What is Salesforce?
What is Salesforce? - What does Salesforce do? - Salesforce.com What is Salesforce? Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
What is Salesforce Salesforce Lightning?
Salesforce provides a series of asynchronous processing methods for Apex to allow developers to produce longer-running and more complex Apex code. In 2014, Salesforce made public the front end of its platform, called Lightning. This component-based framework is what the Salesforce mobile app is built on.
How can I get more information about Salesforce?
Get an overview of what Salesforce can do for your business in our product demos. Try Salesforce free for 30 days — no credit card required, no software to install. Want to learn more about Salesforce? Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back.
How can I try Salesforce for free?
Try Salesforce free for 30 days — no credit card required, no software to install. Want to learn more about Salesforce? Call us at 1-800-667-6389, click on chat in the lower right, or let us call you back.
What is the meaning of SFDC?
SFDC:- SFDC stands for Salesforce.com. It is a distributed computing and social venture software-as-a-service (SaaS) supplier situated in San Francisco. It was established in March 1999, to a limited extent by previous Oracle executive Marc Benioff. is the most popular cloud-based CRM today.
What can Insightly do?
With Insightly CRM, you can tailor the standard sales processes of contact, lead and opportunity management using custom fields and dynamic page layouts. Or, create entirely new ones using custom objects, custom apps, calculated fields and lambda functions. No job is too small, or process too complicated.
What is Salesforce in Cognizant?
Cognizant is an end-to-end provider of Salesforce services, including design, consulting, implementation and support. Our partnership brings you strong cross-industry knowledge from a global perspective and drives your next-gen business disruptions through next-gen AI technologies and CX transformations.
What is SFDC SFCC?
Salesforce Commerce Cloud, formerly called Demandware, is a cloud-based service for unifying the way businesses engage with customers over any channel or device.
What is Insightly and how does it work?
Insightly tracks the most relevant lead information, including a rich activity timeline of marketing campaign source, emails, phone calls, meetings, and tasks. Automatically route leads to the right person, in real time, so sales reps follow up on leads while they're still hot.
Is Insightly CRM cloud based?
Insightly is a cloud based CRM for small and medium businesses. We designed Insightly as a simple to use, yet a powerful CRM system for small businesses.
How is Salesforce in TCS?
TCS offers a full, consulting-led suite of services related to the Salesforce platform. These range from business advisory services such as customer experience strategy and roadmaps, cloud strategy to implementation services, technology advisory services, managed services, platform optimization, and support.
What is Salesforce Developer salary in Cognizant?
Average Cognizant Salesforce Developer salary in India is ₹ 5.9 Lakhs per year for employees with less than 1 year of experience to 5 years. Salesforce Developer salary at Cognizant ranges between ₹ 4 Lakhs to ₹ 9.9 Lakhs per year.
Is Wipro using Salesforce?
Wipro's Banking, Financial, and Insurance Salesforce practice provides real-time transactions with results, data security, and improves the customer experience.
What is the difference between Sfdc and SFCC?
Salesforce Core is more or less their CRM system whereas Salesforce Commerce Cloud is their B2C ecommerce platform (formerly known as Demandware) Techstack for SFCC is Javascript. SFCC brings standard ecommerce functionality in it's core like search, displaying products, shopping cart and checkout (etc...).
What is difference between Salesforce Com and force com?
They're effectively the same thing, but Salesforce.com is generally used to refer to the CRM functionality (the sales, service and marketing applications) and Force.com is generally used to refer to the underlying platform (the database, code, and UI on which all the apps are built).
What is the difference between sales cloud and commerce cloud?
Sales Cloud – Application to view, track and report on sales processes. Service Cloud – Communication and customer experience based application to aid customer's buying journeys. Commerce Cloud – based on buying experiences across all channels for B2B and B2C companies.
What are the tabs in Salesforce?
Salesforce users can configure their CRM application. In the system, there are tabs such as "Contacts," "Reports," and "Accounts." Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.
Why did Salesforce reject donations?
The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that "When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop" in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company's employees "don't work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don't have an agreement with ICE. I'm Proud of the Men & Women who protect & serve our country every day & I'm Proud of our Ohana ."
How much revenue does Salesforce have in 2019?
For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.
When did Salesforce buy Slack?
On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.
What is Lightning Platform?
Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com's infrastructure.
Is Salesforce a tax avoidance company?
Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who "paid an effective federal tax rate of 0% or less" in 2018, as a result of the Tax Cuts and Jobs Act of 2017.
Does Salesforce use Solaris?
The company uses the Momentum platform from Message Systems to allow its customers to send large amounts of email.
We bring companies and customers together
Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps.
Our technology helps people create better jobs, lives, companies, and communities
Our technology helps people create better jobs, lives, companies, and communities.
See it in action
Get an overview of what Salesforce can do for your business in our product demos.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works
Maybe you’ve heard CEO Marc Benioff speak on CNBC or CNN. You may also recognize our cloud logo, friendly characters, or our very tall headquarters in San Francisco. But, because our work in the world is so varied, we often field the question: What does Salesforce actually do?
What does Salesforce do?
Many companies come to us frustrated or overwhelmed by their customer data because it’s not sharable, readable, and it does not tell the story of who their customer is or what they want. For example, sales doesn’t share knowledge or data well with marketing; marketing has no knowledge of when a customer has contacted customer service.
See what Salesforce Customer 360 can do for you
This three-minute video explains how Salesforce technology brings customers, partners, and your brand together across teams – anywhere.
What is Salesforce used for?
Another thing about our CRM platform: It’s software, not hardware, and it lives in the cloud. This means your marketing, sales, commerce, service, and IT teams can be connected on our platform no matter where they’re physically located in the world.
How does Salesforce work?
Customer 360 offers apps that unite every team — marketing, sales, commerce, service, and IT — around a single, shared view of customer data on an integrated platform. Employees can access the information they need to do their best work. And they can collaborate and align with colleagues much more easily.
How can Salesforce be used for marketing?
We can help your team tailor marketing messages to the right person at the right time on the right channel. We can also help you improve lead generation, customer acquisition, and upselling and cross-selling opportunities.
How do you use Salesforce for sales?
Your sales team can spend less time on data entry and more time connecting with customers. Our tools can also help your sales reps and support team develop and implement a precise, repeatable sales process.
What is Salesforce? What is its purpose?
Salesforce has defined the ideal way as how to connect with customers. Building meaningful and lasting bond with the customers, identifying their needs, address problems faster and deploy apps that are customer focused is all possible through Salesforce.
What is Salesforce marketing cloud?
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. ExactTarget was renamed to Salesforce Marketing Cloud in 2014 after the acquisition by Salesforce.
What is SFDC in Salesforce?
What is SFDC? The full form of SFDC is Salesforce Dot Com, or you can say Salesforce.com. Salesforce.com, Inc. is an American cloud-based software company established by Marc Benioff headquartered in San Francisco, California. Its major revenue comes from its CRM (Customer relationship Management) )service.
What can Visualforce pages do?
Creators can use Visualforce pages to override standard gets, revoke tab audit pages, describe custom tabs, embed parts in detail page designs, make dashboard portions, re-try sidebars in the Salesforce support, and incorporate menu things.
What is sales cloud?
Sales Cloud is the most popular salesforce cloud product. Sales Cloud puts all your customer information in one place, gives you insight into your customers, and even gives you intelligent alerts about the best leads. You can see real-time reports of how the business is doing, and the intuitive workspace helps you be productive.
What is Salesforce Einstein?
Salesforce Einstein is a set of best-in-class platform services that bring advanced AI capabilities into the core of the Customer Success Platform, making Salesforce the world’s smartest CRM.
What is service cloud?
Service Cloud is a customer service and support application. It helps keep your customers happy and your support team sane, whether your customers reach out to you by email, phone, social media, online communities, or real-time Web chat.
Overview
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development.
History
The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Initial funding for the company came from Larry Ellison and Halsey Minor.
In 2003, Salesforce held its first annual Dreamforce conference in San Francisco. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbol CRM and raised US$110 million. …
Services
Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Operations
Salesforce is headquartered in San Francisco in the Salesforce Tower. Salesforce has international offices in Hong Kong, Israel, and Sydney.
Standard & Poor's added Salesforce to the S&P 500 Index in September 2008.
According to Marc Benioff, Salesforce corporate culture is based on the concept of Ohana.
In 2021, Cynthia Perry, a design research senior manager, resigned over discrimination in the w…
Acquisitions
Salesforce has acquired many companies throughout its history.
In 2006, Salesforce acquired Sendia, a mobile web service firm, for $15 million and Kieden, an online advertising company. In 2007, Koral, a content management service, was acquired. In 2008, Salesforce acquired Instranet for $31.5 million. In 2010, Salesforce acquired multiple companies, including Jigsaw, a cloud-based data service provider, for $142 million, Heroku, a R…
Criticisms
In November 2007 a phishing attack compromised contact information on a number of Salesforce customers. Some customers then received phishing emails that appeared to be invoices from Salesforce. Salesforce has stated that "a phisher tricked someone into disclosing a password, but this intrusion did not stem from a security flaw in [the salesforce.com] application or database."
In 2017 at DEF CON, two security engineers were let go after giving a presentation on an internal project called M…
Salesforce Ventures
In 2009, Salesforce began investing in startups. These investments became Salesforce Ventures, headed by John Somorjai In September 2014, SFV set up Salesforce1 Fund, aimed at start-ups creating applications primarily for mobile phones. In December 2018, Salesforce Ventures announced the launch of the Japan Trailblazer Fund, focused on Japanese startups.
In August 2018, Salesforce Ventures reported investments totaling over $1 billion in 275 companies, including Cl…
See also
• Salesforce Tower
• Salesforce Tower Indianapolis
• Salesforce Marketing Cloud
• SalesforceIQ