What is Salesforce knowledge only license?
Knowledge only user Salesforce licensesare for users who only need access to Salesforce Knowledge and allows them to access the following tabs: Articles, Article Management, Home, Reports, and custom tabs. The license also includes a profile that grants access to the Articles tab via the “View Articles” user permission.
What is included in Salesforce Essentials Edition?
Essentials Edition Professional Edition Unlimited Edition Experience Salesforce Classic Mobile Lightning Experience Clear AllDone 813 Results Field Limits with Shield Platform Encryption Set the Default Activities View
When to use an internal or external license in Salesforce?
View Your Organization’s Feature Licenses When to Use an Internal or External License View Your Salesforce Org’s Usage-Based Entitlements Enable a Feature License for a User Database.com User Licenses Enable Enhanced Profile List Views Manage Your Contracts with the Your Account App Password Policy Fields in Profiles
What are the different types of Salesforce licenses?
3 Salesforce Platform licenses. 2 Salesforce CRM licenses. 2 Salesforce Mobile licenses. 5 Salesforce Partner licenses. 10 Customer Portal Manager licenses. Salesforce.com License Types Within each edition you also have a number of different licenses that provide access to specific features and functionality.
What does Salesforce license include?
Each license provides more storage for Enterprise, Unlimited, and Performance Edition users. Designed for users who only need access to the Salesforce Knowledge app. This license provides access to custom objects, custom tabs, and the following standard tabs.
What is the difference between Enterprise Edition and Unlimited Edition in Salesforce?
Enterprise restricts you to 260. Custom fields – Unlimited allows 800 custom fields per object. Enterprise offers 500 per object. Validation rules – With Unlimited, you can make 500 validation rules per object, compared to 100 per object in Enterprise.
What is included in Salesforce Unlimited Edition?
#4: Unlimited ($300 user/month billed annually)24/7 toll-free support.Access to premier success resources (a knowledge base, interactive webinars).Access to configuration services performed by a dedicated Salesforce admin.Access to one-on-one coaching sessions with a Salesforce expert.Developer support.
What kind of license may be included in an edition Salesforce?
An edition includes at least one platform license, and can contain one or more user licenses (or no user licenses). An org may have more than one edition, but all editions must be for the same level. For example, an org may have both Sales Cloud Unlimited and Service Cloud Unlimited.
What is enterprise territory management?
Use Enterprise Territory Management to manage and maintain your company's sales territories. Create territory types, build a model, and then add and test your account assignment rules. When you're satisfied with your model, activate it, then assign users and accounts.
What are the different types of Salesforce licenses?
Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.
What is the difference between Professional and Enterprise Edition?
While Professional Edition (PE) allows up to 3 Record Types per object, Enterprise Edition (EE) offers unlimited options. Process Builder: It allows the administrator to automate business processes within the Salesforce platform. While PE allows up to 5 processes per org, EE offers unlimited options.
What is included in Salesforce Professional Edition?
Salesforce Professional Edition Feature ListComprehensive Lead Management.Campaign Management.Mass Emails.Quotes and Orders.Custom Dashboards.Custom Reports.Case Management.Process Builders, and more.
What are the different editions available in Salesforce?
Salesforce provides 7 types of editions namely Personal Edition, Contact Manager, Group Edition, Professional Edition, Enterprise Edition, Unlimited Edition and Developer Edition.
What is license management app Salesforce?
The License Management App (LMA) helps developers and publishers apply licensing to their uploaded and registered AppExchange apps. The license management process begins when someone installs an app from AppExchange.
What is difference between Salesforce license and platform license?
Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like... Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality.
What is difference between edition and license in Salesforce?
In simple terms: Edition says what type of Salesforce product platform you have, it could be Developer, Enterprise, unlimited etc etc.. It says nothing about the users using the system. License is user level tag that gives a user enough rights to the Platform (which ever edition it may be).
Support and success plans
Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.
Extend your capabilities with add-ons
Have the necessary tools to quickly configure, price, and quote complex solutions.
Sales Cloud Pricing FAQ
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help.
What is Salesforce platform license?
Salesforce platform license is for users who need to access custom or AppExchange apps but not standard CRM functionality. These users have access to core platform functionality such as accounts, contacts, custom tabs, reports, dashboards and documents but are restricted in other ways.
What is a knowledge only user in Salesforce?
Knowledge Only User. Knowledge only user Salesforce licensesare for users who only need access to Salesforce Knowledge and allows them to access the following tabs: Articles, Article Management, Home, Reports, and custom tabs.
Sales
Connect teams, close more deals, and streamline your entire sales process.
Industries
Tackle your industry’s greatest challenges with a tailor-made solution.
Health
Build stronger patient and member relationships on a connected platform.
Success
Choose the right level of support to help you achieve your business goals.
Work.com
Get expert guidance, data, and solutions to help your business reopen safely.
Advisory Services
Get technical support from Salesforce architects, designers, and developers.
Salesforce Licenses – Recap
As a recap, here are the links to all the main Enterprise licenses types, including a rather handy PDF specification/comparison sheet – just click “download the full comparison sheet” on the relevant page:
What are Platform Licenses?
Platform Starter and Platform Plus licenses offer the standard Salesforce functionality you’ve come to know and love. However, the range of standard objects and the number of custom objects are severely curtailed – e.g., barely anything sales or service-related.
Important Tips!
Contract restrictions – recreating standard objects. Salesforce is extremely clear about this. If you copy certain standard features using custom techniques, then you must pay for those standard features. The main example is Opportunities and recreating the functionality contained therein to save on cost.
Changing Salesforce Licenses
Sometimes you’ll see references to “Salesforce licenses”, which are Sales Cloud, Service Cloud or a combination thereof and sometimes to “Salesforce Platform licenses” which are the Platform Starter and Platform Plus licenses. In practical terms there’s no difference – both types have the same standard interface.
Best Practice
Keep your profiles very “bare bones” if you can, with only a few (or zero) objects. Then add in the permissions you require via permission sets (or permission set groups of course) – this enables users with different licenses to share the same permission sets.
Summary
There’s a lot of information to take in about Salesforce licenses and a lot of options. The time spent to work out your use case could have a very high ROI and unlock Salesforce for more areas of your business.
