How can I send text messages from Salesforce?
A fairly common request that I get is, “how can I send my users/customers’ text messages from Salesforce?” There are apps on the app exchange that can do this, as well as Apex solutions too. Both of those approaches typically come with an additional cost, though.
How would you like to contact Salesforce?
How would you like to contact Salesforce? Give us a call. 1-800-667-6389 Not in the US?
What's new in Salesforce SMS magic?
SMS Magic has come up with some new functionality. We provide SMS on Salesforce Workflows now, its easier for you to automate your SMS conversation based on specific Business cases. For more information visit
What are the best voice transcription apps for Salesforce?
"Hands and Eyes Free" - voice transcription application for Salesforce. Just talk and update your Accounts, Contacts, Opportunities, and Chatter. Voice Assist transcribes your speech to text and automatically updates the correct field in Salesforce.
See more
Audio to Text by Google Speech API in Salesforce Lightning
Recently we were having a requirement for getting text from audio or video file. These audios were majorly from customer calls with agents. Once we get text from audio files , we can review those conversions. We can check how agents are discussing with customers. This will increase customer happiness.
Prerequisite for this solution
Let us Authenticate Salesforce App and get access token from Google authentication service. Below steps will be used to get access token
Is SMS price low?
SMS prices are low. Cons : If you want to send SMS to different countries Integration is not a good option because International SMS gateway can not give SMS at local Price. You have to put your development efforts for dynamic message creation in triggers.
Can you use Slack to show open leads?
You can use a slack command to show you a list of open leads assigned to you within Slack. After selecting a lead you can create a new Slack channel and send templetized SMS or email to the Salesforce lead, merging in data from Salesforce.
Can Salesforce send SMS?
Although there is no default functionality in Salesforce to send SMS, there are some apps in the appexchange which can send SMS. Just search for the keyword 'SMS' in the appexchange. https://appexchange.salesforce.com.
