what are the different salesforce products

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• Salesforce Financial Services Cloud. Powered by Einstein artificial intelligence and Lightning, it empowers financial institutions to deliver experiences that are smarter and more connected. ...
• Salesforce Health Cloud. This gives you individual profiles of patients such as demographics, clinical and nonclinical data, communications, membership and claims systems, EHR information, medical devices, and wearables, among others. ...
• Salesforce Government Cloud. Its single, integrated platform speeds up access to information, simplifies workflows, and improves internal and external communication for government agencies to offer better transparency and convenience to ...
• Salesforce Philanthropy Cloud. This global platform connects employees, partners, and customers to charitable causes they care about. ...

What products does Salesforce offer?

What are Salesforce products?

• Salesforce Apps Cloud.
• Sales Cloud.
• Analytics Cloud.
• IoT Cloud.
• Community Cloud.
• Marketing Cloud.
• Salesforce Service Cloud.

Why should we use Salesforce?

Why Visualforce is used in Salesforce ?

• Visualforce is used to create components that can be embedded into dashboards or accesses from their own custom tab.
• We can embed sections with in the detail page.
• Using visualforce we design visualforce page to display the activities for last 10 months and we can embed that section at the top of the contact detail page.

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What companies does Salesforce own?

What Companies Does Salesforce Own?

• Slack. Salesforce shot into the headlines in July 2021 after announcing it would spend $27.7 billion to bring the popular workplace messaging app Slack into its orbit.
• Tableau. Salesforce officially acquired Tableau in August 2019 for $15.7 billion. ...
• Quip. ...
• MuleSoft. ...
• Acumen Solutions. ...
• Vlocity. ...
• Demandware. ...
• ExactTarget. ...
• Buddy Media. ...
• Krux. ...

What is Salesforce, what does Salesforce do?

Salesforce is a company based out of San Francisco, California. They are the leaders in cloud technology and CRM services. In addition, they offer a suite of products for customer relationship management, enterprise resource planning, social media marketing, eCommerce platforms, and more.

How many types of Salesforce are there?

There are four primary Salesforce Editions available: Essentials, Professional, Enterprise, and Unlimited.

What are the different Salesforce modules?

Here's how it performs in each of the six modules:Sales Force Automation.Marketing Automation.Customer Service and Support.Analytics and Reporting.Extended CRM.Product Technology.

What is Salesforce and its types?

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development. Salesforce, inc.

What is Salesforce CRM product called?

Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform.

What are the different parts of Salesforce?

This section takes a more in-depth look at each Salesforce module.Sales Cloud. The Salesforce Sales Cloud is the module for sales teams. ... Service Cloud. Customer service teams use the Salesforce Service Cloud to provide customer support. ... Marketing Cloud. ... Commerce Cloud. ... Analytics Cloud. ... Community Cloud.

Which module of Salesforce is best?

Salesforce Einstein Analytics training is one of the Salesforce modules of best-in-class application tools that place advanced AI technologies at the heart of the Customer Satisfaction Process making Salesforce the smartest CRM in the world. The Salesforce Einstein CRM is now the cleverest CRM in the world.

What is the core Salesforce product?

Salesforce Service Cloud is the world's #1 customer service solution which provides agents the tools to quickly manage customer cases using consoles, communities, knowledge bases, collaboration, social service and multichannel support features.

What is Salesforce tools?

Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.

What is Sfdc in Salesforce?

SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.

Is CPQ part of Salesforce?

What is CPQ Salesforce? CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario.

What is Tableau Salesforce?

Tableau can help you fully leverage your rich customer data by providing analytics for everyone in your organization. Use Tableau to blend Salesforce data from across the Customer 360 platform with your other business data for increased visibility and a deeper understanding of your customers.

Which is best cloud in Salesforce?

When it comes to the customer service application, Salesforce Service Cloud is the best option to choose from. It enables businesses to provide the required support to customers anytime and anywhere.

What are the most important modules in CRM?

What are the most important modules in CRM?Sales data.Reports.Call center.Documentation.Workflow.Sales performance.Chat integration.Role-based views.More items...

What are 6 benefits of Salesforce?

The 6 Greatest Benefits of CRM PlatformsTrustworthy reporting.Dashboards that visually showcase data.Improved messaging with automation.Proactive service.Efficiency enhanced by automation.Simplified collaboration.

Is CPQ part of Salesforce?

What is CPQ Salesforce? CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario.

What is Apex for Salesforce?

Apex enables developers to access the Salesforce platform back-end database and client-server interfaces to create third-party SaaS applications. Apex includes an application programming interface (API) that Salesforce developers can use to access user data on the platform.

What is Salesforce 360?

What is Salesforce Customer 360? Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform.

What is CRM 360?

Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform. With a single view of your customer, your teams can ...

1. Sales Cloud

Sales Cloud, one of the most popular Salesforce products refers to the “sales” module in salesforce.com. It is about identifying, selling, and managing your prospects and customers to reach your sales objectives. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Price books, Quotes, and Campaigns.

2. Service Cloud

Service Cloud is a Salesforce application to support every customer, anytime, anywhere. Salesforce Service Cloud is the world’s #1 customer service solution which provides agents the tools to quickly manage customer cases using consoles, communities, knowledge bases, collaboration, social service and multichannel support features.

3. Marketing Cloud

Salesforce Marketing Cloud was previously known as ExactTarget, which is the digital marketing arm of the Salesforce product family.

4. Community Cloud

Community cloud is a cloud service model that provides a cloud computing solution to a limited number of individuals or organizations that is governed, managed and secured commonly by all the participating organizations or a third party managed service provider.

5. Analytics Cloud

Cloud analytics is a type of cloud service model where data analysis and related services are performed on a public or private cloud. Cloud analytics can refer to any data analytics or business intelligence process that is carried out in collaboration with a cloud service provider.

6. App Cloud

Application Cloud is an application program that functions in the cloud, with some characteristics of a pure desktop app and some characteristics of a pure Web app. A desktop app resides entirely on a single device at the user’s location (it doesn’t necessarily have to be a desktop computer).

7. IoT Cloud

IoT (Internet of Things) is a hot topic among the Salesforce Products today which is going to provide a lot of opportunities with a lot of challenges. IoT is a giant network of connected things. It’s a connection between people-thing, thing-thing, and thing –people.

What are the features of Salesforce?

Some of its top features include contact management, opportunity management, lead management, reports and dashboards, sales forecasting, workflows and approvals, sales collaboration, territory management, and partner management.

How many work sites does Salesforce have?

This eventually landed them the prestige of being the world’s 4th largest software company. Salesforce has 59 work sites scattered around the world.

What is Salesforce CRM?

All Salesforce Products Explained. Salesforce CRM is the primary offering within the Salesforce platform. It does more than just manage contacts; it also tracks all your sales activity in every lead, customer, and opportunity. It has a pay-as-you-go model, which lowers the cost of implementing the system.

What is Salesforce marketing cloud?

Salesforce Marketing Cloud is a cloud marketing automation platform that empowers you to deliver relevant and personalized journeys across different channels and devices. It was developed so that marketers can send the right messages to the right recipient at the right time, throughout all the phases of the customer relationship. Covering each customer interaction and engagement, marketers can guide customers’ one-to-one journey with ease and efficiency.

What is Salesforce Field Service Lightning?

It is designed to connect your workforce with onsite service to improve first-visit resolution and onsite job management. Users can access van inventory, job schedules, and knowledge articles with or without an internet connection. This solution supports any field service role. It has packages for employees (mobile employees and dispatchers) and contractors to match your needs.

What is Salesforce LiveMessage?

Meanwhile, Salesforce LiveMessage is a mobile messaging solution to stay connected with your customers on the go. This offers a more convenient method of providing a solution without getting tied to the web browser. Personalized conversations happen in the messaging app preferred by the customer—SMS or Facebook Messenger.

Is Salesforce agile in 2021?

In 2021, Salesforce is being praised as one of the most agile companies when it came to reacting to the pandemic . The company has applied its core principles into its own practice. Brent Hyder, the company’s Chief People Officer, wrote that the 9-to-5 workday is dead in their office towers.