Slaesforce FAQ

what are salesforce npsp community features

by Miss Zoey Hauck Sr. Published 2 years ago Updated 1 year ago
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Top Features of Salesforce NPSP

  1. Constituent / Donor Management. At the core of most Nonprofits are their Constituent & Donors. ...
  2. Donation and Grant Management. As a Non Profit you would like to be on top of Donation and Grants. ...
  3. Engagement Management.
  4. Volunteer Management. Volunteers are one of the key pillars of most Nonprofit organizations. With...

Full Answer

What is the Salesforce NPSP?

The NPSP now occupies a curious, and unique, hybrid position in the Salesforce ecosystem. Salesforce.org delivers upgrades directly, but updates and add-ons are also envisioned at the wildly popular SFDO (Salesforce Dot Org) Sprints held three times per year by Salesforce.org ’s Customer Centric Engineering team.

What is NPSP?

NPSP is a free, open-source product developed in partnership with the Salesforce.org community, NPSP is built specifically with the needs of nonprofits in mind.

What is NPSP (nonprofit success pack)?

Nonprofit Success Pack (NPSP) uses the standard objects in Salesforce: Contacts and Leads track individuals, Accounts represent the organizations those individuals belong to, and Opportunities represent in-progress and closed revenue. NPSP also adds other objects, special fields, and more to adapt the system to the nonprofit context.

What are custom NPSP objects and how are they used?

NPSP adds custom objects to record the data your team needs. This data model has become the industry standard, in part because it’s been built for the nonprofit community with the nonprofit community’s involvement and feedback. Let’s check out some of the NPSP-specific objects and their uses.

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What is included in Npsp Salesforce?

Salesforce NPSP FeaturesDonor Management. NPSP builds upon the Salesforce data model, giving you the ability to create in-depth supporter profiles and full 360 views of your supporters. ... Volunteer Management. ... Grant Management. ... Campaign Management. ... Program Management. ... Reporting and Analytics.

Is Npsp the same as nonprofit Cloud?

One of the most popular of these apps, Nonprofit Success Pack (NPSP), is the foundation of Nonprofit Cloud. NPSP provides a common data model that supports the entire constituent journey, including donation management, seasonal address management, campaign management, and pre-configured reports and dashboards.

Does Npsp include marketing cloud?

Marketing Cloud for Nonprofits comes equipped with native integration with Salesforce. org's Nonprofit Success Pack (NPSP)—which converts the Salesforce CRM into a free and open-source solution for nonprofits—and enables users to segment constituents, develop personalized content for their audience, and more.

What non profits use Salesforce?

3 inspirational non-profit organizations using the power of...Homeless Link. Vision: “We want a country free from homelessness, where everyone has a place to call home and can expect the support they need to keep it.” ... World Economic Forum. ... DonorsChoose.org.

How do I use Npsp in Salesforce?

25:5251:51Get Started: Salesforce Fundamentals for Nonprofits #1 - YouTubeYouTubeStart of suggested clipEnd of suggested clipThings you'll need to learn. So in the first section you're going to learn and then you can actuallyMoreThings you'll need to learn. So in the first section you're going to learn and then you can actually check things off as you as you complete them very cool for people who like uh checklists.

Is Salesforce Npsp free?

The Power of Us Program includes 10 free subscriptions of Sales & Service Cloud Enterprise Edition for all eligible 501(c)(3) nonprofit organizations.

What is Salesforce elevate?

Salesforce Elevate is a platform tailored to the specific needs of organizations in the nonprofit and education industries and is set to be released in summer 2020. Four products make up the Elevate solution: Payment Services, Giving Pages, Engagement Hub, and Philanthropy Cloud for Causes.

How many nonprofits use Salesforce?

40,000 nonprofit organizationsThrough the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce.

What is nonprofit Cloud?

Nonprofit Cloud is a complete set of nonprofit technology solutions Salesforce.org built to connect your nonprofit with the people who care about your cause.

Why should nonprofits use Salesforce?

Salesforce is useful for various nonprofit organizations, especially for donor management. It adds value and supports various functions of nonprofits like raising funds, tracking volunteers, donors, or generating leads by individually coding the changes after a special request.

What is Salesforce NGO?

NGO Connect is a Salesforce.org Platinum application developed by roundCorner (rC). NGO Connect offers essential fundraising, event, membership and volunteer management tools that enable your organization to manage all of your efforts in one place.

Do churches use Salesforce?

We've combined the powerful Salesforce CRM with Community Cloud and App Cloud, revolutionizing the engagement possibilities for one of the largest nonprofit markets in the United States: churches.

What is NPSP Salesforce?

What is the Nonprofit Success Pack (NPSP) from Salesforce.org. Share this article... The Nonprofit Success Pack was specifically designed to meet the “unique” needs of Nonprofits, aka NGOs or charities, to aid them in being successful with their mission. There is a lot to unpack just in the name itself!

What is Salesforce.org?

They handled the donation of ten Salesforce Enterprise licenses for any qualifying nonprofit organization as part of Salesforce’s original Pledge 1% model. It didn’t take long to realize that nonprofits needed more than just a Salesforce instance; they needed it configured to better meet their needs.

How long does it take to install Salesforce Success Pack?

The Nonprofit Success Pack comes pre-installed for new Salesforce.org customers, but you can also install it at any time into any other Salesforce instance, in around ten minutes (you don’t even have to be a Salesforce.org customer/nonprofit).

What is nonprofit cloud?

The Nonprofit Cloud is more of a marketing term encompassing various options (including NPSP), rather than one specific item. The exam is useful as it covers many of the technical and business analysis skills you should have to successfully setup and configure NPSP for nonprofits. Households.

What is a nonprofit starter pack?

What was then known as the Nonprofit Starter Pack was conceived and created as an open source application on Salesforce. It was created by volunteers and community members anxious to help nonprofits succeed with Salesforce.

Can a person account be used for a nonprofit?

Here’s a good point to mention that Person Accounts usually aren’t suitable for nonprofits, because you lose a lot of the value of the NPSP, and it causes real problems for nonprofits installing the NPSP later. It’s a one way process so think very carefully before installing Person Accounts.

What is the Salesforce Nonprofit Success Pack?

The Nonprofit Success Pack NPSP sits on top of Salesforce Enterprise Edition, it is a collection of organized packages designed and maintained by Salesforce.org, available for free through the Salesforce AppExchange. For-profits, you can utilize it to track sales leads, marketing initiatives, and clients.

Salesforce Nonprofit Success Pack Data Model

The household name format is the format that the NPSP uses to determine the household account name. NPSP offers you numerous different options above the default option of {Last Name} Household. Let’s take a look at how NMH customizes its household naming settings.

Opportunity Rollups

Opportunity rollups show data and information from corresponding records, including aggregate totals. In other words, rollup fields let information from one record automatically “ roll up ” and emerge on another related record.

What is NPSP in Salesforce?

Nonprofit Success Pack (NPSP) uses the standard objects in Salesforce: Contacts and Leads track individuals, Accounts represent the organizations those individuals belong to, and Opportunities represent in-progress and closed revenue. NPSP also adds other objects, special fields, and more to adapt the system to the nonprofit context.

What is NPSP data model?

NPSP adds custom objects to record the data your team needs. This data model has become the industry standard, in part because it’s been built for the nonprofit community with the nonprofit community’s involvement and feedback. Let’s check out some of the NPSP-specific objects and their uses. Object. Use.

What is NPSP in nonprofits?

NPSP’s combination of standard and nonprofit-specific elements gives you everything you need to track the different types of revenue and relationships your organization relies on.

What is NPSP account?

NPSP adds the ability to create two types of accounts: Households and Organizations. Household accounts are used to track donors, clients, or other constituents at the same mailing address, such as spouses or a family.

Is Salesforce a CRM?

You probably know that Salesforce began as a tool for business-to-business sales and is now the world’s #1 CRM, or customer relationship management platform. But in the nonprofit context, we switch out the C in CRM to make it a constituent relationship management tool.

Constituent Data Management with Nonprofit Success Pack

Manage all your contacts and connect them to activities, organizations, and each other.

Productivity in Nonprofit Success Pack

Learn new tools to work more efficiently and boost your organization's impact.

Constituent Email Management with Nonprofit Success Pack

Learn how to manage email to individuals and small groups more efficiently.

Reports and Dashboards with Nonprofit Success Pack

Harness the power of data to tell the story of your organization’s impact.

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Constituent / Donor Management

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At the core of most Nonprofits are their Constituent & Donors. With Salesforce NPSP you can – 1. Manage individual constituents and households 2. Track the information of Constituent / Donor like their demographic and contact information 3. View their relationships and organization affiliations
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Donation and Grant Management

  • As a Non Profit you would like to be on top of Donation and Grants. Salesforce.com NPSP helps you with – 1. Track Donations & Manage Grants 2. Maintain Recurring Donations and Pledges 3. View household giving history 4. Giving campaigns, Soft credits and matching gifts 5. Allocate funds
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Volunteer Management

  • Volunteers are one of the key pillars of most Nonprofit organizations. With SFDC NPSP you can easily manage the volunteer program by understanding volunteers and tracking their colunteer hours. 1. Volunteer profiles 2. Match volunteer skills to volunteer opportunities 3. Track volunteer jobs/opportunities – ongoing or for a specific event 4. Define shifts for specific jobs 5. Volunteer…
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Campaign Management

  • Salesforce.com NPSP helps Nonprofit organizations by creating and tracking the campaigns for fundraising or programs. With NPSP Nonprofits can – 1. Create Deduplicated Mailing Lists from a Campaign 2. Create and Update Campaign Members Through an Opportunity 3. Campaigns can be executed within or outside Salesforce based on the nature of campaign
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Analytics

  • With Salesforce NPSP you get hundreds of prebuilt reports that you’ll find useful to track Donors and giving, Grants, Memberships, Campaign ROI, and more. 1. NPSP Constituent Reports 2. NPSP Fundraising Reports 3. NPSP Dashboards These reports can be used just as they are, or you can customize them to meet your specific needs
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Mobile

  • Salesforce Nonprofit Success Pack gives you full access to non-profit data in Salesforce Mobile application. Users can create and update the key data from their mobile applications – 1. Household and Organization Accounts 2. Contacts / with automatic Household Account 3. Donations Want to know more? We are here to help. Dhruvsoft is one of the leading Salesforce p…
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