What are the advantages of using Salesforce?
What Are the Benefits of Salesforce?
- Customer information. One of the biggest advantages of using Salesforce is the information it retrieves — both the quality and the quantity.
- Account planning. With all of the customer information you need right at your fingertips, you — and all of the reps at your company — can make plans for ...
- Time management. ...
- Team collaboration. ...
- Accessibility. ...
How to share Panopto videos in Salesforce Chatter?
- A Groups dashboard for easily accessing and managing group permissions
- Batch import and creation of new groups
- Batch sharing of videos and folders
- Automatic permissions inheritance for new folders
- An intuitive new sharing interface for controlling access to videos
- Unlisted videos, which are hidden videos accessible only by direct URL
What is standard controller in Salesforce?
Standard Controllers. A standard controller consists of the same functionality and logic that is used for a standard Salesforce page. Building a Custom List Controller in Salesforce. Extension controller is also used to leverage the functionality of another controller using our own custom logic.
What are actions in Salesforce?
You’ll find your standard and custom actions in Salesforce on:
- The record highlights panel
- Activity component
- Chatter component
Salesforce Chatter Features
Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more.
What is a Chatter Feed?
A Chatter Feed is a list of published posts. Chatter Feeds can be accessed from either:
Chatter Groups
Chatter Groups allow particular sets of users to collaborate on Salesforce. Groups have three visibility settings:
Chatter Email Digest
When you join a Chatter Group or decide to “Follow” a colleague, you will receive email notifications on their Chatter activity.
Chatter Feed Tracking
Chatter Feed Tracking on a record will display polls, posts, comments, and record updates. For record updates to appear, feed tracking must be enabled.
Attach Files
When a file is attached to a record, it is also added to the Notes and Attachment related list and stored in Files.
Salesforce Topics
You can create and add topics in Salesforce to Chatter posts or records; topics are added by including a Chatter post hashtag.
Why is chatter important in an organization?
By using Chatter in organization, user’s in organization can be able to get real time information about the work status. It is a powerful tool which helps organization to empower organization with tools to communicate easily and effectively with right information at right time.
Can you use Salesforce chatter on mobile?
Salesforce Chatter can also be accessed from mobile devices with an application called Salesforce Chatter mobile. Salesforce Chatter mobile is the world’s first application that used to stay up to date with records, files conversations, dashboards and so on in Salesforce.
Drive productivity
Connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Accelerate innovation
Provide a forum for anyone to share insights or propose new ideas. Connect product teams with direct feedback from customers on programs, products, and campaigns. Create and share polls instantly to gauge new ideas.
Share knowledge
Share knowledge, files, and data. Connect with experts from across your organization regardless of their role or location.
Take action anywhere
Track your team and critical projects in the mobile feed. Close cases, update opportunities, and find the latest presentations. Act on critical updates wherever you are to make the most of every moment.
Get more out of Chatter with Experience Cloud
Experience Cloud transforms business with next-gen communities and portals to connect customers, partners, and employees with information and experts.
1. Chatter is a far more collaborative way of working
Like many organisations, if someone in The Gary Smith Partnership was trying to solve a problem or get feedback on a presentation they’d send out a global email. Some people replied to everyone, some just to the sender. Either way the email thread quickly became jumbled.
2. Chatter will give you input from expected quarters
A prospect I was working with recently asked me how they could support a fairly complex requirement using Salesforce.com. I wasn’t sure of the right technical solution so I asked my colleagues for help.
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