What are two reasons a user cannot be deactivated? Choose 2 options. 1.The user account is frozen. 2.The user is the recipient of Workflow Email Alerts.
- A user that is selected in a custom hierarchy field. ...
- Default workflow user.
- Default Owner of leads or cases.
- Automated case owner.
- Lead creator.
- Customer Portal administrator.
- They are the recipient of a workflow email alert.
What happens when a user is deactivated in Salesforce?
Deactivated users lose access to any records that were manually shared directly with them, or implicitly shared with them as team members. Users higher in the role hierarchy relative to the deactivated users also lose access to those records.
Why can’t I deactivate a user?
But in many cases, you cannot deactivate a user because the user is defined as: Please note that when encountering the error, a link will be provided directly to the location in which the change can be made to remove the designation.
How to delete a user in Salesforce?
In Salesforce, you cannot delete user, but to deactivate user when user left company, or change role that do not need to access Salesforce anymore. By deactivate the user, the license will be released for other user.
What happens to files owned by a deactivated user?
Files owned by a deactivated user aren’t deleted. The deactivated user is the file owner until an admin reassigns the files to an active user. Files shared in a content library can be edited by other library members with author or delete permissions.
What prevents a user from being deactivated in Salesforce?
You're prevented from activating a user if the user is the:default owner of leads.default or automated case owner.default lead creator or owner.default workflow user.recipient of a workflow email alert.a user selected in a custom hierarchy field.a customer portal administrator.
Why we Cannot delete user in Salesforce?
Salesforce lets you deactivate users, but not delete them outright. The reason is because a user can own accounts, leads, and groups, and can be on multiple teams. Removing a user from Salesforce affects many processes in the org. After departure from the org, we don't want the user to retain access to their account.
Can we deactivate the user in Salesforce?
You can deactivate users, but you can't delete them outright. Deleting a user can result in orphaned records and the loss of critical business information. Deactivating a user prevents access but preserves all historical activity and records.
What happens when a user is deactivated in Salesforce?
Deactivated users lose access to shared records immediately. Users higher in the role hierarchy continue to have access until that access is deleted asynchronously. If that visibility is a concern, remove the record access that's granted to the deactivated users before deactivation.
How do I deactivate Salesforce?
0:050:42How to Deactivate a User in Salesforce Lightning #DF17YouTubeStart of suggested clipEnd of suggested clipClick on settings icon. Click on setup click on users select users on this page you can create viewMoreClick on settings icon. Click on setup click on users select users on this page you can create view and manage users click Edit next to the name of the user you want to deactivate.
What is the difference between freeze and deactivate in Salesforce?
"Freezing" only stops the user from being able to login. When you "deactivate," it frees up that salesforce license to be given to another user.
Can you deactivate frozen users Salesforce?
In Salesforce once created a user record it can not be deleted, but we can deactivate or Freeze a user account so a user can no longer log in to Salesforce.
Can you reactivate a Salesforce account?
When your User account has been deactivated you will find that a Salesforce support representative handling your case has redirected you towards the System Administrator for your company. This is done as it is the System Administrators that have the ability to reactivate accounts.