Slaesforce FAQ

what are communities within salesforce lightning

by Prof. Kaylin Ullrich Jr. Published 2 years ago Updated 1 year ago
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Community is a space for an org to connect with people (i.e. internal users, partner users and external users). Lightning Community uses Single Page Application (SPA) as the underlying principle as it runs on the Lightning Component framework. Salesforce org data is shared externally using communities and vice versa.Apr 30, 2020

Full Answer

What are lightning communities in Salesforce?

Salesforce Lightning Communities are best in regards to sharing information and collaborating with your business partners and customers. They provide a framework i.e. Lightning Community Builder to create branded sites with minimal efforts.

What are communities in Salesforce?

What are Salesforce Communities? Salesforce is a San Francisco based company that provides customer-relation management (CRM) software solutions. Above all, Salesforce communities are brand spaces that work to facilitate collaboration and connection for employees, business partners, and customers.

What is a lightening community?

Lightning Communities are built with the Lightning Community Builder, making it easy for companies to get started with out-of-the-box templates, accelerate with an ecosystem of solutions, and deploy in weeks, not months.

What are the different types of communities in Salesforce?

An organization can build a community to meet any number of needs, but there are three main community types in Salesforce:Customer communities.Employee communities.Partner communities.

Who uses Salesforce communities?

Companies using Salesforce Community Cloud for Customer Experience include: Walmart Inc., a United States based Retail organisation with 2300000 employees and revenues of $572.75 billion, AmerisourceBergen Corp., a United States based Healthcare organisation with 41000 employees and revenues of $189.89 billion, CIGNA ...

How do I create a community in Salesforce lightning?

Enable and Create Community in Salesforce Lightning | Getting start with CommunitiesClick Settings icon and select Setup.Type Communities in the Quick Find box, then select Communities Settings.Select Enable communities.Enter a unique name to be used as your domain name and click Check Availability.More items...•

What can you do with Salesforce community?

Salesforce customer communities are essentially support and self-service portals that allow customers to:Ask questions of customers and staff.Participate in discussions with other customers.Review other questions and discussions.Review published documentation.Find answers to questions through articles.Review FAQs.

Where can I find communities in Salesforce?

To enable community in Salesforce go to setup -> Build -> Customize -> Communities and click on settings. and check enable communities check box and enter your domain name and save it.

What is community builder in Salesforce?

The Salesforce community builder can be used to customize the Community based on our business needs. The power of the community builder is that without doing any custom development, we can customize the Community branding very easily and quickly.

How many communities can you have in Salesforce?

100 communitiesWhile each Org can have up to 100 communities, each with their own unique aliased domain name, the Org itself will have a default domain name that it uses for the base URL for all communities. This is a *. force.com domain like businessname.force.com.

What is difference between partner community and customer community?

Customer Community – allow your customers (B2B and B2C) engage with both your organisation and other customers via an online portal. Partner Community – give your resellers, distributors, brokers limited access to your Salesforce to pass you leads and work on deals with your sales team.

What is a customer community?

A customer community is an online or physical space for customers to connect on a regular basis to have conversations, answer questions, and share ideas and information. "A customer community can take many forms, said Nicole Saunders, the Senior Manager of Communities at Zendesk.

Introduction

Salesforce Communities has evolved rapidly since its creation back in 2013. With the focus moving from standard Community components to Lightning components, one can further enhance the Community experience to customers and partners.

Details

Key points: It is quicker and easier than ever before to create fully customizable Lightning Communities.

What is Salesforce community?

Salesforce Communities are very useful for employees, customers and partners to connect in one place. We can create and customize communities according to our requirement. Communities was released in summer’ 13 release. You can collaborate and communicate with people outside of your company who are key to business.

How to enable community in Salesforce?

To enable community in Salesforce go tosetup -> Build -> Customize -> Communities and click onsettings. and check enable communitiescheck box and enter your domain name andsave it. Note:You cannot change your domain name once you save it. This domain name will be used in all of your communities.

Can you swipe between communities in Salesforce?

Once communities is enabled new header will be enabled in your salesforce org, there you can swipe between multiple communities. See the below screen for reference.

What is Salesforce Community Cloud?

Salesforce Community Cloud is a digital experience platform and enables companies of all sizes to provide ever smarter and more engaging self-serve resources to their customers and partners. With Community Cloud, you can create rich, digital spaces that streamline key business processes and extend them outward to customers ...

What is community cloud?

With Community Cloud, you can create rich, digital spaces that streamline key business processes and extend them outward to customers and partners. Lightning Communities are built with the Lightning Community Builder, making it easy for companies to get started with out-of-the-box templates, accelerate with an ecosystem of solutions, and deploy in weeks, not months.

How to create a new page in Community Builder?

New Page Creation: In Community Builder, open the Pages menu in the top toolbar. Select New Page | Standard Page. Then select Flexible Layout, and start designing your page by adding sections and customizing it as per your need. To use a flexible layout with an existing page, create new Page Variation for the respective Community Page and select Flexible Layout while creating the Page. Flexible Layout can only be set during creating a Page.

Can you edit a community page in Summer 20?

Now you can search directly for a page and see what folder it’s in to explore or edit that page directly from the search results. When clicking on a page now, you can edit its properties directly. Especially if you have a big community with a ton of pages, this is a nice time saver.

Does Community Builder have theme layout?

Community Builder now Supports Theme Layout Properties: The Community Builder now includes theme layout properties, making it even easier to adjust how your Community renders. To do this before, you needed to leverage code, but now you can do it right from the setup.

Can you override a standard form in Lightning?

This is another way to get full flexibility with your Community and add in your own forms if the standard ones aren’t enough. Of course, if they are fine, don’t add Lightning components just because you can now.

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