Slaesforce FAQ

is veeva built on salesforce.com

by Mrs. Bette Robel Published 2 years ago Updated 1 year ago
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Built on the Salesforce1 Platform, Veeva CRM is part of Veeva's Commercial Suite for life sciences, which delivers the accurate customer data and compliant content required to enable more effective customer engagement across multiple communication channels.

What is the relationship between Veeva and Salesforce?

The companies are building upon their long-standing partnership to help life sciences deliver a more coordinated and consistent experience for healthcare professionals. For the past 10 years, Veeva has been Salesforce’s preferred worldwide CRM provider for the pharmaceutical and biotech industry.

What is the new Veeva CRM desktop experience built on?

The new Veeva CRM desktop experience is built on Salesforce Lightning. To unlock the full potential of Veeva CRM going forward, customers must migrate their online Veeva CRM org from the current Salesforce Classic UI to Lightning. What is Lightning? Lightning is the latest Salesforce online user experience.

When does Veeva CRM transition to Salesforce classic end?

The sooner you make the transition, the sooner you will benefit from faster, more productive teams. Veeva will stop supporting existing Veeva CRM capabilities on Salesforce Classic at the end of 2023. How do I get started with the Lightning transition?

How many customers does Veeva have?

Committed to innovation, product excellence, and customer success, Veeva has more than 500 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Europe, Asia, and Latin America.

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How do Veeva and Salesforce work together?

Through the Veeva Vault API, teams can author, search, and access compliant documents without ever leaving Salesforce Service Cloud. Additionally, all doctor interactions are logged so that customer service and support can track progress through analytics tools in Salesforce Service Cloud and Veeva Vault.

What is the difference between Salesforce and Veeva?

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps... Veeva CRM is a cloud-based CRM system for the life sciences industry.

Which is better Veeva or Salesforce?

The winner: Salesforce Its business is better diversified, its stock is cheaper, and its takeover of Slack -- like its purchases of MuleSoft and Tableau -- should improve its ecosystem, lock in its customers, and widen its moat against its smaller rivals.

Is Veeva built on AWS?

Veeva uses Amazon Web Services (AWS) as its primary cloud infrastructure provider to meet Veeva customers' growing needs.

How is Salesforce used in pharmaceutical industry?

As a pharmaceutical company, you can use Salesforce to scale your therapeutic-specific programs, create and deliver connected personalized experiences, and track your program performance on a single platform.

What is Veeva CRM?

Veeva CRM is the most widely used life sciences CRM solution, preferred by field teams to drive intelligent engagement. Delivering best-in-class customer engagement, Veeva CRM aligns all customer-facing resources and interactions to deliver a personalized, coordinated customer experience across channels.

Is veeva a SaaS company?

Veeva Systems Inc. is an American cloud-computing company focused on pharmaceutical and life sciences industry applications. Headquartered in Pleasanton, California, it was founded in 2007 by Peter Gassner and Matt Wallach. It works with software as a service (SaaS) in the life-science industry.

Is veeva any good?

Veeva Vault is an Excellent cloud based platform that provide an excellent user experience to manage documents. Implementation was easy and users like it. Fast and easy implementation. Users love the product as the user experience is very good.

Is Veeva Vault a database?

Veeva Vault is a true cloud enterprise content management platform and suite of applications specifically built for life sciences. Traditionally, companies have had to deploy applications for content and separate applications to manage associated data.

Where is Veeva based?

Committed to innovation, product excellence, and customer success, Veeva has more than 190 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Europe, Asia, and Latin America. For more information, visit www.veeva.com.

What is Veeva CRM?

Built on the Salesforce1 Platform, Veeva CRM is part of Veeva’s Commercial Suite for life sciences, which delivers the accurate customer data and compliant content required to enable more effective customer engagement across multiple communication channels.

Is Salesforce a trademark?

Salesforce, Salesforce1 and others are among the trademarks of salesforce.com.

Is Veeva a preferred partner?

Veeva continues as salesforce.com’s preferred worldwide partner for the pharmaceutical and biotech industry. The agreement includes minimum payment commitments from Veeva over the term of the extension. Otherwise, the commercial terms of the agreement remain largely unchanged and Veeva expects the renewal to have no impact on its financial model.

Where is Veeva based?

Committed to innovation, product excellence, and customer success, Veeva has more than 190 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Europe, Asia, and Latin America. For more information, visit www.veeva.com.

What is Veeva CRM?

Built on the Salesforce1 Platform, Veeva CRM is part of Veeva’s Commercial Suite for life sciences, which delivers the accurate customer data and compliant content required to enable more effective customer engagement across multiple communication channels.

Is Salesforce a trademark?

Salesforce, Salesforce1 and others are among the trademarks of salesforce.com.

Is Veeva a preferred partner?

Veeva continues as salesforce.com’s preferred worldwide partner for the pharmaceutical and biotech industry. The agreement includes minimum payment commitments from Veeva over the term of the extension. Otherwise, the commercial terms of the agreement remain largely unchanged and Veeva expects the renewal to have no impact on its financial model.

When will Veeva stop supporting Salesforce?

Veeva will stop supporting existing Veeva CRM capabilities on Salesforce Classic at the end of 2023.

Is Veeva CRM built on Salesforce?

The new Veeva CRM desktop experience is built on Salesforce Lightning. To unlock the full potential of Veeva CRM going forward, customers must migrate their online Veeva CRM org from the current Salesforce Classic UI to Lightning.

What is Salesforce sales rep?

The Salesforce sales rep's job is to sell you on an idea and hope, rather than practical application, implementation, and realistic expectations of the egregiously cantankerous and universally overpriced CRM.

What is customization in Salesforce?

Customization allows you to see what's important to you, not what Salesforce thinks is important. Easily manage goals, track progress, and manage business units to understand how your organization is performing.

How fast is Force.com query optimizer?

5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.

Is Salesforce user friendly?

Salesforce is so user-friendly. The design is so intuitive, very little training is needed before you're off running and getting value out of it. It feels like a digital Rolodex with all the information you need to be successful.

Is Salesforce a CRM?

Salesforce likely isn't going to be your first CRM. However, if you have a Sales team and are looking for a more advanced and possibly customizable way to run your funnel from Sales to Customer Success, you can't go wrong with Salesforce. It truly is the industry standard.

Does Salesforce care about user experience?

Salesforce does not care about your user experience, they just want you to buy more. It is a Sales organization, not a software company. Again, they do not care about your business, the negative impact of their CRM rollout, or how terrible their 3rd party support partners are. They. Dont. Care. They just want your money.

Does Salesforce vet their partners?

They do not vet, manage or hold accountable their 'implementation partners'. Again, the sales rep for Salesforce; their job is to sell you the platform, not what you they showed you the platform can do. There is extreme neglect in discussing the actual cost to get their CRM platform to do WHAT they have showcased to you. Not to mention the time it takes to get there. Not to mention the partners they refer to you are random. These 3rd party companies do ALL the work and make ALL the money on behalf of Salesforce, for themselves. You get stuck in contracts with mediocre service or lackluster results and there is NO recourse for you as the consumer against these 'partners'.

Where is Veeva based?

Committed to innovation, product excellence, and customer success, Veeva has more than 950 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices throughout North America, Europe, Asia, and Latin America. For more information, visit veeva.com.

What is Veeva CRM?

Veeva CRM is the most advanced and only proven life sciences CRM solution, preferred by field teams to help them optimize the customer experience.

Is Veeva CRM effective?

Veeva CRM is proven effective at companies of all sizes, from pre-commercial companies launching their first product to the largest global life sciences companies.

What is Salesforce Sales Cloud?

Salesforce Sales Cloud: The world’s #1 CRM sales app. The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy; Veeva: *A CRM application for biotechnology and pharmaceutical industries *. It is a CRM application built on the Salesforce platform designed specifically for the pharmaceutical and biotechnology industries. They are a leader in cloud-based software for the global life sciences industry.

What is SaaS ecommerce?

It is a highly scalable, cloud-based software-as-a-service (SaaS) ecommerce solution. It offers best-in-class features and functionality developed and refined over many years to provide a highly optimised ecommerce experience. Deliver AI-powered commerce experiences.

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