Slaesforce FAQ

what are the salesforce platforms

by Robb Dickens Published 2 years ago Updated 1 year ago
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Salesforce Platform Services
  • Salesforce Customer 360.
  • Salesforce Digital 360.
  • Salesforce Einstein AI.
  • Salesforce Lightning.
  • Heroku platform.
  • Anypoint Platform.
  • Quip.
  • Pardot.
Jan 13, 2021

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What are the types of Salesforce?

Salesforce tools and services are called “clouds.” Salesforce offers six major types of clouds: Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Experience Cloud, and Analytics Cloud.

What is Salesforce platform as a service?

Definition of PaaS (platform as a service) A platform as a service (PaaS) allows businesses to easily deploy, run, and manage custom cloud applications without the complexity of building and maintaining their own servers and infrastructure.

What are the different Salesforce applications?

Trailblazer.meSalesforce Inbox.Salesforce Anywhere.Field Service Lightning.Tableau CRM.SalesforceA for Admins.Salesforce Authenticator.Marketing Cloud.Social Studio.More items...

What is Salesforce SaaS or PaaS?

Salesforce is the leading SaaS provider with its flagship CRM platform, available exclusively online, as well as its SaaS platforms for marketing, service, and the Internet of Things. All of these platforms can be packaged and sold as traditional software.

Is Salesforce a SaaS Platform?

Salesforce.com is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco. It was founded in March 1999, in part by former Oracle executive Marc Benioff.

How many Salesforce apps are there?

Salesforce AppExchange comprises over 3,000 apps and components to extend the power of Salesforce and functionality and these apps are pre-integrated to work smoothly with Salesforce by providing automatic updates.

What is Sfdc in Salesforce?

SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.

What is Salesforce technology?

Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform.

Frequently Asked Questions

The Salesforce Platform is a single, secure, and scalable platform which Salesforce applications are built on. It enables Salesforce products to be customised to individual business needs and integrated with other systems through apps from the AppExchange.

Frequently Asked Questions

The Salesforce Platform is a single, secure, and scalable platform which Salesforce applications are built on. It enables Salesforce products to be customised to individual business needs and integrated with other systems through apps from the AppExchange.

Frequently Asked Questions

The Salesforce Platform is a single, secure, and scalable platform which Salesforce applications are built on. It enables Salesforce products to be customised to individual business needs and integrated with other systems through apps from the AppExchange.

Start building your own great apps on Salesforce

Sign up for a free trial or learn more about building apps the easy way with Trailhead.

What is Salesforce CRM?

What is Salesforce? Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world’s #1 customer relationship management (CRM) platform.

How to contact Salesforce?

Contact a salesforce.com Support or Sales Representative. Contact us. Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back. Request a call. Contact a salesforce.com Support or Sales Representative. Demo: CRM Introduction. See it in action.

Support and success plans

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Extend your capabilities with add-ons

Manage, assess, and execute your workplace operations and reopening strategy.

Platform Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help.

Innovate Fast

Quickly deliver smart and engaging customer experiences that respond to changing business needs. Leverage AI to build insight-driven apps that are connected to your Salesforce data. Deploy your apps faster with simplified DevOps and open technologies on a fully managed platform .

Scale with confidence

Design digital experiences with built-in security and trust. The Salesforce Platform lets you seamlessly integrate disparate systems and data sources with API-led services and event-based interactions. Then you can automate with AI to boost growth and productivity with intelligent answers, explanations, and recommendations.

Empower Everyone

Empower your teams to create engaging and effective digital experiences with clicks or code using responsive, customizable components and services. Foster collaboration on any device with a unified governance model and tools that work together. And help every team member learn new skills they need to help your business (and their careers) grow.

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform.

Start building your own great apps on Salesforce

Sign up for a free trial or learn more about building apps the easy way with Trailhead.

See how Trailblazers build apps fast on the Salesforce Platform with clicks or code

See how Trailblazers build apps fast on the Salesforce Platform with clicks or code.

Start building your own great apps on Salesforce

Sign up for a guided tour or learn more about building apps the easy way with Trailhead.

What is Salesforce Cloud?

The Salesforce Service Cloud is a CRM that supports a business’s customer support team. It helps customers get in touch with a company via email support, live chat, or phone, and then helps the customer agent find and process a resolution to the customer issue.

What is customer 360?

Customer 360 Audiences, previously called Salesforce DMP, provides one platform to unify all of your customer data. You can create segmented lists of your customers, and easily slice and dice the data further, even if your customer audiences are in the millions.

What is Commerce Cloud?

Commerce Cloud enables retailers to start selling online as quickly as possible. Powered by Salesforce CMS, Commerce Cloud has 100’s of out of the box features that allow B2C & B2B retailers to create amazing online experiences for their shoppers.

What is mobile studio?

This gives you the ability to craft messages that can be delivered via SMS, MMS, and Push messages.

Is Salesforce a CRM?

Salesforce has been building industry-specific solutions for a few years now, including Financial Services Cloud, Health Cloud, and their Public Sector Cloud. Both of these solutions take Salesforce’s core CRM offering and create a specialized product that is more suited to specific industries.

Is tableau native to Salesforce?

Previously called Einstein Analytics, Tableau CRM is native to the Salesforce platform. It allows you to use Salesforce data, as well as data from external sources to embed analytics inside of Salesforce. Users have to have Salesforce licenses in order to access this data.

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