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what are territories in salesforce

by Prof. Lucienne Ankunding Published 2 years ago Updated 1 year ago
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Enterprise Territory Management in Salesforce

What It’s Called What It Does
Territory Helps you organize groups of accounts an ...
Territory type Helps you group territories according to ...
Territory type priority Helps you choose the appropriate territo ...
Territory model Represents a complete territory manageme ...
Apr 30 2022

A territory might be defined by geography, demographics, or some other criteria. Territory management lets you easily see which reps are assigned to which accounts, regions, and opportunities. You can then track your reps' performance by territory and determine how best to marshal your resources going forward.May 25, 2021

Full Answer

What is territory used for in Salesforce?

  • Enterprise Territory Management is version 2.0 of territory management. ...
  • In territory management, if both account and the opportunity owner is assigned to a territory, then automatically the opportunity also gets assigned to the territory. ...
  • Territory management integrates with customizable forecasting. ...

How do you enable territories in Salesforce?

Let’s Turn It On

  • From Setup, enter Territory in the Quick Find box, and then select Territory Settings.
  • Click Enable Enterprise Territory Management.
  • Select the most restrictive access levels, and then click Save.

What is Salesforce, what does Salesforce do?

Salesforce is a company based out of San Francisco, California. They are the leaders in cloud technology and CRM services. In addition, they offer a suite of products for customer relationship management, enterprise resource planning, social media marketing, eCommerce platforms, and more.

Is Salesforce being sold?

Salesforce, the CRM powerhouse that recently surpassed $20 billion in annual revenue, announced today it is wading deeper into enterprise social by acquiring Slack in a $27.7 billion megadeal.

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How are territories assigned in Salesforce?

Accounts are assigned to territories according to your rules automatically on account creation or update only if your territory model is in Active state. Accounts that aren't assigned to territories by rules can be assigned manually to one or more territories, one territory at a time.

What is Salesforce territory hierarchy?

The territory hierarchy shows a model's territory structure and serves as its main interaction point. Start from the hierarchy to create, edit, and delete territories; run assignment rules for territories, and navigate to territory detail pages for more information.

What is Salesforce territory planning?

Territory Planning helps sales and service operations manage and rebalance territories. Specifically, it helps teams: Align territories with account, user, and critical business data. Distribute sales opportunities and service requests in an equitable way.

How do I find territories in Salesforce?

On the Accounts or Opportunities tab, begin creating a list view. Give the view a name, and then specify My territories' or My territory team's in the filter criteria. Add other filters if you need them. Choose other fields you want to filter on, then select any other fields you want the list view to show.

What is a territory model?

A territory model represents a complete territory management system for your company. Modeling lets you create and preview multiple territory structures and different account and user assignments before you activate the model that works best.

How many territories can an instance of Salesforce have?

1,000 territoriesBy default, each territory model can have up to 1,000 territories.

How do you divide sales territories?

Here are some of the ways to divide an area or audience into sales territories:Geographic location. One of the most popular ways to develop sales territories is using existing geographical boundaries and regions. ... Population. ... Account size. ... Niche. ... Products. ... Client name.

What is territory management?

Territory management is the process by which sellers prioritize and manage a group of customers and prospects, who are typically organized by segments (such as geography, industry and need).

What is territory optimization?

Territory optimization is the alignment of workload, opportunity and sales resources to provide the best possible outcomes. This can be done manually or with the help of an automated territory optimizer tool.

How do you assign a territory?

Assign Users to TerritoriesFrom the territory model hierarchy, open the territory where you want to assign users.On the territory's detail page, in the Assigned Users related list, click Manage Users.On the Assign Users page, select or search for the user you want to add.Click Save.

Can an account be in two territories Salesforce?

Enable, implement, and test Territory Management in a sandbox environment before enabling it in production. There are two different options for enabling territory management. Accounts & Users can be associated with multiple territories. An Opportunity can be associated with only one Territory.

Why is territory management important?

Territory management can help spread out the workload for your sales team, allowing them to complete tasks more efficiently, build better customer relationships and increase the good-quality leads that they get.

What is Salesforce Maps Territory Planning?

With Salesforce Maps Territory Planning, New Balance was able to look at critical business drivers, such as growth projections, customer engagement, and market dynamics, to identify the optimal territory mapping plan and realign staffing and territory assignments. It aligned account attributes with business priorities to balance territories and improve equitability. It managed models, territories, and assignment rules for reps, all within its CRM. As a result, New Balance was able to quickly publish new territory models and keep valuable revenue and territory data in a centralized place accessible to its entire sales team.

How do I create a sales territory map?

Your plan should start with your larger business goals in mind. As with any strategic endeavor, evaluate your progress and make adjustments over time.

What is sales territory mapping?

Sales territory mapping is the process of defining the area, sales, and revenue that your reps are responsible for targeting. If done properly, it can help you reach the right customers, hit revenue goals, and promote growth.

How do I optimize my sales territories?

The key to optimizing your sales territories is having the right tools and technology. Previously, sales leaders relied on spreadsheets, maps, and customer lists, but advances in intelligent sales territory mapping software allow you to weigh scores of variables and perform complex calculations to quickly create new territory structures and scenarios.

What are the key benefits of Salesforce Territory Management?

Salesforce Territory Management offers certain key benefits to the users. Here is a list of the Salesforce Territory Management key benefits:

How many active territory models can be created at a time?

One has only one active territory model at a time, however, it possible to create and maintain multiple models in planning or archived state which can be used for additional modeling or references.

What is Salesforce edition?

The Salesforce edition determines the total number of territory models one can create in production as well as a sandbox.

What is the importance of territory alignment?

With the right territory alignment, there are greater chances of seeing better results be it for career satisfaction, balanced workloads, and greater earning potential for the salespersons or even the organization.

How does a better sales territory affect customer satisfaction?

Undeniably, with a better sales territory, the business could cut substantially on the travel costs and time; this would let salesperson build better conversations and eventually better relationships with the customers.

Which model determines the forecasts hierarchy for territory forecasts?

It is the territory hierarchy in the active territory model which determines the forecasts hierarchy for territory forecasts as well.

Why is being territorial important?

Well, just the way being territorial can help you have a clear vision of the team’s work, it can also make your business processes more efficient.

How many key tips are there for sales territory planning?

Every year, there are eight key tips to successful sales territory planning:

When does Salesforce start planning?

At Salesforce, we put a lot of thought into how we plan our sales territories. The process starts about five months before our fiscal year begins, and we have a fairly large team that tackles it — there's a huge amount of data to get through. We've gotten better at systemizing it to include input from our strategy team, our sales leadership team, and our field operations team, which manages all of our customer relationship management (CRM) data.

Can AEs jump into territory?

As we hire AEs, they can jump right into a territory that's already been predetermined, as opposed to waiting around for a month or two while we decide if and how we can create another territory for them. They are also immediately assigned a territory that has already been pre-vetted and deserves to have an account executive dedicated to it. The AEs can get slotted in and run, which really shortens their ramp time.

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