Slaesforce FAQ

is there a way to track forensic files in salesforce

by Tony McGlynn Published 2 years ago Updated 1 year ago

Solution: Audit trail data is used for forensic analysis to keep track of activity in a SaaS platform. Keep in mind that an audit trail, like the kind available in Marketing Cloud, is not an anomaly detection tool. It provides raw audit data without predicting anomalies or alerting customers on certain events.

Full Answer

How do I track and display field history in Salesforce?

You can select certain fields to track and display the field history in the History related list of an object. Field history data is retained for up to 18 months through your org, and up to 24 months via the API. Field history tracking data doesn’t count against your Salesforce org’s data storage limits.

How does Salesforce track All versions of a file?

Salesforce will track all versions of a file for you. When you upload a new version, it actually replaces the previous version as the active file, but all versions are still available if you need them. Not everyone with access to a file can upload a new version.

Why do you need Salesforce files?

The answer is because there is beauty in simplicity. In Lightning Experience, Salesforce Files unifies all your users’ files, documents, content, and attachments into a single system for easier management and collaboration.

How do I enable tracking for an object in Salesforce?

When you enable tracking for an object, customize your page layouts to include the object’s history related list. For accounts, contacts, leads, and opportunities, select the Enable Account History, Enable Contact History, Enable Lead History, or Enable Opportunity History checkbox. Choose the fields you want tracked.

Security is a shared responsibility

Security is a shared responsibility in the cloud. While your SaaS provider brings the tools and innovation, it’s your company’s responsibility to implement controls and best practices. For example, Salesforce provides its customers with secure mechanisms for authentication and authorization, while the customer must securely store access tokens.

Reasons to use an audit trail

So how can you obtain important audit data, such as who did what, and when, in your platform? Enter the audit trail, which is used to validate and monitor activity taking place in your SaaS platform. While there are probably 4.2 million reasons WHY an audit trail can help, let’s focus on three main use cases:

How to get started today

To enable Audit Trail in your Marketing Cloud instance, simply navigate to Setup —> Security —> Security Settings —> Enable Audit Logging Data Collections. If you’re interested in learning more about Audit Trail Premium, please contact a Marketing Cloud Account Executive.

Cyber Defense Forensics Glossary

Cyber defense forensics plays an important role in infrastructure protection, law enforcement, counterintelligence, counterterrorism, and safety.

Goals, Tasks, and Benefits of Cyber Defense Forensics

These days, cybercriminals seem to be everywhere. All cyber defense strategies and tactics have a common goal to prevent, disrupt, and respond to cyber threats.

Knowledge Check

Ready to review what you’ve learned? The following knowledge check isn’t scored—it’s just an easy way to quiz yourself. To get started, drag the description in the left column next to the matching term on the right. When you finish matching all the items, click Submit to check your work. If you’d like to start over, click Reset.

Sum It Up

Now you understand more about cyber defense forensics terms, goals, tasks, and benefits. In the next unit, you learn more about the responsibilities of a cyber defense forensics analyst and discover the skills that help forensics analysts succeed.

How long does Salesforce keep field history?

If your org was created on or after June 1, 2011 and you decide not to purchase the add-on, Salesforce retains your field history for the standard 18–24 months.

Can you turn off field history tracking?

You can enable field history tracking for standard objects in the object’s management settings. You can enable field history tracking for custom objects in the object’s management settings. You can turn off field history tracking from the object’s management settings.

Can Salesforce update the same tracker in the same second?

In other words, if two users update the same tracked field on the same record in the same second, both updates have the same timestamp. Salesforce can’t guarantee the commit order of these changes to the database. As a result, the display values can look out of order.

How many versions of Salesforce can you have?

Salesforce can track many versions of the same file, but not an unlimited number. You can have up to 2,048 versions. If you’re hitting that limit, you’re in a select group indeed.

Can administrators view a file?

Some administrators may still be able to view the file if they have the "Modify All Data" permission. I say "may," because the file owner can prevent even these administrators from viewing the file by keeping it in a private library. File metadata is not treated the same as the file itself, however.

Can you make a Salesforce file private?

If a file has been shared with a record, you can also make it private without un-attaching it from the record. If you do so, other users viewing the record won’t see the file even though it’s attached. In Salesforce Lightning, making a file private is a manual process.

Can you upload a new version of Salesforce?

When working with files in Salesforce, you can upload new versions. Salesforce will track all versions of a file for you. When you upload a new version, it actually replaces the previous version as the active file, but all versions are still available if you need them.

Can you connect Salesforce to external file system?

Connect your files to external file systems. Your company may have its own file system. If you want a file accessible both through Salesforce and through an external file system, you can connect it there.

Why is Lightning Experience different from Salesforce Classic?

The answer is because there is beauty in simplicity. In Lightning Experience, Salesforce Files unifies all your users’ ...

Can you move files between Salesforce libraries?

Users can move files between libraries and create subfolders within libraries. Currently, users switch to Salesforce Classic to create and manage libraries or create content packs. But that’s a short-term inconvenience because we’re working on adding these options to Lightning Experience in a not-too-future release.

Can you deploy a picklist?

Once your new picklist values are live, you can deploy the new reports and dashboards. Make sure to adjust the time range or other filters on the reports if needed to fit your business. If you have a large sales team, consider additional filters for certain user roles or sales territories. You can also apply a filter on the dashboard that gives managers and users a big-picture view with the option to drill down into their particular team.

Do sales reps log activities?

Other sales reps aren’t logging any activities. The central team appears to have landed on some approaches that work. These kinds of insights serve as a great blueprint for other sales teams. After your sales team logs activities for a month or two, analyze the patterns, and see if any indicators of success emerge.

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