Slaesforce FAQ

what additional salesforce modules do people buy for non-profits

by Ms. Jacklyn Leuschke Published 3 years ago Updated 2 years ago

For Nonprofits, Salesforce also offers a free add-on to the platform called Nonprofit Success Pack and often abbreviated as “NPSP”. The add-on brings in additional functionality specific to nonprofits, including built-in tools to manage households, donors, donations, volunteers, and supporters all in one place.

Full Answer

What is the nonprofit version of Salesforce?

The foundation of Nonprofit Cloud is an app called Nonprofit Success Pack (NPSP). If someone says they are using the “nonprofit version” of Salesforce, they’re usually talking about NPSP. NPSP is likely the Salesforce technology you’ll interact with most often, but it isn’t the only one.

How many organizations are using Salesforce?

Through the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce. Explore our products, and see what Salesforce can do for you.

How do I get a Salesforce CRM license for my nonprofit?

Through the Salesforce.org Power of Us program, eligible nonprofits can receive ten Salesforce CRM licenses at no cost in addition to deep discounts on additional licenses, products, and instructor-led training. Review some of the resources below for more information.

Which Salesforce technology will you interact with most often?

NPSP is likely the Salesforce technology you’ll interact with most often, but it isn’t the only one. Salesforce offers a suite of technologies that can be used out-of-the-box and that also function as a platform for customizing and building tools.

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Is Salesforce good for non-profits?

Is Salesforce good for nonprofits? Yes! In this post, we'll walk through how you can use built-in Salesforce features as well as powerful Salesforce apps and integrations to manage all of your most vital nonprofit initiatives and actually enhance your strategies through your CRM's innovative functionality.

What do nonprofits use Salesforce for?

1 Keep Nonprofits More Organized The nonprofit salesforce cloud comprises built-in functionalities that help NGOs to create and design customized workspaces for every individual involved. Non-profits usually face difficulties in managing their activities like fundraising, grants, or workforce.

What is Salesforce Non Profit Success Pack?

The Nonprofit Success Pack (NPSP) is an app that sits on top of Salesforce Enterprise Edition. NPSP is preconfigured for nonprofits as an-easy-to-use fundraising and constituent management application, designed to make the daily life of nonprofits a little easier.

Can nonprofits get Salesforce for free?

Salesforce has come one step ahead to help the non-profits in multiple ways. It has launched the Power of Us program, through which Salesforce donates 10 Salesforce subscriptions free to the eligible non-profits.

Can Salesforce be used for fundraising?

You can use Salesforce to manage donations as well as marketing and programs. What's different about Salesforce is that it's not just a point solution; it's a true platform that helps you track and understand your organization's interactions with donors, volunteers, and constituents.

How many nonprofits use Salesforce?

40,000 nonprofit organizationsThrough the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce.

Which of these objects does nonprofit Success Pack add to the Salesforce platform data model?

Salesforce for Nonprofit Organizations Nonprofit Success Pack (NPSP) uses the standard objects in Salesforce: Contacts and Leads track individuals, Accounts represent the organizations those individuals belong to, and Opportunities represent in-progress and closed revenue.

What makes a nonprofit organization successful?

Clear mission and purpose. The nonprofit should communicate its mission clearly to all its stakeholders—board, staff, donors, volunteers, partners, and the general public—so that everyone understands its goals and works toward a common purpose.

What is volunteers for Salesforce?

Volunteers for Salesforce (V4S) is a tool to help you manage your organization's volunteering program, events, and people. V4S handles many common Volunteer management processes such as: Managing Volunteer jobs that an organization needs filled.

How much does Salesforce elevate cost?

' A Salesforce NPSP membership costs nothing for the first 10 users if applied via the Power of Us program....Salesforce Nonprofit Pricing.Accounting Subledger Starter$2,500Elevate$5,000Insights Platform Data Integrity$1,000Nonprofit Cloud Case Management$3601 more row

What is non profit Cloud Salesforce?

Nonprofit Cloud is a complete set of nonprofit technology solutions Salesforce.org built to connect your nonprofit with the people who care about your cause.

Is Salesforce elevate free?

Elevate Power of Us Edition has no up-front cost, but charges 3% per transaction plus payment processing fees—which you can ask your donor to cover through Elevate Giving Pages.

How many nonprofit organizations use Salesforce?

Get everything you need to grow your organization. Through the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce.

What is Salesforce support?

Salesforce support services include different plans so you can select the level of service that’s right for your organization. All of the plans are designed to accelerate user adoption, increase productivity, and maximize your Salesforce ROI. With your acceptance into the Power of Us Program, you will have access to a Standard Success Plan. If you want to upgrade to a Premier Success plan, there is an additional fee.

What is chatter in Salesforce?

Built on the Salesforce1 Platform, Salesforce Chatter enables employees to take action in the feed , so they are engaged and productive everywhere.

What is NPSP app?

NPSP is an open-source app that starts with an industry-standard data architecture and adds pre-built constituent and donor management components. It’s built from the ground up by a community of trailblazers that know fundraising is important, but most important is delivering impact.

What is the exact target marketing cloud?

The ExactTarget Marketing Cloud, built on the Salesforce1 Platform, allows marketers to create 1:1 campaigns like never before. So you can combine traditional digital channels like email, mobile, social, and the web with any conceivable product — from toothbrushes to cars — to turn consumers into customers.

1.The Power of Us Hub

Power of Us is an online community of Salesforce nonprofit customers. It’s the best Salesforce-led forum for posing questions and getting info most relevant to our sector: like posts on donation-tracking, NPSP and Salesforce campaign best practices ).

2. Nonprofit User Groups

While Power of Us is still the best place to pose questions online, the nonprofit user groups are great for finding out about meetings, in-person events and other region-specific opportunities!

3. The Trailblazer Community

When I have a technical issue, I don’t always have the patience to wait for Salesforce Support to get back to me. So in addition to submitting a case, I’ll throw my question into the Trailblazer community (so that it appears as a question for others to solve).

4. Salesforce Event Calendars

The Trailblazer calenda r is a great place to get the scoop on Salesforce trainings and webinars. T he customer success calendar is also an option for finding in-person and virtual events, geared towards current Salesforce customers.

5. The Salesforce Admins Podcast

Do you love listening to podcasts in the morning? Then add this one to your list.

6. Trailhead (Free Salesforce Training Modules)

Trailhead is taking the Salesforce professional community by storm. It’s a gamified, online learning system that provides FREE, bite-sized learning modules on everything: reports & dashboards, automation, and even topics like change management.

7. The Salesforce Release Notes

Can I be honest here? I was a bad admin for a loong time and did not read the release notes. Simply because I didn’t know!

What is nonprofit organization?

Just like commercial companies, nonprofit organizations are a mix of big and small. They’re diverse in their missions and operations, and they’re located all over the world. But ultimately, all nonprofits have one thing in common: a mission to make the world a better place.

Does Salesforce monitor shelter beds?

With Salesforce, the organization can also monitor how many shelter beds are available in real-time, so no one is turned away when there’s an available bed. There are countless ways Salesforce can help nonprofits deliver on their missions more effectively and efficiently.

What is Salesforce.org?

Salesforce.org is dedicated to putting the world’s best technology in the hands of nonprofits and educational institutions. We believe that technology is the most powerful equalizer of our time, providing access to data, knowledge, and connections.

What is nonprofit cloud?

Nonprofit Cloud is a set of technologies and solutions that work together to help mission-based organizations connect with donors, track volunteers, manage campaigns, support clients, and manage nearly everything else they need to do to succeed.

Can you paint a kitchen in Salesforce?

You can paint, lay down carpet, upgrade the kitchen—whatever your heart desires! These concepts are important because it means that your organization can stay focused on the demands of daily life and trust that Salesforce is managing the infrastructure that keeps your system safe, secure, and up-to-date.

Is Salesforce secure?

Whenever you see a Salesforce login page, you know that your data is secure, private, and accessible only to the right people, 24 hours a day. That’s because Salesforce runs on a “trusted multitenant architecture,” which means that all the organizations that use Salesforce run on the same version.

Nonprofit Cloud Meets Marketing Cloud

Your constituents today expect more from your communications than ever before. Optimally, each message should be personalized, targeted, and relevant. How can you make sure you’re meeting these expectations to build lifelong relationships with your nonprofit’s supporters?

The Get Started Page: A Fast Track to Value

Through the Get Started page, Marketing Cloud for Nonprofits gives you helpful, step-by-step instructions on configuring Marketing Cloud and connecting it with Sales Cloud and Nonprofit Success Pack (NPSP). (NPSP isn’t required to use Marketing Cloud for Nonprofits, but it is strongly recommended.)

Templates for Your Common Communication Needs

When it’s time to send your first messages, you can start with the email and journey templates included in Marketing Cloud for Nonprofits.

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