Slaesforce FAQ

what is mulesoft in salesforce

by Darwin Wolf DVM Published 2 years ago Updated 2 years ago
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What you can do with MuleSoft Composer for Salesforce

  • Build integrations easily with clicks, not code — all inside Salesforce
  • Hit the ground running with a library of connectors and templates
  • Preview as you build connections and design with real data
  • Monitor any errors with automatic alerts

MuleSoft can connect any system, application, data, and device to unleash the power of Customer 360. The combined power of MuleSoft, the #1 integration platform, and Salesforce, the #1 CRM, enables customers to accelerate digital transformation.May 6, 2020

Full Answer

What is Salesforce, what does Salesforce do?

Salesforce is a company based out of San Francisco, California. They are the leaders in cloud technology and CRM services. In addition, they offer a suite of products for customer relationship management, enterprise resource planning, social media marketing, eCommerce platforms, and more.

What is MuleSoft and how does it work?

  • Modern APIs adhere to standards (typically HTTP and REST), that are developer-friendly, easily accessible and understood broadly
  • They are treated more like products than code. ...
  • Because they are much more standardized, they have a much stronger discipline for security and governance, as well as monitored and managed for performance and scale

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Why to use MuleSoft?

So, why use MuleSoft?

  1. Fast-tracked delivery of results. MuleSoft is not only easy to implement and utilize but also delivers fast. ...
  2. Airtight security. The AnyPoint platform which as mentioned is what makes MuleSoft run seamlessly has security and governance in all levels of an APIs’ lifecycle.
  3. Tough as nails operations. ...
  4. Adaptive environment. ...
  5. Customer-oriented platform. ...

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How much does MuleSoft cost?

Thereof, how much does MuleSoft cost? Standard plans range from $100 to $1,250 per month depending on scale, with discounts for paying annually. Similarly, is Mule ESB free? MuleSoft Products and Licensing. Some of these commercial products are free for use in development and pre-production.

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What is MuleSoft used for in Salesforce?

MuleSoft unifies data to deliver a single view of the customer, automates business processes, and builds connected experiences. By using a modern API-led approach, each integration becomes a reusable building block.

Is MuleSoft the same as Salesforce?

SAN FRANCISCO, May 2, 2018 — Salesforce (NYSE: CRM), the global leader in CRM, today announced it has completed its acquisition of MuleSoft, the provider of one of the world's leading platforms for building application networks.

How does MuleSoft connect to Salesforce?

Drag the Salesforce connector from the Mule Palette. Add a connector configuration and select Salesforce: Basic Authentication. Provide your username, password, and security token. Click on Validate Configuration and check whether the test connection is successful.

What is MuleSoft Salesforce integration?

Salesforce integration use cases are growing every day. MuleSoft helps you unleash the power of Salesforce's Customer 360 by unlocking, unifying, and securing data from any system — whether it's in Salesforce or any other system — to deliver truly connected experiences.

Why is IT called MuleSoft?

According to the company's website, the name MuleSoft derives from the platform's ability to eliminate integration "donkey work." Additionally, because mules are a hybrid combination of donkeys and horses, the company chose the name to reflect its platform's hybrid capabilities.

Is MuleSoft an API?

Within the API management space, MuleSoft's Anypoint Platform has been recognized as a leader, appearing in Gartner's Magic Quadrant for Full Life Cycle API Management.

What are the benefits of MuleSoft?

MuleSoft Anypoint Platform capabilities are unsurpassable. Your opportunities are endless.Connect to core systems faster.Reduce the risk and cost of security breaches.Increase customer engagement.Improve agility.Future-proof your organization.Transition to the cloud at tremendous speed.Get to market faster.More items...

Which is better MuleSoft or Salesforce?

Employee Ratings. Salesforce scored higher in 3 areas: Work-life balance, CEO Approval and Positive Business Outlook. MuleSoft scored higher in 5 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Senior Management and Culture & Values. Both tied in 1 area: % Recommend to a friend.

What makes MuleSoft different?

MuleSoft uses APIs to connect and expose assets, creating a better user experience and replacing traditional methods of integrating applications with custom code. This saves time during development and increases ease of use in production environments.

Is MuleSoft a programming language?

Mule is a lightweight enterprise service bus (ESB) and integration framework provided by MuleSoft....Mule (software)Original author(s)Ross MasonRepositorygithub.com/mulesoft/muleWritten inJavaOperating systemCross-platform (JVM)TypeEnterprise Service Bus6 more rows

Is MuleSoft easy to learn?

MuleSoft certification is not very difficult as long as you know your basics.

How does MuleSoft fetch data from Salesforce?

Set Up and Run the ExampleOpen the Example project in Anypoint Studio from Anypoint Exchange.In your application in Studio, click the Global Elements tab. ... Go to Global Elements and open Salesforce Connector element. ... Run the application.Click Submit button.You will see the retrieved data structure.More items...•

What is MuleSoft?

MuleSoft makes it easy to unify data to deliver a single view of the customer, automate business processes, and build connected experiences. By using a modern API-led approach, each integration becomes a reusable building block. This process that optimises a reusable process enables organisations to accelerate IT delivery, increase organisational agility, and deliver innovation at scale.

Why did MuleSoft adopt MuleSoft?

Instead, the company decided to adopt MuleSoft to enable the connectivity between these tools. Using MuleSoft’s API-led approach, the company started by building a “Customer API.” That API takes only the information needed from the relevant systems, combines it and exposes it in a simple and accessible format. That means:

How to integrate Salesforce with SAP?

To make this happen the company needed to connect multiple tools to its ecommerce platform, such as Salesforce Commerce Cloud, SAP, and NetSuite. Using a custom code path, they would need to: 1 Spend IT time, effort, and resources to build three separate integrations while also including security considerations. 2 Hire an employee who understood the thousands of fields in their ERP, the various systems required for their new ecommerce platform, and was able to build each integration. 3 Create additional integrations if they ever change any of the systems they use.

How many applications are there in the enterprise?

Over the last 30 years, enterprise technology has exploded. Today, the average enterprise has 900 applications and only 29% of those are connected to each other. This creates a burden on IT teams, who are tasked with implementing, maintaining, and governing an increasing number of applications and systems.

What is MuleSoft?

MuleSoft makes it easy to unify data to deliver a single view of the customer, automate business processes, and build connected experiences. By using a modern API-led approach, each integration becomes a reusable building block. This process that optimises a reusable process enables organisations to accelerate IT delivery, increase organisational agility, and deliver innovation at scale.

How does MuleSoft work?

Instead, the company decided to adopt MuleSoft to enable the connectivity between these tools. Using MuleSoft’s API-led approach, the company started by building a “Customer API.” That API takes only the information needed from the relevant systems, combines it, and exposes it in a simple and accessible format. That means: 1 Detailed knowledge of the systems isn’t necessary to get the data out — so anyone with the right credentials has access to the right information. 2 Source and destination systems are swapped in and out easily. For example, if they switch ERPs, they just need to update the API rather than every integration point. 3 Security is centrally controlled at the user-level. 4 The Customer API is available for others to use in systems other than Salesforce, and available much quicker than building more integrations.

What is Salesforce integration?

Salesforce integration is the process of connecting Salesforce CRM and Cloud instances to each other or to other enterprise systems, such as ERP or SaaS applications. With API-led integration, Salesforce data can fuel analytics, provide customers with better services, reduce inefficiencies, and provide insights for decision making.

What is Salesforce CTI?

Salesforce CTI enables automated transcriptions of phone calls, call routing, and pop-ups for service and sales agents. Learn how to connect your telephone and computer systems to your Salesforce instances:

Does Salesforce work with Outlook?

With Salesforce for Outlook integration, employees have greater access to the customer data they need. Learn how to integrate Salesforce for Outlook:

Is Salesforce essential for employees?

It's essential for employees to have access to ERP product data and Salesforce customer data. Learn how to integrate Salesforce and Oracle ERP

What is MuleSoft?

MuleSoft unifies data to deliver a single view of the customer, automates business processes, and builds connected experiences. By using a modern API-led approach, each integration becomes a reusable building block. Reusable processes enable organizations to accelerate IT delivery, increase organizational agility, and deliver innovation at scale.

What can MuleSoft do for your organization?

What can MuleSoft do for your organization? Deliver a single view of the customer and automate business processes through unified data.

Why did MuleSoft use API?

Using MuleSoft's API-led approach, the company built a 'Customer API' to take only the information needed from the relevant systems, combine it, and expose it in a simple and accessible format. How did this benefit the consumer goods provider?:

How many applications are there in the enterprise?

Over the last 30 years, enterprise technology has exploded. The average enterprise now has 900 applications - and only 29% of those are connected to each other. This creates a burden on IT teams tasked to implement, maintain, and govern an increasing number of applications and systems.

Can you use Salesforce and MuleSoft together?

Whether you're using the full suite of Customer 360 or individual Salesforce tools, MuleSoft and Salesforce together unlock data across systems, develop scalable integration frameworks, and create differentiated, connected experiences fast.Across integration patterns, Salesforce products, and third-party systems, the integration possibilities are endless. Use Salesforce and MuleSoft together to solve business problems like:

What is the difference between MuleSoft and Salesforce?

During the real-time data retrieval, Salesforce enforces validation rules for the incoming data , whereas MuleSoft applies the necessary transformation , such as field mappings and field conversions, to those data sets. With Salesforce prepping the data beforehand and MuleSoft as the middleware for data translation, they prevent different data interpretations and ensure data transformation is consistent.

What is the best combination of MuleSoft and Salesforce?

Without doubt, when MuleSoft acts as the data link, Salesforce can end data siloing in disparate systems and prioritize the ultimate customer experience value proposition – integrations. Essentially, MuleSoft and Salesforce are the best combination when dealing with complex integrations and helping organizations to build an integrated approach that is scalable and reliable.

What is MuleSoft integration?

Integration, a subject not widely understood, has become the present and future of digital transformation and MuleSoft serves as a catalyst to communicate between applications and services via integration. It offers multiple components and a centralized platform to ensure connectivity and data simplification throughout the business.

Why is Salesforce important?

So, why Salesforce? Salesforce is the key to handling swathes of customer information with a few clicks. It offers effective tools for data visualization and analysis, in which it can help organizations make decisions and leverage business growth.

Does Salesforce have real time data?

They are presented in either report charts and/or dashboards. The bottom line is that Salesforce is able to view data in real-time and produces real results. It provides a better picture of the organization overall as the insights, causes, and trends are explicitly displayed.

Does Salesforce have a dashboard?

Instead of using the traditional Excel reports that are limited and require manual modifications, Salesforce can produce visualizations based on measurable criteria such as payments by month or sales by period. These visualizations are real-time, customizable and interactive for users. They are presented in either report charts and/or dashboards.

How to add MuleSoft to Salesforce?

MuleSoft can be added to your Salesforce org by adding a Connected App in the App Manager settings. The best way to allow MuleSoft to have access to your Salesforce org is by creating an integration user. When the user is set up, save the username, password, and security token that is sent to the related email.

How does Salesforce communicate with MuleSoft?

Salesforce can communicate changes to the data to MuleSoft in a few different ways. The most common and simple way being via Platform Events and Process Builders. A Platform Event can be created in Salesforce and triggered to send a message to MuleSoft via a Process Builder.

What is MuleSoft architecture?

MuleSoft architecture is unique from other integration platforms because it is an Enterprise Service Bus architecture model. This means that MuleSoft is the translator between many different systems. You can create APIs unique to your systems that only change when that system changes. An API, or Application Programming Interface, ...

What is API in MuleSoft?

An API, or Application Programming Interface, is the connection between systems to allow for the flow of data. An API receives requests and sends messages or data. Then, these system APIs speak to each other through MuleSoft processing APIs. As you can see in the diagram below, systems do not connect directly to each other.

What is the system layer in Salesforce?

As you can see, the system layer represents the two systems that need to be integrated. These system API’s do not contain any of the business logic to “translate” Salesforce to the ERP system. The process layer APIs contain the business logic for Products, Orders, and Customers so that this data can be translated from one system to another. The top layer, Experience APIs, create what the end users interact with. These APIs generally contain schedules for when the other API’s should run in order for the data to move from system to system.

What is an Apex class in MuleSoft?

An APEX Class is created in the Developer console and is written to receive the request from Salesforce regarding the change in data, then that message is sent to a listener in MuleSoft, similar to the way the first option with Platform Events works .

Can you integrate Salesforce with MuleSoft?

The combination of Salesforce integration tools and MuleSoft can create the integrated experience you’ve been looking for in your Salesforce org. It can be difficult to fully transition from legacy systems to Salesforce however, with MuleSoft you can implement Salesforce at your own pace. This will allow you to slowly retire your legacy system operations while keeping your data up to date in real time and creating a future-proof implementation. MuleSoft can be updated in an extremely agile manner, keeping your systems up-to-date, and avoiding technical debt build up.

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