Slaesforce FAQ

must use vpn salesforce

by Laila Bergstrom V Published 2 years ago Updated 2 years ago
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Superfluous and misleading requirements in Trailhead Security Superbadge.

  • Remote workers must use VPN to access Salesforce.
  • All mobile users must use two-factor authentication (2FA).
  • All mobile users must be individually approved by the admin.
  • Customer SSN and Bank Account fields on contact records must be encrypted.

Security for Remote/Mobile Users—Remote workers must use VPN to access Salesforce. All mobile users must use two-factor authentication (2FA). All mobile users must be individually approved by the admin. NOTE: For ease of use, you've decided to manage 2FA from a single permission.Aug 4, 2016

Full Answer

Can Salesforce tunnel through a VPN?

Or salesforce can connect to the VPN and consume the web service ? THanks for help ! I dont think salesforce can tunnel through a VPN. For this I guess you have to have a web exposed Webservice /Endpoint which will redirect you to your internal webservice.

Can I restrict login to my Salesforce Org from different IP addresses?

Those who try to login to Salesforce from outside the designated IP addresses will not be granted access. Here’s an example. If your business is located in New York and San Francisco, you can restrict logins to your Salesforce org from those two geographic locations.

How can I access my Salesforce organization outside of a network?

The most secure way of accessing your Salesforce organization outside of a corporate network is via VPN. Once your users login to your company’s VPN they will connect with previously approved IP addresses.

What is allowed IPS in Salesforce?

Allowing designated IPs is one method of ensuring this and prevents any internet traffic intended for Salesforce from being hijacked or rerouted to a rogue website. Our complete portfolio of IP addresses and Domains are outlined below for our customers to reference when establishing and maintaining their corporate network and email settings.

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Using login IP Range Restrictions to Prevent Unauthorized Access to Your Orgs

Everyone today has come to expect a high level of flexibility in how and where they work, whether it is the devices they use or the locations they work from. In the case of Salesforce users, these expectations are even more intense.

What are login IP range restrictions and why should I care?

First, the basics: An IP address (Internet Protocol address) refers to a numerical identifier for each device on a network that communicates with other devices over the Internet. The IP address serves both as an “address” that shows the location of particular device, and also as an identifier of the device when it interfaces with the host network.

Org level vs Profile level settings

Salesforce has two levels of granularity that can be used when applying login IP range restrictions. The first is at the Org level. Org level Trusted IP Ranges r equire users to login to Salesforce from designated IP addresses—typically your corporate network or VPN.

When should you consider implementing Login IP range restrictions?

Even if your users have their Salesforce credentials stolen, having login IP range restrictions enabled will protect your salesforce organization from unauthorized access. We highly recommend that org-wide Trusted IP Ranges be set for all users in your organization.

Login IP Ranges and your global travelers or remote employees

If you have users who travel or work remote but do not use Salesforce1 mobile you will need to consider ways of incorporating the IP ranges that they may use. The most secure way of accessing your Salesforce organization outside of a corporate network is via VPN.

Implementing Login IP Ranges with SSO

Login IP range restrictions are compatible with your company’s SSO/SAML-authentication system. If your SSO provider already has IP range restrictions in place, you may not need to enable them for your Salesforce organization.

Traditional Perimeter Security

Salesforce, like most businesses, has to secure and protect business operations from the public internet, while providing a path for employees to remotely access data. Some common methods to achieve that include the following:

Modern Perimeter Security

SaaS applications and public cloud services being directly routable on the public internet and do not need a VPN for routing purposes.

Aligning perimeter security practices to modern infrastructure

Salesforce found that by aligning perimeter security to modern infrastructure practices we were able to achieve better performance and higher availability without compromising security or incurring significant additional infrastructure cost.

MFA Essentials

MFA is an effective way to increase protection for user accounts against common threats like phishing attacks, credential stuffing, and account takeovers. It adds another layer of security to your login process by requiring users to enter two or more pieces of evidence — or factors — to prove they’re who they say they are.

Requirement to Enable MFA

Beginning February 1, 2022, Salesforce will require customers to use MFA in order to access Salesforce products. All internal users who log in to Salesforce products (including partner solutions) through the user interface must use MFA for every login.

Scope of the MFA Requirement

Customers can satisfy the MFA requirement by enabling MFA for all internal users who log in to Salesforce products (including partner solutions) through the user interface. See the following tables for full details about how user types, login types, and environments are affected by the requirement.

MFA for SSO Logins to Salesforce Products

On its own, SSO doesn’t satisfy the MFA requirement. With a well-implemented SSO strategy, you can reduce some of the risks associated with weak or reused passwords, and make it easier for your users to log in to frequently used applications.

Verification Methods for MFA

Let’s start with verification methods that don’t satisfy the requirement, whether you’re using your SSO identity provider’s MFA services or Salesforce’s MFA for direct logins.

MFA User Experience

After MFA is enabled for user interface logins, each user must have at least one registered verification method before they can log in. The registration process connects a method to the user's Salesforce account. Users can register methods at any time.

Roll Out MFA

We have several cross-product resources to help you learn how to prepare for and roll out MFA, including:

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