Slaesforce FAQ

should i set up salesforce.com with hubspot for ecommerce

by Prof. Karson Huels I Published 2 years ago Updated 1 year ago
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Why did you choose HubSpot over Salesforce?

Salesforce was just too difficult to make do what we want without pricey consultants, whereas HubSpot was easy and intuitive out of the box...It is so much cheaper and easier to use than Salesforce, which means people actually use it!”

Is HubSpot CRM free?

HubSpot CRM is available for free and offers useful sales, marketing, and customer service tools. Using this customer relationship management system, your business can have an unlimited number of users and store about a million contacts for free. In case you’re an SMB, the free CRM features are sufficient.

Is AppExchange better than HubSpot CRM?

AppExchange is considered one of the largest (if not the largest) business app marketplace on the internet. However, when it comes to sales-focused integrations, HubSpot CRM fares much better than Salesforce. Sales teams usually need to focus on marketing data, and HubSpot acts as the central database for all sales and marketing processes.

What is Salesforce and how does it work?

Salesforce is a cloud-based customer relationship management (CRM) platform with applications for sales, service, marketing and more that help bring customers and companies together. Salesforce was built together through acquisitions which means the experience and connections can be different depending on the products you’re using.

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Why would you use HubSpot and Salesforce?

HubSpot and Salesforce Integration With HubSpot's fast, reliable, and powerful integration with Salesforce, syncing your data can be done in minutes – no technical setup required. This makes it possible to use both platforms for your different teams.

Is Salesforce better than HubSpot?

Salesforce has an edge when it comes to advanced features and customization. HubSpot has less of a learning curve and offers more well-rounded marketing and sales tools at an accessible price point (even free!).

How do HubSpot and Salesforce work together?

The Standard HubSpot Salesforce Integration Out of the box, the HubSpot Salesforce integration creates new leads in Salesforce from new contacts in HubSpot. When an opportunity is won in Salesforce, the contact's lifecycle stage in HubSpot is set to 'Customer'. By default, Contacts sync between HubSpot and Salesforce.

Does Salesforce integrate with HubSpot?

The HubSpot-Salesforce integration allows you to pass data between HubSpot and Salesforce seamlessly, and maintain consistency between your marketing and sales teams.

Which is bigger Salesforce vs HubSpot?

HubSpot vs Salesforce CRM In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

What is bigger Salesforce or HubSpot?

For many large enterprises, Salesforce is the right company. For many small and medium-sized organizations (SMB), HubSpot is superior....9. Features.HubSpotSalesforceTerritory ManagementNoYesTask ManagementYesNoDesktop IntegrationYesNoCustomer Contract ManagementNoYes16 more rows•Nov 23, 2021

How do I transfer data from Salesforce to HubSpot?

If you have the HubSpot-Salesforce integration enabled, you can import Salesforce leads, contacts, accounts, opportunities, tasks, and campaigns into HubSpot.In your HubSpot account, navigate to Contacts > Contacts.In the upper right, click Import.Click Start an import.More items...•

How do I migrate from HubSpot to Salesforce?

One option is to export all of your CRM data using Ultimate Data Export for HubSpot. Ultimate Data Export is available free of charge in the HubSpot App Marketplace.

How many API calls will HubSpot use with the SFDC integration?

four API callsAccording to the documentation on the HubSpot-Salesforce connector: "A single contact sync can take up to four API calls per record, but this number can vary." Depending on your Salesforce Edition and HubSpot usage limit, it may not be possible to sync all of this data in one day.

How often does HubSpot sync with Salesforce?

every 10-15 minutesThe HubSpot-Salesforce integration initiates a sync from Salesforce to HubSpot every 10-15 minutes. This means that a record may take 15 minutes to sync to HubSpot after it first meets the Sharing Rule criteria. Make sure that records created in Salesforce by the HubSpot Integration meet your sharing rule criteria.

Why HubSpot is the best?

HubSpot is our top CRM pick for two reasons: it has an incredibly comprehensive free edition that outshines most paid CRMs on the market, and you can use it across your marketing, sales, and customer service teams. It's a great option for just about every business out there.

Is HubSpot a CRM?

HubSpot is a 'business growth management platform', or more straightforwardly, a Customer/Contact Relationship Management tool (CRM) that not only manages your contacts, but also your sales, pipeline, digital marketing and lead nurture too.

How We Evaluated Salesforce vs HubSpot CRM

HubSpot CRM and Salesforce perform many of the same functions, but each platform excels in its own ways. We’ve highlighted these differences by comparing the two platforms based on five key criteria businesses consider most when choosing a CRM. These include costs, features, ease of use, app integrations and customization, and user support.

3 Best Alternatives to Salesforce & HubSpot CRM

fitlink slug="hubspot-crm"]HubSpot CRM [/fitlink] and Salesforce do many things well, but there’s the possibility that neither is the right fit for your business needs. Whether you’re seeking a more affordable premium CRM or a particular set of sales tools, there are plenty of other options out there.

Bottom Line: HubSpot vs Salesforce

Salesforce is the clear winner when it comes to features and customization, but HubSpot CRM reigns supreme in affordability and usability. Ultimately, the best CRM for your business adequately addresses your pain points, fits within your budget, and is fully adopted by your intended end users.

Overview

While there are many CRM options on the market, HubSpot and Salesforce are consistently rated the top CRM platforms. Both platforms provide large sales teams with a robust solution that can scale with growth.

Pricing

To help you understand the difference in total cost of ownership between HubSpot and Salesforce, let’s break down the common expenses.

Capabilities

Your CRM is the foundation of your sales process. It should keep you organized, increase efficiency, give leadership clear direction on how to grow revenue, and scale with your growth. See how HubSpot and Salesforce compare across some of the most critical CRM capabilities.

Switching from Salesforce to HubSpot

Our dedicated migrations team is here to help you confidently move your team onto HubSpot, with minimal disruption to your business.

What are customers saying?

HubSpot received G2's top 100 Software Sellers and Best Software Awards for 2021.

A Community That Has Your Back

HubSpot’s Solution Partner Program is a network of over a thousand agencies to help you resource your marketing strategy with HubSpot. Whether you need someone to help create content, set up ads, or build workflows, there’s a partner here for you.

See the benefits of selling with HubSpot today

Explore how Sales Hub can take the pain out of your pipeline management.

Key Elements of a CRM

Before we can compare Salesforce and HubSpot, we need to talk about some fundamentals. All CRMs have the following shared characteristics in their DNA:

Primary Benefits of a CRM

That all sounds great, but what would a business really get out of implementing a CRM?

Salesforce

The founders of Salesforce wanted to build a powerful salesforce automation solution that wouldn’t require companies to install software. So, in 1999, they launched Salesforce.com – becoming one of the early pioneers of Software-as-a-Service (SaaS).

Salesforce Pricing

These days, Salesforce has a large portfolio of offerings. We’re going to focus on the CRM-related offerings when looking at pricing.

What We Like About Salesforce

There’s a good reason Salesforce has over 20% of the worldwide CRM market share – it’s an incredibly powerful platform that can be customized to meet the demands of any size business. Here are some of the things we really like about Salesforce:

HubSpot

While Salesforce was built on the idea of making it easier for sales teams to go out and sell, HubSpot was founded on the principle that Internet-savvy customers don’t want to be bothered by sales teams and instead will find their own way in the sales journey.

HubSpot Pricing

Before we can talk about HubSpot’s pricing model, it’s important to discuss the different components available on the platform:

What is the difference between Salesforce and Hubspot?

The primary difference between the two is that while HubSpot is more intuitive and geared towards businesses of all sizes, Salesforce is more suited for enterprise-level companies. However, that's not the only point where the two can be compared, and in the next section, I'll break things down further.

When was Hubspot CRM launched?

HubSpot provides several products apart from a CRM, such as systems for Content Management and Marketing Automation. The HubSpot CRM was launched in 2014, and within the short time of six years, it has earned its place among the top CRM solutions on the market.

What is CRM 2021?

Last Updated on January 5, 2021 by Adam Enfroy. Customer Relationship Management (CRM) systems are must-have tools in any business's repertoire, whether established or growing. However, using a CRM is not just about increasing your bottom line; it's more about improving and ensuring your business's steady growth.

Why use third party integrations?

Every modern business today is using third-party integrations as a means to increase productivity and effectiveness. These integrations help a CRM directly connect to and exchange data with third-party software, making for a smoother workflow.

When did Salesforce start?

Salesforce, on the other hand, is a much older software; it started operations way back in 1999, and since then has cemented its place in the CRM industry. Historically, Salesforce is considered one of the first companies to adopt the Software-as-a-Service (SaaS) model.

Is Salesforce more feature rich than Hubspot?

When it comes to feature sets, HubSpot and Salesforce both have their strengths. As I’ve already mentioned before, Salesforce is technically more feature-rich. This can, however, turn out to be its weakness when it comes to user-interface navigation.

Is Hubspot ahead of Salesforce?

On the customer support front, HubSpot is way ahead of Salesforce. Even without a paid plan, you get access to HubSpot’s rich online content library. The company also offers many courses on HubSpot Academy, its own e-learning hub where you can brush up on HubSpot tools.

HubSpot Vs Salesforce: Which Platform is Better for Your Business?

HubSpot vs Salesforce CRM: Both platforms cater to two very different types of businesses. If you are looking for a cost-effective and easy-to-use CRM solution, then HubSpot is better for you.

Wrapping Up

For most businesses, the HubSpot Vs Salesforce CRM dilemma continues to be a major concern. But we hope that after reading this article, you will have a better understanding of both the platforms and you will be able to choose the right CRM solution for your business.

HubSpot

HubSpot is a major name in CRM solutions. They're also well known as pioneers in the field of inbound marketing.

Salesforce

The biggest planet in the CRM solar system with a 19%+ market share, Salesforce is a pioneer in CRM and other workplace SaaS services spanning analytics, customer service, marketing automation, and app development.

HubSpot Vs Salesforce: What is the Difference?

So what are the quantitative and qualitative differences between the two platforms?

Ideal for..

Hubspot offers a free CRM. This entry-level product makes it ideal for small and medium-sized businesses to try out the vendor's offerings and while its add-on packages provide the kind of flexible, detailed features required by large enterprises, including AI assistance, deeper sales prospect insights, and high-end automation.

Features

HubSpot manages workflows for improved project management. You’ll be able to effectively assign and track leads with intuitive dashboards, keep an eye on the sales process, and record customer interactions across channels.

Ease of use

HubSpot is clearly designed around small business adoption. It's easy to use out of the box. You can quickly figure out how to navigate sales features and optimize workflows without the need of technical support. As your use of the platform expands, you can make use of classroom training.

Customer Support

HubSpot supports its customers through online training, community forums, and conventional one-on-one support channels. The vendor offers a variety of certifications focusing mainly on inbound lead generation.

Why is Hubspot so popular?

Because of these users, HubSpot has an active and thriving ecosystem where you'll find add-ons. These enhancements can help you integrate with other products or expand the capabilities of the software to better suit your specific use cases.

What is Hubspot core?

HubSpot is a product by a company of the same name. Or rather, it is a series of products. The core is a customer relationship management, content management, and marketing automation system.

When was Salesforce created?

Salesforce was started back in 1999. It was one of the first SaaS (software as a service) companies and the first to offer customer relationship management. The company has kept pace with changes to the business world.

Is Hubspot easy to use?

We'll discuss that in the next section. But, in addition to providing training materials, HubSpot is easy for anyone with little technical knowledge to pick up and use. Because of their desire to reach businesses of all sizes, and the massive amount of feedback they can get from free versions of their tools, HubSpot has developed an intuitive and easy to use platform.

Is Hubspot free?

All of the hubs available from HubSpot have a free tier. The base CRM is free forever and without limitation, but the various hub add-ons have limitations in their free versions.

Is Hubspot CRM good?

A CRM doesn't do you much good if it doesn't provide you with data that you can use to make informed decisions regarding your business. With HubSpot, you'll be able to collate data from all of the hubs that you own into useful reports. They will give you actionable insights and keep you better informed about the health of your business and the state of your customer base.

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HubSpot's Additional Features

  • HubSpot’s tools, especially when combined, take your business to the next level. In addition to its CRM and sales software, HubSpot also offers marketing and service technologies that will fully integrate its software into your business strategy. Its marketing hub offers a variety of services i…
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What Is Salesforce?

  • Salesforce identifies itself as the world’s #1 CRM platform. Salesforce CRM was the first of its kind and changed the way that businesses operate. Like other CRM softwares, Salesforce was built to take your business to the next level. It strives to make advantaged technologies more accessible to everyone, creating better opportunities for growing companies. Salesforce was fo…
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Consider Your Budget & Overall Business Value

  • One of the major factors involved in choosing the right CRM is ultimately the price. You need to find a CRM that helps you reach your goals, but to achieve that you have to work with a company that fits your budget. HubSpot offers free CRM features which can be great for smaller businesses but should also be seen as a short term solution rather than a long term plan. In ord…
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