Slaesforce FAQ

what are salesforce groups

by Courtney Pollich Published 2 years ago Updated 1 year ago
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Groups help users build, preserve, and share knowledge that’s vital to getting the job done and keeping everyone aligned. Group Types Salesforce provides group types for different purposes and audiences. Public groups are visible and open to all employees. Anyone in the company can join a public group, and then post, comment, and add files to it.

A group consists of a set of users. A group can contain individual users, other groups, or the users in a particular role or territory. It can also contain the users in a particular role or territory plus all the users below that role or territory in the hierarchy.

Full Answer

How do I create a group in Salesforce?

Create Public Groups for Knowledge. From Setup, enter Public Groups in the Quick Find box, then select Public Groups. Click New, or click Edit next to the group you want to edit. Enter the following information: Field. Description. Click Save. Note When you edit groups, sharing rules are automatically reevaluated to add or remove access as needed.

How to create public groups in Salesforce?

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What are public groups in Salesforce?

Public Group is kind of team or group of related users, this will help to share the data.Queues are typically used when you want to assign a record to a bunch of users.Queue can be created for Custom objects and for Case, Lead and Knowledge Article Version.Public group created can be used across any objects.

How to create permission set groups in Salesforce?

Ready to Get Hands-on with Permission Set Groups?

  • From Setup, in Quick Find type Permission Sets and select Permission Sets.
  • Click New.
  • For Label, enter Sales Orders.
  • For License, keep None.
  • Save the permission set.

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What are Salesforce groups used for?

Groups are a set of users. In a group, you can add individual users, other groups, users in a particular group or territory, roles, and subordinates.

What is Salesforce public groups?

A public group is a collection of individual users, other groups, individual roles, and/or roles with their subordinates that all have a function in common. Why public groups are used in Salesforce? Public groups in Salesforce are use to define sharing rules.

What is group account in Salesforce?

An Account Group would be an object that has a master detail relationship with the Account object but where the Account is the child. This would allow for accounts to be grouped in the same way Contacts are grouped on each Account.

What is the difference between queues and groups in Salesforce?

Queues are typically used when you want to assign a record to a bunch of users. Using Queues you can assign a record to multiple users, so that any member of the queue can work on the record. It also allows the users to have there separate views. Group on the other hand are used more for a sharing purpose.

What is a private group?

Private group means an assembly of persons gathered for a designated social or business occasion, present by invitation or reservation and shall in no way be construed to mean the general public.

What do you mean by public groups?

Public groups are just what they sound like: public. Anyone can see the group's name, location, member list, and posts, and the group can show up in anyone's searches or News Feed. Anyone can add themselves as a member without any invite or approval. Closed groups are more confusing.

How many groups can a person belong to Salesforce?

one primary groupEach person can only have one primary group, and the person's information isn't rolled up in any other group.

Where is public group used in Salesforce?

Public Groups—Only administrators can create public groups. They can be used by everyone in the organization. The purpose of having public groups is to assign things or resources to it which are meant to be seen or used by everyone in the organization.

How do I access groups in Salesforce?

Click the control that matches the type of group:For personal groups, go to your personal settings in Salesforce Classic and click My Personal Information or Personal—whichever one appears. Then click My Groups. ... For public groups, from Setup, in the Quick Find box, enter Public Groups , then select Public Groups.

What is the difference between role and profile in Salesforce?

Salesforce Roles and Profiles Profiles are like circles, whereas roles are arranged into a hierarchy (when using the Role Hierarchy): Profiles are like circles of users that share the same function, eg. 'Marketing', 'System Admin', 'Sales', 'Support'. Roles are how users relate to each other in a hierarchy, eg.

What is the purpose of queue in Salesforce?

In a nutshell, Salesforce Queues allow users to prioritize, distribute, and assign records – ideal for teams that share workloads. Queues bring together groups of users to help manage shared workloads, while increasing visibility into what needs to be done (even if team members are out sick or on vacation).

What is a queue in Salesforce?

Salesforce queues are lists of records that have no owner. The records that are not assigned to anyone are added to a queue, and any queue member can take ownership of those records. One with queue authority can go through the records in the queue and take responsibility for the ones they wish.

Who can create public groups in Salesforce?

administratorsOnly administrators and delegated administrators can create and edit public groups, but anyone can create and edit their own personal groups in Salesforce Classic.

How many public groups can be created in Salesforce?

There is no limit to the number of members that can be added to a Group, but an individual User is limited to a max of 300 Groups - meaning he or she cannot be added to any more Groups if their Group participation has reached 300. Also, your org can have a maximum of 30,000 Groups.

How do I manage a public group in Salesforce?

Click the control that matches the type of group:For personal groups, go to your personal settings in Salesforce Classic and click My Personal Information or Personal—whichever one appears. Then click My Groups. ... For public groups, from Setup, in the Quick Find box, enter Public Groups , then select Public Groups.

How do I assign a public group in Salesforce?

6:417:59What are Public Groups in Salesforce? - YouTubeYouTubeStart of suggested clipEnd of suggested clipWho are on this particular rule so I add it like this and if I want to include. I mean users in aMoreWho are on this particular rule so I add it like this and if I want to include. I mean users in a particular role and all the users below that role then I'll select roles and subordinates. And then. I

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How to edit a group in a group?

To create or edit a group: Click the control that matches the type of group: For personal groups, go to your personal settings and click My Personal Information or Personal —whichever one appears. Then click My Groups. The Personal Groups related list is also available on the user detail page.

Can administrators edit public groups?

Only administrators and delegated administrators can create and edit public groups, but anyone can create and edit their own personal groups. Available in: both Salesforce Classic ( not available in all orgs) and Lightning Experience.

What is Salesforce Women's Network?

“Salesforce Women's Network amplifies the progress of women in every step of their journey . We achieve this through professional and personal development, allyship, supportive connections, and taking action on gender equality. We are the largest Equality group and our programs include content and activities to support our values of empathy, trust, well-being, and advancement of women. This includes supporting the #IamRemarkable initiative, Gender Equality focused VTO, and conducting Safe Space Discussions.”

What does Boldforce stand for?

“BOLDforce stands for Black Organization for Leadership and Development. Our goal is to expand and empower the Salesforce black community. We provide a platform for employees of color to elevate their voices and develop their careers through a supportive network of allies across the company. We work to make Salesforce an inclusive place for all by facilitating conversations and managing programs addressing race, diversity, and Equality. Giving back is also a top priority – we partner with organizations to support workforce development and education opportunities for underrepresented youth.”

What is Latinoforce mission?

Latinoforce. “Our mission is to empower Latinx employees and their allies at Salesforce and within our broader communities. Latinoforce strives to provide our members with a network of support to help them develop their careers, strengthen their leadership skills, and thrive personally and professionally.

What is Vetforce?

“We are a group of veterans, families of service members, and allies passionate about supporting our military. We work to ensure that our company policies are veteran-friendly, and help veterans and families transition to civilian life. Our mission is to foster equality through recruitment, employment, training, and mentorship of veterans from all branches and all countries of service. Vetforce offers professional development and leadership opportunities within our company, and our members work actively toward advancing and supporting veterans in our broader communities.”

What is Asiapacforce?

Asiapacforce. "Asiapacforce is a unifying resource to empower Salesforce employees, the Asia Pacific community and allies globally. Reflective of the diverse cultures across the Asia Pacific region, our network spans the globe with locations throughout the United States, Europe and Asia.

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