Slaesforce FAQ

what is salesforce event monitoring

by Lauren Bradtke Published 2 years ago Updated 2 years ago
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Event Monitoring provides tracking for many types of events, including:

  • Logins
  • Logouts
  • URI (web clicks in Salesforce Classic)
  • Lightning (web clicks, performance, and errors in Lightning Experience and the Salesforce mobile app)
  • Visualforce page loads
  • Application programming interface (API) calls
  • Apex executions
  • Report exports

Event Monitoring is one of many tools that Salesforce provides to help keep your data secure. It lets you see the granular details of user activity in your organization. We refer to these user activities as events.

Full Answer

How do I log into Salesforce?

How do I access Salesforce for the first time?

  • Check your email for your login information.
  • Click the link provided in the email. The link logs you in to the site automatically.
  • The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

Is Salesforce just a CRM tool?

Salesforce CRM is a cloud-based CRM software solution that provides typical CRM features as well as enterprise solutions that are focused on customer service and automation.

What are trigger events in Salesforce?

Use platform events in the following cases:

  • To send and receive custom event data with a predefined schema
  • To publish or subscribe to events in Apex
  • For the flexibility of publishing and processing events on and off the Salesforce platform

What is the best reporting tool for Salesforce?

Some of the top Salesforce reporting tools available today, including:

  • Tableau
  • Klipfolio
  • G-Connector
  • Conga Courier
  • Smartsheet
  • Zoho Reports
  • InsightSquared

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What is an event monitoring?

Event monitoring in IT is the process of collecting, analyzing, and signaling event occurrences to operating system processes, active database rules, and human operators. These event occurrences may stem from software or hardware like operating systems, database management systems, application software, and processors.

What is Salesforce monitoring?

Real-Time Event Monitoring helps you monitor and detect standard events in Salesforce in near real-time. You can store the event data for auditing or reporting purposes. You can create transaction security policies using Condition Builder—a point-and-click tool—or Apex code. Monitor Training History.

Where is event monitoring in Salesforce?

Activate Event Monitoring Contact your Salesforce sales representative or Account Executive to purchase the Event Monitoring add-on to access all event types in the EventLogFile, the LoginEvent object, Transaction Security, and the Event Monitoring Analytics App.

How do I set up event monitoring in Salesforce?

In permission sets or the enhanced profile user interface, select a permission. In the Find Settings dialog box, enter View Real-Time Event Monitoring Data . Click Edit, select the option, and click Save. Repeat these steps for the Customize Application permission.

What is Salesforce proactive monitoring?

Proactive Monitoring is for customers running critical business processes on Salesforce so that they can act quickly if systems slow down or go down. It is a monitoring and issue response service featuring monitoring engineers who diagnose problems and tell you how to fix them.

What is Salesforce audit?

Auditing provides information about use of the system, which can be critical in diagnosing potential or real security issues. The Salesforce auditing features don't secure your organization by themselves; someone in your organization should do regular audits to detect potential abuse.

How do I monitor API calls in Salesforce?

Ways to monitor API usageNavigate to Setup and enter Company Information or System Overview into the Quick Find box.Click on the corresponding result.Look for "API Requests, Last 24 Hours" within Company Information or "API Usage" within System Overview.

What is audit trail in Salesforce?

The Setup Audit Trail feature in Salesforce enables you to closely track changes made to your organization. It records all modifications concerning the administration, customization, security, sharing, data management, development, and more of your Salesforce organization.

What are event log files in Salesforce?

The Salesforce Event Log File (ELF) Browser is a Salesforce-connected web app that allows quick access to event log files. With the ELF Browser, you can easily find and download events from various time periods without a line of code.

What is Shield in Salesforce?

Salesforce Shield is a trio of security tools that helps admins and developers build extra levels of trust, compliance, and governance right into business-critical apps. It includes Shield Platform Encryption, Event Monitoring, and Field Audit Trail.

What is platform event message in Salesforce?

A platform event is a special kind of Salesforce entity, similar in many ways to an sObject. An event message is an instance of a platform event, similar to how a record is an instance of a custom object. Unlike custom objects, you can't update or delete event records.

Is event a standard object in Salesforce?

Event records have standard fields for tracking and recording event details. These standard fields for tracking and recording event details are available in Lightning Experience. These standard fields for tracking and recording event details are available in Salesforce Classic.

What is Salesforce shield?

If you haven’t heard, Salesforce Shield is a bundle of products that Salesforce has put together to help customers meet strict regulatory requirements concerning their data. Click here to learn about Salesforce Shield.

Is Salesforce working on hourly data capture?

However, Salesforce is working on a beta allowing for hourly data capture. At this time the hourly information is only available through the API and not supported by the analytics app, but this gives you a glimpse into where Salesforce event monitoring is headed. 2. Data Visualization.

What is event monitoring log?

Event Monitoring log files aren’t a system of record for user activity. They are a source of truth, but aren’t durable. During Salesforce site switches, instance refreshes, or unplanned system outages, data loss can occur.

How long after an event is a log file available?

However, daily log files are generated during nonpeak hours the day after an event takes place. Therefore, daily log file data is unavailable for at least one day after an event.

Can latent log files contain duplicate event data?

As a result, latent log files can sometimes contain duplicate event data. When your application consumes latent log files, make sure that your application handles duplicate event delivery. We recommend that you always query the EventLogFile object for new log files to ensure that you also include latent ones.

Why is user activity monitoring important in Salesforce?

User activity monitoring – tracking user actions in a digital environment for information security – is critical for protecting sensitive cloud-based data.

What does it mean when a Salesforce user logs in at odd hours?

Admins can see if a user logs in at odd hours, such as on weekends or late at night, or if they log in from a different IP address, indicating they’re accessing Salesforce from an unexpected location. With this information, you can prevent unauthorized access that could lead to a data breach.

Can you assess Salesforce performance based on Apex events?

You can also assess performance based on Apex events and Community performance. User activity monitoring reports reveal areas that need to be addressed, which is critical because the performance of your Salesforce org is directly tied to productivity and ROI .

What is event monitoring in Salesforce?

Event Monitoring is one of many tools that Salesforce provides to help keep your data secure. It lets you see the granular details ...

Why use event monitoring?

You can use Event Monitoring to determine whether the cause is related to a network issue in London or with the way your app is configured. These cases are just a few ways that you can use Event Monitoring to keep your organization secure and running smoothly.

Why is API important in Salesforce?

API-first means that, before you develop an application’s user experience, you want to pay attention to the underlying API. The API lets you use your data in ways that aren’t possible in the user interface.

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