Slaesforce FAQ

what is partner portal in salesforce

by Mr. Cullen Harvey Published 3 years ago Updated 2 years ago
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Partner Portal:-A partner portal allows partner users to log in to Salesforce through a separate website than your non-partner users. Partner users can only see the data that you have made available to them. Furthermore, partner users can only manipulate data if you give them the appropriate user permissions.Jul 3, 2012

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How to find top Salesforce partners?

You can find Salesforce certified consultants that specialize in serving the higher education community. Check out tools to help you find and work with a partner in your implementation of Salesforce. If you need some help choosing a consultant, review our “ How to Choose a Salesforce Consulting Partner ” blog.

How do I become a Salesforce partner?

Registration costs $6000 (yes, thousand) and you only get 2 attempts to pass

  • Administrator – there are 2 exams, Administrator and Advanced Administrator. ...
  • Implementation Experts – there are 2 exams, Sales Cloud and Service Cloud, and both are highly coveted among the SI Partners and within the Salesforce.com Partner channel though, among the ...
  • Developers – there are 2 exams, Developer and Advanced Developer. ...

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How to become a Salesforce partner?

PMC Includes:

  • Marketing How-to’s: Best practices to plan and execute a variety of marketing campaigns and events
  • Ready-made email campaigns: Generate new leads with emails and matching landing pages.
  • Industry & product content: Incorporate into your existing marketing and go-to-market activities

What are the available portals in Salesforce?

  • Determine which pages and fields customers see with page layouts and field-level security
  • Manage customers with profiles, roles, and sharing rules
  • Provide and organize documents via Salesforce CRM Content or the Documents tab
  • Create a knowledge base for your customers using Salesforce Knowledge

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What is partner portal?

What Is a Partner Portal? A partner portal is a web-based site that's a one-stop shop for firms doing business with each other — connecting existing partners is the key. The portal should have the tools that partners need to build revenue, create marketing programs, and educate their teams.

What is the difference between customer portal and partner portal?

Partner / Customer Portal Partner portal is for your, well, Partners, who need to work with Leads, Contacts, Opportunities, etc. Customer Portal is more focused on support needs, so your customers can interact with cases. Partner licenses, having more access to the core CRM features, were significantly more expensive.

How do I create a partner portal in Salesforce?

Enable Partner Accounts and Create Partner UsersFrom the App Launcher, select Accounts.Select the All Accounts list view.Click Edge Communications.Click the dropdown menu to see all the quick actions available for the page.Click Enable as Partner.In the confirmation dialog, select Enable As Partner.

What are the portals in Salesforce?

Portals overview in Salesforce :- There are 3 types of Salesforce.com Portals.Self-Service portal.Partner Portal.Customer Portal.

What is partner user in Salesforce?

Partner users are Salesforce users with access to CRM objects, such as opportunities, leads, and campaigns. Partner users can access and modify the Salesforce data you share with them by logging in to a site. They can be added to account or opportunity teams.

How do I log into my partner portal in Salesforce?

Sign UpGo to partners.salesforce.com.Click Join Now, then Join the Partner Community.Click Log In with Salesforce and use your org credentials.Complete the Signup Wizard as a new or existing consulting partner. If you're a new partner, read and accept the Partner Master Agreement.

What is a partner account?

An account at a brokerage held by two or more people in which each person is equally liable. The account holders may or may not have a written agreement on the rights and obligations each one has in the partnership account.

What is the difference between portal and community in Salesforce?

Whereas portals essentially gave external users (partners, customers, etc.) the ability to access Salesforce, Communities is aimed at connecting the right people (whether internal users, partners, or customers) together within Salesforce.

What is the partner object in Salesforce?

The partner object works with either the account or the opportunity but doesn't not cross between both... meaning.. You can have partners tied to each account. This means they partnered with the account is some way.

What is the difference between customer community and partner community?

Customer Community – allow your customers (B2B and B2C) engage with both your organisation and other customers via an online portal. Partner Community – give your resellers, distributors, brokers limited access to your Salesforce to pass you leads and work on deals with your sales team.

Who are Salesforce portal users?

It allows contacts to log in to your Customer Portal to manage customer support. You can associate users who have a Customer Portal Manager Standard license with the Customer Portal User profile or a profile cloned and customized from the Customer Portal User profile.

What is a portal user?

Portal User means each unique profile for a Person who at any time has used the Services (which profile may be derived from information or a combination of information that may include, but is not limited to, screen name, device identifier and/or MSISDN).

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What is a partner user in Salesforce?

Partner users are Salesforce users with limited capabilities. They are external to your organization but sell your products or servicesthrough indirect sales channels. They are associated with a particular partner account, have limited access to your organization's data,and log in via a partner portal.

What are the permissions for a partner portal?

The permissions you assign to partner portal users define what functions they can perform within your organization's partner portal,such as whether users can view, create, or edit cases and custom object records. When you enable a partner portal, the Partner Userprofile is automatically created for your organization. The Partner User profile cannot be modified.

What is a partner super user?

Partner super users have access to data owned by all partner users and partner super users in the same role and those below themin the portal account hierarchy, even if the organization-wide default setting is Private. Partner super user access applies to cases,leads, custom objects, and opportunities only.

What happens when you delete a portal role?

When you create a partner portal role, the hierarchy of the new portal role is automatically determined and created bottom-up.

What is a channel manager in Salesforce?

Channelmanagers are associated with partner accounts by account ownership. A channel manager whoowns a partner account can access all the information and manage all the activities of the partneraccount, including that of any partner user associated with the partner account. This allows thechannel manager to easily keep up-to-date on partner activities.

How does partner relationship management work?

Partner relationship management allows companies to maximize the return on their channelinvestments and increase channel revenues by managing, tracking, and forecasting channel businessalongside their direct sales business. It also helps partners sell more effectively, close more business,and achieve greater profits.

Why is tracking partner activity important?

Tracking partner activity is important to ensure that your leads and opportunities are being managedeffectively. Using the Partner Account field on leads and opportunities, you can create customreports and list views that help you track the work partner users are doing.

What is a partner user in Salesforce?

Partner users are Salesforce users with access to CRM objects, such as opportunities, leads, and campaigns. Partner users can access and modify the Salesforce data you share with them by logging in to a portal. Let’s create some partner users.

What is Ursa Major's first step in expanding its business with partner resellers?

Ursa Major’s first step in expanding its business with partner resellers is sharing pertinent CRM data with partners. Maria, the Ursa Major system administrator, wants to create a partner portal using Experience Cloud to make data sharing a breeze.

Get your partners up to speed faster

Save time and money by automating your onboarding process. Eliminate repetitive administrative tasks throughout the onboarding process. Grow your partner community with a simplified recruiting process that makes training fun.

Save time recruiting partners

Promote your channel programs using branded recruitment sites with web-to-lead forms that capture prospective partners. Streamline recruitment by automating approvals and partner account provisioning.

Simplify partner onboarding

Guide partners through onboarding by creating role-specific tasks and timelines for each partner program and level. Track progress and recommend next steps with a Lightning Component.

Create successful partnerships

Optimize partner performance by customizing channel programs, co-creating account plans, and tracking KPIs with partner scorecards.

Make training fun

Make certification easy using a learning management system (LMS) to create, assign, and track learning activities. Then ensure every user stays current with your products by tracking training progress.

Amplify the impact of your marketing

Easily build demand by marketing to and through your channel. Turn partners into world class marketers by extending pre-built journeys, delivering marketing funds, and creating co-branded collateral.

Drive more partner engagement

Win mindshare by creating personalized, cross-channel experiences for every step of the partner lifecycle. Trigger pre-determined actions based on real-time events like logins, training progress, or lead acceptance.

What is the limitation of Salesforce customer portal?

The primary limitation of a customer portal is that the portal user can only view their own account information. Partner Portal:-A partner portal allows partner users to log in to Salesforce through a separate website than your non-partner users. Partner users can only see the data that you have made available to them.

Can a partner manipulate data?

Furthermore, partner users can only manipulate data if you give them the appropriate user permissions. Use Of Partner Portal:-The Partner Portal is used to allow access to external organizations to your salesforce.com database, typically for leads and opportunities.

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