Slaesforce FAQ

what do record types control in salesforce

by Beaulah Barrows Published 3 years ago Updated 2 years ago
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Here is list of some important use case of using record types in salesforce:

  • Displaying different page layouts for one object based on business requirements.
  • Showing different picklist values based on the requirements.
  • Restrict field access on layouts based on record types and page layouts.
  • Restrict creation of certain type of record using profile and record type assignment.

Record Types are used so that you can display different processes, picklist values, and object page layouts to different users in your Salesforce system.

Full Answer

What are record types in Salesforce?

Record types in Salesforce allow you to have different business processes, picklist values, and page layouts to different users based on profile. You might create record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.

How do I create a new record type in Salesforce Lightning?

For example, for creating account record type is lightning From Setup, click Object Manager and select Account. Select Record Types, click New, and fill in the details. Page layouts control the layout and organization of buttons, fields, Visualforce, custom links, and related lists on object record pages.

What are the different types of actions in Salesforce?

Action Types Actions With and Without Chatter Action Layout Editor Action Layout Editor Considerations Actions Best Practices Salesforce Mobile App Action Bar Quick Actions Quick Actions and Record Types How Actions Are Ordered in Lightning Experience Quick Action Considerations Custom Success Messages for Quick Actions Object-Specific Actions

What is the purpose of record types?

Since the whole purpose of record types is to make life easier for users, and improve data quality, I knew this was a place for a quick win that would be highly visible to the users. I took a couple weeks spending time with the team who used that object, and I asked them a lot of questions.

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What do record types control?

Record types determine the business processes, page layouts, and picklist values users have access to. Setting up record types will ensure that when Noah's Consulting Team views customer accounts, they won't also see the partner accounts.

Why we are using record types in Salesforce?

Salesforce Record Types allow us to specify a category of records that display different picklist values and page layouts. Administrators can associate record types with profiles so that different types of users should see different picklist values and page layouts in the record's detail page.

Where are record types used?

When are the Record types used? Record Types are used to assign the different Page layouts to different users based on their profiles. And to enable different sets of Standard/Custom Picklist values for two different users using the same page layout.

What are the different record types in Salesforce?

Let's review these three mechanisms to gain a better understanding of record types in Salesforce.Picklist Values. Picklists are Salesforce data types where you select values from a dropdown list. ... Business Processes. ... Page Layouts.

What is a record type?

A record type is the format for a particular type of change request. It is roughly analogous to a table in a relational database. Each record type defines the data that can be collected for one type of change request.

What is the difference between page layout and record types?

Page layouts and record types are used in conjunction with one another to customize the views of different types of users. While page layouts control what is shown on the page, record types are used to differentiate between different categories of users and segment user groups for object page customization.

What are record types in Salesforce trailhead?

Record types determine the business processes, page layouts, and picklist values that agents use. AW Computing needs two record types, one for each support process you created in the preceding step. Enable both record types for all profiles so that any support agent can create a case for either record type.

How many record types can be created in Salesforce?

200 record typesWe recommend creating no more than 200 record types. While there is no limit, orgs may have difficulty managing their record types if they exceed 200.

What is record type ID in Salesforce?

A Record Type ID is a way to sort and categorize your records in Salesforce. More help on Record Type IDs.

What are the different types of vinyl records?

There are four core types of vinyl records that you're most likely to come across today.12 Inch LP (Long-playing) Albums. ... 7 Inch Singles. ... 12 Inch Singles. ... 10 Inch Records.

When should an org consider using record types?

Record types allow you to associate different business processes and subset of pick list value to different users based on their user profile. They are used to drive which page layouts users see when viewing records, based on their user profile.

Can a record type have multiple page layouts?

Yes, this is standard Salesforce functionality. You will want to create your multiple page layouts and then when you go to create your multiple record types you will be able to assign which record types use which layouts.

What is record type in Salesforce?

Record Types are an extremely powerful function of Salesforce. Here’s a brief look at how to properly use them. When doing an initial walkthrough of the architecture of Salesforce, and the Nonprofit Success Pack (NPSP) in particular, there’s always a bit of trepidation around Record Types.

What is Salesforce Trailhead?

Trailhead is a great teaching tool that defines the Salesforce architecture and gives you hands-on training for how to use it. In particular, there’s a helpful trail on Page Layouts and Record Types that is a great starting point to learn more. You can also check out the Nonprofit Cloud Trail to get more background on the Salesforce CRM as a whole from a nonprofit point of view, or this Salesforce Admin Certification Trailmix to give you a great overview of basic Salesforce functionality.

Creating Record Types in Salesforce

To create new record types in Salesforce, go to Setup, and then from the quick find, go to “ Object Manager ”.

When we use the Record Types in Salesforce?

Before you create the record types, you need to understand about the record types at a high level. From the analysis of common practices, it has been found that the record types are preferably used for creating a different page layout, for different records associated with the same object.

What are the benefits of using record types?

When you use Record Types correctly, you can improve data quality, reduce manual effort, streamline processes, and make things easier for end-users to focus on their real work.

Can you use record type to determine visibility?

You may need to remind your users to filter on Record Type when creating reports. You cannot use Record Type to determine visibility – see the Salesforce idea here. When you assign a Record Type to a Profile, you’re really just giving the potential ability to create that record type.

What are Salesforce Record Types?

Record Types are a way to tailor the user’s experience to and limit their data-driven interactions based on, the “type” of record selected within an Object. By selecting a particular Record Type, the user can be offered a type-specific Page Layout, type-specific picklist values, and/or even a type-specific Business Process.

Record Type-specific Page Layouts

Understanding that only one Page Layout can be assigned per Profile per Object per Record Type, if no additional Record Types were used, regardless of how different records could be, the same user would have to view them in an identical fashion.

Record Type-specific Picklist Values

Similar to how record-specific Page Layouts work, Record Types can drive the picklist values within a field, as well. This is a useful benefit because only one field is needed and can be utilized across any and all Record Types, while still limiting the options for selection within that field based on the record’s Record Type.

Record Type-specific Business Processes

Before we get down to record-type business, let’s define what a “Business Process” is in Salesforce terminology. In Salesforce, a Business Process refers to the different steps or stages various processes follow. These include Sales processes, Lead processes, and Support processes.

When Are Record Types Superfluous?

As we’ve seen here, utilizing Record Types can be an extremely powerful and useful way to get more out of your Salesforce instance, increase user efficiency, masterfully control data and simplify the user experience. But it also isn’t the solution in every situation.

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A Tale of Two Castles

When to Use Record Types

  • Record Types should be used for records that have the same concept, but need to be different in execution. Let’s look at a non-Salesforce example, the category ‘Transportation.’ There are many types of transportation, for this example, let’s say our options are: 1. Cars & Trucks 2. Motorcycles 3. Airplanes 4. Trains 5. Boats The only thing these th...
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Creating Record Types

  • Once you have decided to implement Record Types, it’s time to think about what the differences of each type actually are. You may want to map this out in a format that makes sense to you.
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Record Type Considerations –

  • Bear these in mind before you build, and after you deploy record types. 1. When adding picklist values in the future, you’ll need to remember to also add them to the proper Record Type (and process, if needed – refer back to Step 3). 2. You cannot use Inline Editing on a list view when Record Types are present, unless that list view has a filter displaying only one Record Type. 3. Y…
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Summary

  • This post has been an introduction to Record Types in Salesforce. The most important part of Record Types is deciding when and how to use them; you don’t want to be that person with four Record Types that all have the same picklists and page layouts! You also don’t want to be the person using 10 record types, when really, each should be a different custom object all together…
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