Slaesforce FAQ

what are licenses in salesforce

by Mrs. Concepcion Bradtke Published 2 years ago Updated 1 year ago
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Salesforce mainly provides the below three types of Licenses:

  1. User License: The user license specifies which feature or functionality a user can access on salesforce. Each user must have one license. ...
  2. Feature License The feature license authorizes the users to access additional features available in the salesforce that are not included in their user license, e.g., Marketing or WDC. ...
  3. Permission Set License

A user license determines the baseline of features that the user can access. Every user must have exactly one user license. You assign user permissions for data access through a profile and optionally one or more permission sets.

Full Answer

How much does Salesforce cost per license?

Salesforce Cost for Platform

  • All Employee App Starter features included
  • Custom app development – 110 objects per user
  • App development with Lightning
  • Customizable Reports and Dashboards
  • Assets and work orders
  • Employee Cases
  • Native Collaboration
  • Salesforce Identity
  • Integration via real-time APIs

What are the different types of Salesforce licenses?

  • User Licences.
  • Feature Licences.
  • Permission Set Licences.

How do I log into Salesforce?

How do I access Salesforce for the first time?

  • Check your email for your login information.
  • Click the link provided in the email. The link logs you in to the site automatically.
  • The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

How expensive is Salesforce?

Salesforce-SAP Connector by GyanSys Using the ... is paramount to successful digital transformation and our innovative, cost-effective, and comprehensive solution benefits our customers in that ...

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How many licenses do I have in Salesforce?

Company Community To view a list of the active user licenses in your Salesforce, simply click Your Name > Setup > Company Profile > Company Information > User Licenses.

What are user licenses?

A user license is a legal agreement between the software provider and the purchaser that establishes the client's right to use the software and which features they can access.

What is difference between edition and license in Salesforce?

In simple terms: Edition says what type of Salesforce product platform you have, it could be Developer, Enterprise, unlimited etc etc.. It says nothing about the users using the system. License is user level tag that gives a user enough rights to the Platform (which ever edition it may be).

How do I assign a license to Salesforce?

Assign Licenses to UsersFrom Setup, in the Quick Find box, enter Permission , and then select Permission Sets.Select one of the two permission set labels. ... Click Manage Assignments.On the Assigned Users page, click Add Assignments.Select the users you want to assign licenses to, and click Assign.

What is guest license in Salesforce?

The Guest "User license" is designed for public users who access your Site.com or Force.com sites. If Communities is enabled, these users will also have access to public pages in your communities. Site visitors have access to any information made available in an active public site.

Can you use Salesforce without a license?

Chatter Free and ChatterExternal licenses allow access to People, Chatter Profiles, Groups, and Files without a Salesforce license at no additional cost (no access to any other object records).

What is a platform license?

Platform License means any License for any technology platform, manufacturing or formulation technology, delivery device or other similar technology that is generally applicable to the Product and to other products.

How do I manage Salesforce licenses?

Modify Your LicenseFrom the App Launcher ( ) in your business org, select License Management App.In the LMA, navigate to Licenses.Select the record for the customer license you want to modify and click Modify License. ... Now modify the license record by changing the values in the appropriate fields.

What does "licensed" mean in salesforce?

It means the user license provided by the salesforce specifies the functionality that a particular user can access. The licenses are available for an org and can be checked on the company information page.

What are the different types of Salesforce licenses?

Salesforce License Types. Salesforce mainly provides the below three types of Licenses: 1. User License: The user license specifies which feature or functionality a user can access on salesforce. Each user must have one license. The users are assigned for the data access through their user-profile and optionally using one or more permission sets. 2.

What is a feature license?

The feature license authorizes the users to access additional features available in the salesforce that are not included in their user license, e.g., Marketing or WDC. A user can have any number of feature licenses.

What is chatter external license?

The chatter external license is for users who are outside of the company's email domain. Chatter external users can be known as customers. The users can access the group's information in which they are invited and can also interact with other users within the group.

What is Knowledge Only User?

Knowledge only User. As its name suggests, the license is designed for the User who only requires access to the salesforce knowledge app. This license includes authorization of different tabs, such as Articles, Article Management, Home, Reports, Chatter, Files, Profile, Custom objects, and custom tabs.

What is a permission set license?

Like the feature license, the permission set license authorizes the users to access those features that are not included in their user-license. It is a convenient way to assign the permissions to use various tools and functions available on the platform.

What is a Force.com free app?

The force.com-free App license is available for users who only require single custom applications without standard CRM functionality. It contains the same features as Force.com-One app except for the access of accounts and Contacts.

What is Salesforce license?

A Salesforce license, or more precisely, a license definition, is a metadata description of the Salesforce features and services that are available to your org. License definitions describe functionality for your org as a whole and for individual users in your org. A license itself is the specific agreement between Salesforce ...

What Are Licenses?

If you’ve been around Salesforce for a little while, you may have heard the analogy comparing Salesforce to a large office building, and customer orgs to tenants occupying offices in the building. Each org uses the shared Salesforce technology infrastructure and has secure, private operational space accessible only to its users.

What is Salesforce provisioning?

Provisioning is the process that Salesforce administers to activate your licenses and enable functionality in your org. When your org is provisioned, it’s like a tenant shaking hands with the property manager, making the initial lease payment, and getting the office keys.

How many licenses does an org admin have?

As an org admin, you assign each user one user license, based on the user’s role. The user license determines the functionality that the user can access. An edition or add-on can contain multiple types of user licenses, depending on the product.

How long does scratch org last in Salesforce?

Each scratch org is automatically deleted after 7 days.

What is an edition license?

The edition or add-on product license is like the lease document as a whole, which includes the clauses about specific properties, and general information about the manager-tenant agreement.

Does Salesforce have user licenses?

Some Salesforce products do not provide user licenses or permission set licenses. For example, Heroku, the application development environment, creates platform licenses but no user licenses, because its products define functionality at the platform (org) level but not the user level.

What are Platform Licenses?

Platform Starter and Platform Plus licenses offer the standard Salesforce functionality you’ve come to know and love. However, the range of standard objects and the number of custom objects are severely curtailed – e.g., barely anything sales or service-related.

How are licenses controlled?

All licenses are controlled via profiles. When you buy the relevant licenses you get a standard profile for that license added to your edition, which you can clone and customise. You then just assign a user to the particular profile and can change their profile assignment as often as you want, should their role change.

What are contract restrictions in Salesforce?

Contract restrictions – recreating standard objects. Salesforce is extremely clear about this. If you copy certain standard features using custom techniques, then you must pay for those standard features. The main example is Opportunities and recreating the functionality contained therein to save on cost. Salesforce takes enforcement action against this as you are breaking their terms and conditions.

What is CRM Lightning?

Sales and Service Cloud (a combination of the two main “cloud” licenses; occasionally referred to as “CRM Lightning”)

Can you reassign a license back to a user?

You can just reassign them back immediately after the license change if you’ve kept a note of them (!) .

Can you mix Salesforce licenses?

You can also mix and match licenses, for example having 20 Platform Starter licenses and 15 Sales Cloud licenses. However, as a reminder, they all must be on the same Salesforce edition (e.g., you can’t have some on Enterprise edition and some on Unlimited edition).

Identity Only License

Purchase the Identity Only license when you need extra licenses for employees to access only identity services, such as single sign-on (SSO). For example, some of your employees don’t need access to all the solutions included with a Salesforce license.

External Identity License

Salesforce Customer Identity is available when you purchase the External Identity license . This license applies to Experience Cloud users who don’t already have a community license. These users are typically consumers of your business, such as customers, prospective customers, patients, partners, and dealers.

Identity Verification Credits Add-On License

Customers of mobile-first identity receive email verification for free. You can also offer mobile verification via text message for an extra cost. SMS messaging requires the Identity Verification Credits add-on license. Purchasing the license gives your org a predetermined number of SMS messages for mobile identity verification.

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About Salesforce Licenses

  • Salesforce offers four editions packed with specific essentials to suit various CRM needs. Not every consumer or business requires all features, hence the convenient segregation of features into strategic editions. Licenses in Salesforce are merely permissions that allow complete access to a particular feature to a user. Different editions entail t...
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Types of Salesforce Licenses

  • Accessing the general Salesforce features requires users to own the basic/standard User license. The other types of licenses include Feature licenses and Permission set licenses. Further, Salesforce offers usage-based entitlements to enable and restrict access to users over a specific period. The following are the types of Salesforce licenses available.
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Understanding User Licenses

  • The numerous Salesforce features call for equally numerous licenses to allow specific access. Here are the sub-types of User licenses and a brief description of each.
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in Conclusion

  • With the various licenses a user can get assigned, keeping track of them is also made just as simple. The Lightning Usage application allows you to track active user permissions through the Active Licenses tab. It can get challenging to understand and keep in mind the various permissions when assigning to a user. Although, optimally utilizing the permission authority help…
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