Slaesforce FAQ

what is salesforce mfa

by Mr. Gunnar Von Jr. Published 2 years ago Updated 2 years ago
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Multi-factor authentication (or MFA) adds an extra layer of protection against threats like phishing attacks, increasing security for your business and your customers. That's why, effective February 1, 2022, Salesforce requires customers to use MFA when accessing Salesforce products.

Does MFA apply to all users in Salesforce?

Yes, the MFA requirement applies to all users who access a Salesforce product’s user interface, whether by logging in directly or via SSO. If your Salesforce products are integrated with SSO, ensure that MFA is enabled for all your Salesforce users. For example, you can use your SSO provider’s MFA service.

How does Salesforce Lightning login meet the MFA standard?

Lightning Login meets the MFA standard by requiring two authentication factors: Salesforce Authenticator (something a user has) and a PIN or biometric scan on their mobile device (something the user is). See Enable Lightning Logins for Password-Free Logins in Salesforce Help for more information.

Do you need multi-factor authentication (MFA) for FinancialForce?

Yesterday Salesforce began requiring customers to enable Multi-Factor Authentication (MFA) to use Salesforce products and partner applications, including FinancialForce. Take a deep breath if you haven’t implemented MFA yet – you won’t be barred from your Salesforce account.

What is MFA and when is it required?

MFA is required if admins or anyone else logs in to integration user (also known as API user) accounts – even if it’s only to first set up the user or to perform occasional maintenance tasks such as changing passwords or updating security tokens.

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What is MFA and how does it work?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN.

Is MFA mandatory in Salesforce?

Is Salesforce requiring customers to enable MFA? Effective February 1, 2022, Salesforce customers are contractually required to use MFA to access Salesforce products. All internal users who log in to Salesforce products (including partner solutions) through the user interface must use MFA for every login.

Do I need MFA if I have SSO Salesforce?

No. If MFA is enabled for your SSO identity provider, you don't need to enable Salesforce's MFA for users who log in via SSO. But if you have admins or other privileged users who log in to your Salesforce products directly, you do need to set up Salesforce's MFA for these users.

What is the difference between SSO and MFA?

SSO is all about users gaining access to all of their resources with a single authentication. Multi-factor authentication (MFA), on the other hand, offers a stronger verification of the user identity, often used for a single application. An additional factor is required beyond what has been supplied for the login.

What is MFA in Salesforce?

Implementing MFA is one of the most effective ways your company can increase the security of your Salesforce data. Implementing MFA for products built on the Salesforce Platform is one of the most effective ways your company can increase the security of your Salesforce data. Watch Video.

What is multi factor authentication?

The Multi-Factor Authentication Assistant is your central hub for delivering MFA to your users. The Assistant guides you through a recommended process for a successful rollout — from evaluating requirements and planning your project to implementing MFA, launching it to users, and driving adoption.

Can you log into Salesforce without a password?

With Lightning Login, you can log in to your Salesforce account without having to type in a password. Just click your username and tap to approve the login with Salesforce Authenticator and the added security of your thumbprint.

MFA Essentials

MFA is an effective way to increase protection for user accounts against common threats like phishing attacks, credential stuffing, and account takeovers. It adds another layer of security to your login process by requiring users to enter two or more pieces of evidence — or factors — to prove they’re who they say they are.

Requirement to Enable MFA

Beginning February 1, 2022, Salesforce will require customers to use MFA in order to access Salesforce products. All internal users who log in to Salesforce products (including partner solutions) through the user interface must use MFA for every login.

Scope of the MFA Requirement

Customers can satisfy the MFA requirement by enabling MFA for all internal users who log in to Salesforce products (including partner solutions) through the user interface. See the following tables for full details about how user types, login types, and environments are affected by the requirement.

MFA for SSO Logins to Salesforce Products

On its own, SSO doesn’t satisfy the MFA requirement. With a well-implemented SSO strategy, you can reduce some of the risks associated with weak or reused passwords, and make it easier for your users to log in to frequently used applications.

Verification Methods for MFA

Let’s start with verification methods that don’t satisfy the requirement, whether you’re using your SSO identity provider’s MFA services or Salesforce’s MFA for direct logins.

MFA User Experience

After MFA is enabled for user interface logins, each user must have at least one registered verification method before they can log in. The registration process connects a method to the user's Salesforce account. Users can register methods at any time.

Roll Out MFA

We have several cross-product resources to help you learn how to prepare for and roll out MFA, including:

What is the Salesforce MFA requirement?

MFA is a secure authentication method that requires users to prove their identity by supplying two or more pieces of evidence (or “factors”) when they log in — something they know, such as their username and password, and something in their possession, such as an authenticator app or security key.

MFA leads to long-term ROI

Whether a company uses the second factor or single sign-on (SSO) for MFA, there may be an initial upfront purchase with a vendor and an ongoing annual cost. But it’s not a sunk cost — adopting MFA can provide serious ROI.

Salesforce rolls out MFA across products, services

In February 2021, Salesforce alerted customers that it would begin requiring them to enable MFA by February 2022 in order to log into Salesforce products.

Know if you satisfy the MFA requirement or if you have work to do

If the answers you get here indicate that your implementation meets the MFA requirement, you won't be affected when Salesforce begins automatically enabling and enforcing MFA.

When you determine that you've satisfied the MFA requirement, you don't need to certify compliance to Salesforce

Salesforce doesn't require customers to certify compliance with their contractual obligations. In keeping with this practice, Salesforce isn't requiring customers to get formal certification or otherwise attest that they satisfy the contractual MFA requirement.

What happens if you can't meet the requirement deadline?

Here's how Salesforce plans to manage things after the February 1, 2022 deadline.

What is MFA?

MFA stands for “multi-factor authentication.” Salesforce explains it best:

What Verification Methods Are Available?

Maybe you understand the comparison between MFA and your debit card, but you’re wondering what the extra authentication step will be for Salesforce users.

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What is Salesforce MFA?

Multi Factor Authentication is a process in which users have to authenticate themselves with two or more factors to prove their identity.

Types of Verification Methods

This is an app that notifies you when someone tries to login to your account just like Amazon and Google does. If you have tried logging into your Gmail or Amazon account from another device, you might have received a push notification about a new sign-in with login details like location, device, user, service, etc.

Why You Should Implement MFA in Salesforce Customer Portal

MFA protects your organization’s data from potential threats. It provides constant vigil on users’ accounts, making it difficult for hackers. Here are 7 key benefits of enabling MFA in your Salesforce customer portal:

Thoughts

Salesforce has taken a huge step and in near future, MFA is going to be a must-have for every site. MFA is important for all the businesses having online presence. As it not only keeps attackers away, but also helps build customer loyalty and trust.

What is multi-factor authentication (MFA) and why will it be required for Salesforce?

Multi-factor authentication (MFA) is an authentication method used during a sign-in process that requires a user to present multiple methods of identity verification before accessing a secure system.

Why do I need MFA?

The information security landscape is ever-evolving, and cyber attackers are more commonly gaining access to data centers using phishing attacks, brute force attacks, and the exploitation of other security weaknesses.

How can I become compliant?

You can become compliant with the MFA requirement either by enabling and governing MFA directly in your Salesforce org or by requiring single sign-on (SSO) into your organization through an identity provider that requires a username and password, as well as an additional strong verification method like those outlined above.

How do I prepare for MFA?

Though the enablement of MFA will be simple for many organizations, the rollout plan should be thought out with care so that users are prepared for the change and can seamlessly log in on day one of the new authentication processes.

When do I need to take action?

The new MFA requirement for internal Salesforce users goes into effect on February 1, 2022, and any organizations that do not satisfy the requirement will be out of compliance with their contractual obligations.

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