what are the challenges you faced in salesforce

Most Common Challenges in Salesforce Integration

1. Data Mapping. The most common issue of data mapping encountered during Salesforce integration is the mismatch of data and field types.
2. Duplicate Records. Duplicate records are a challenge faced by all companies that lead to bad data. ...
3. Auto-ID Creation. ...
4. Data Migration. ...
5. Defining the Scope Precisely. ...
6. Promoting Bad Data. ...
7. Misinterpreting Real-Time Integration. ...

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Full Answer

What are the ‘people problems’ in Salesforce?

‘People problems’ relate to how users accept, interact and adapt their working day to their Salesforce org. Clearly where acceptance and adaptability is lacking, users are not gelling with their org. Faced with these challenges, we need to understand the greatest forces at play – adoption, productivity, and data quality. 1.

Why is Salesforce so difficult to customize?

Salesforce is a massive product. It’s designed to meet the needs of a large variety of companies. It is meant to be customized, not simply activated and rolled out to users. But many companies find that Salesforce is challenging to customize to their needs and the needs of individual users.

What are the common data mapping issues encountered during Salesforce integration?

The most common issue of data mapping encountered during Salesforce integration is the mismatch of data and field types. The field types vary from one application to another. For instance, the address fields in Salesforce may be given as street, state, city, etc. but the other application may not have the exact same fields.

What happened to Salesforce classic?

Salesforce classic was the Salesforce interface for approximately 15 years. Looking back, it wasn’t the most user-unfriendly, and left little UI customization options for Admins. As a result, it took more clicks for a user to complete tasks.

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What are the challenges faced in Salesforce?

Salesforce Integration Challenges Integration with the company's existing software and other third-party systems could be challenging. Enable seamless integration between Salesforce and other tools used within your organization to exchange valuable data and get extra functionality.

What are the challenges you faced in Salesforce developer?

Here are their top 6:#1: Lack Of Support From Salesforce. ... #2: Difficult To Customize. ... #3: User Permissions. ... #4: Compromised Data Integrity Linked to Support Issues. ... #5: Lack of Useable Reports and Dashboards. ... #6: Poor User Adoption. ... More Support, Fewer Challenges.

What are the challenges faced by Salesforce administrator?

Dependent upon the work environment, changes in the digital realm, shifting demands of customers, among many other factors, these problems are among the most common ones Salesforce Admins face today.

What is the disadvantage of Salesforce?

Disadvantages of salesforce are: Overly simple user interface that is quickly outgrown by experienced users. Lots of screen refreshes and scrolling up and down; the transition between multiple screens to process transactions can deliver a tedious experience. Marketing management functionality is extremely limited.

Is Salesforce difficult to use?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

What is Salesforce interview questions?

Salesforce Interview Questions For FreshersWhat are the features of Salesforce. ... What is an object in Salesforce? ... What is meant by an App in Salesforce? ... Explain different types of apps we can use in Salesforce. ... What is sharing rule? ... What is an Audit trail in Salesforce? ... What is the difference between role and profile?More items...•

When your organization needs to build or update apps tools on top of Salesforce What is the biggest challenge you face?

1. Training and retraining. Choosing the right implementation partner, properly migrating data, integrating with other Salesforce applications, training employees effectively, retraining them to the latest update and finally making your employees get the most out of Salesforce are the biggest challenge.

What are 6 benefits of Salesforce?

The 6 Greatest Benefits of CRM PlatformsTrustworthy reporting.Dashboards that visually showcase data.Improved messaging with automation.Proactive service.Efficiency enhanced by automation.Simplified collaboration.

What are the weaknesses of Salesforce composite?

The sales force composite method is not free from the limitations too. Since the sales agents are not the experts in forecasting, they cannot employ the sophisticated forecasting techniques properly and neither they have complete data to have a fact-based forecasting.

How can Salesforce be improved?

You can improve efficiency by adopting a few time-saving processes. For example, the use of Apex triggers and workflows can dramatically save time when sending emails, updating fields or checking work. With the right coding or admin skills, you can reduce the time and complexity needed to update and retrieve data.

How effective is Salesforce?

Although Salesforce is known for its extensive range of features , it will only be effective if the users are aware of how to use those. To master Salesforce features, users must conduct introductory training, which should be a detailed explanation of all the features.

When will Salesforce be available in 2021?

June 11, 2021. Salesforce can be highly transformational for any organization as it can successfully change the entire way a company carries its processes. But despite the many benefits of Salesforce and its indisputable leadership in the business sector, some key Salesforce challenges hinder its absolute success.

How long does Salesforce training take?

The training duration for user adoption depends on the number of custom-built features added to the Salesforce instance. A minimum of a couple of weeks of training is needed, which will be a combination of self-learning and instructor-led sessions. But there are chances that even after the training, users might face issues.

Is Salesforce a customizable platform?

We know Salesforce as a powerful customizable platform. But sometimes customizing its features can get too complex, and it can easily go off-track in terms of budget and scope. With ample Salesforce customization capabilities available, companies can sometimes end up going beyond the reasonable limit for customization.

Is Salesforce expensive?

Salesforce can be Expensive and has Implicit Costs. There are times when Salesforce customers complain that the CRM system is becoming heavy on the pocket. For a growing business, the storage capacities provided by Salesforce end up being insufficient, and they have to pay more to extend it.

Can Salesforce be fixed?

Though Salesforce has various issues that should be considered before the acquisition, there’s nothing that can’t be fixed. In fact, with the right help, you don’t even have to face any of these issues.

Is there a free standard support plan for Salesforce?

Companies also face issues with the extra cost of Salesforce support. The basic support provided by the free Standard support plan is limited, due to which companies have to move to the Premier Support plan. What can be a better option here is to hire an experienced Salesforce consulting service to offer long-term support with your CRM system.

What happens when Salesforce isn't managed?

When the Salesforce environment isn’t managed properly, over time the system becomes clogged with inaccurate, non-critical and outdated data. Users are frustrated when they can’t get the reports and analytics they need, or worse, think they have the right data when they don’t.

Why do we need a process in Salesforce?

You need a process to protect your data and reports from the potential chaos that threatens them. And you also need access to someone with expertise in designing useful Salesforce reports and dashboards.

What is Salesforce product?

Salesforce is a massive product . It’s designed to meet the needs of a large variety of companies. It is meant to be customized, not simply activated and rolled out to users.

How long is Salesforce support?

Salesforce.com (SFDC) offers a free support plan with a 2-day response time. The intent of this support is not necessarily to fix the issues users have but instead to help guide them to the right solution.

How many companies use Salesforce?

With its ability to track and illuminate just about every aspect of the customer relationship and sales pipeline, Salesforce has become an indispensable tool for over 150,000 companies around the world.

Does Salesforce give admin access?

Yet many companies do exactly that in Salesforce. They way too freely give administrative access to users who just don’t need it.

Does SFDC offer free training?

Additionally, SFDC offers free online training resources like its Trailhead video library, guided journeys, and a user community.

Testing Salesforce With Selenium

Salesforce applications may have complexities that are not simple to evaluate with Selenium, such as Shadow DOM and pop-up windows. Selenium does not explicitly support such components, thus requiring essential custom coding.

Execution Versus Dynamic Content

Salesforce has dynamic components, similar to modern web apps, which do not have a static ID, name, class (or) CSS attributes. Therefore, the element locator cannot be hard-coded.

Adjusting to Various Versions of Salesforce

There are two basic versions of Salesforce in which businesses operate today: Salesforce Classic and Salesforce Lightning.

Identifying Complicated Web Components for Salesforce

With technology-based solutions, most notably Shadow DOM, Salesforce uses components that are difficult to test.

Adapting to Updates for Salesforce Apps

To ensure that the software works fine, the Salesforce platform is continuously improving and scheduling maintenance periodically. We found two types of maintenance at Salesforce: maintenance of the system and maintenance of releases.