In Salesforce Classic, creating notes is tied to the Notes & Attachments related list on records or the Chatter publisher on feeds. In Lightning Experience, you can launch a new note from anywhere. As we just learned, you can create notes from the Global Actions menu and the utility bar.
Full Answer
Why are my attachments not showing up in Salesforce files?
AttachmentsAttachments on records aren’t automatically available from Salesforce Files or the Files related list because attachments aren’t actually files. There are options for your admin to convert attachments to Salesforce Files.
How do I share a note in Salesforce?
You can even share a note with groups or teammates (5). In Salesforce Classic, creating notes is tied to the Notes & Attachments related list on records or the Chatter publisher on feeds. In Lightning Experience, you can launch a new note from anywhere.
Can I move existing files from notes and attachments list?
If you’re wondering about existing files in the Notes and Attachments list, don’t worry; they will remain intact. You can’t move them, but if they’re Salesforce Files (not attachments) you can add them to the Files related list on the same record. You’re not done yet!
How do I attach files to a Salesforce record?
To attach files from Salesforce Files, click Add Files in the Files related list. For each file attached to a record via the Files related list, you can quickly leverage all the rich Salesforce Files features.
What object are notes and attachments stored in Salesforce?
Salesforce has two sorts of notes and attachments. There's the Classic type, represented by the Note and Attachment sObjects, and the Lightning type, represented by the Content suite of objects - ContentDocument , ContentVersion , ContentDocumentLink , and ContentNote .
Where are attachments stored in Salesforce?
Files attached to emails and events can be saved in Salesforce as Content documents (Files) or as Attachment objects, the former being the default way. In either case the files are stored in Salesforce under Notes & Attachments of the primary associated object(s).
How do I access notes and attachments in Salesforce?
Here are the steps to enable Notes and Attachments for Site Users:From setup, enter Digital Experiences in the Quick Find box, then select Settings.Select Let customer users access notes and attachments.Click Save.
How are notes stored in Salesforce?
You're automatically taken to the notes editor page. In the Lightning Console, save the record you're working on before accessing Notes from the utility bar. Deleting or saving a Note refreshes the entire console page and any unsaved changes are lost.
Where are email attachments in Salesforce?
Go to the Salesforce Setup menu and under Customize click Activities | Task Page Layout.Click Edit under the Action next to the Page layout.Click Related Lists and on the right-hand side, you should see the Attachments field.Drag and drop it to the Related list section on the page and save it.
What object are attachments stored in in Salesforce?
Attachments in Salesforce Attachments are just blob data storage for an associated ParentId. A ParentId is the 18-character Salesforcer Id of the record that the attachment belongs to.
How do I view notes in Salesforce?
Only notes taken with Notes appear on the Notes tab. To create standalone notes or manage all your notes, use the Notes tab (available in Lightning Experience and the Salesforce mobile app). Read old notes that were taken with the old note-taking tool from the Notes & Attachments related list on records.
How do I view attachments in Salesforce?
Open the Account in Salesforce Classic and you will see the Attachment record which was created in Step 2. Switch over to Lightning Experience and navigate to the Account. The attachment does not appear under the 'Notes & Attachment' related list.
How do I move notes and attachments in Salesforce?
Steps to Enable:Go to Setup.Go to Salesforce Files (quick find: type “Salesforce Files”)Click General setting.Click Edit.Check “Files uploaded to the Attachments related list on records are uploaded as Salesforce Files, not as attachments”Click Save.
Are notes and attachments going away in Salesforce?
The 'Notes & Attachments' related list will eventually be phased out in favor of the individual 'Files' and 'Notes' related lists.
What is the difference between files and attachments in Salesforce?
Files need to upload, store, find, follow, share, and collaborate on Salesforce files in the cloud. Attach files to records from the Attachments related list on selected detail pages. We can upload a file and store it privately until you're ready to share it. We can share the files with groups, users, etc.
Is there a Notes object in Salesforce?
With Notes, Salesforce's enhanced note-taking tool, you can use rich text, lists, and images in your notes; relate notes to multiple records; and create notes in Lightning Experience.
What Are Salesforce Files?
Files were brought in as a powerful way to manage documents in Salesforce. Other options (such as attachments and documents) were not as flexible and needed to evolve with the times.
What Are the Differences Between Files and Attachments in Salesforce?
Files are more versatile and provide better functionality than attachments. Most of the innovation and enhancements around content management are being applied to Files. Here are some of the benefits:
How Do I View Files in Salesforce?
Whether you’re working in Salesforce Classic or Lightning Experience, the Files related list is the way forward for attaching files to records and groups. If you don’t see the Files related list on a record, just add it to the page layout for that record type. In Lightning Experience the Files related list will display attachments too.
Summary
It’s well worth exploring Salesforce Files to see how it could streamline the way you share and collaborate on files. Don’t get stuck in the past; Files are the future, and the future is here.
What is a library in Salesforce?
Libraries are a way to organize content and share content with colleagues. You can even create folders within libraries, to better organize your content. Search (3) to find files. Upload new files to Salesforce Files (4) so you can attach them to records and share them with colleagues, groups, or customers.
Is Salesforce Classic supported by Lightning Experience?
Some of the older types of files in Salesforce Classic aren’t fully supported or supported at all in Lightning Experience. If you use any of these features, here are a few things to keep in mind.
What is Salesforce file?
Salesforce Files allow you to “put documents, videos, or presentations at the center of sales, service, and marketing. Accessible from anywhere, files are always current to increase productivity and the reuse of valuable assets.” ( Salesforce Files Overview)
Can you move notes and attachments in Salesforce?
If you’re wondering about existing files in the Notes and Attachments list, don’t worry; they will remain intact. You can’t move them, but if they’re Salesforce Files (not attachments) you can add them to the Files related list on the same record.
Does Salesforce automatically use files?
Salesforce has a setting that once it’s enabled, it automatically enforces the use of Files — even when dropping them into notes and attachments. For clients not quite ready to make the change to their page layouts and make the true crossover to Salesforce Lightning Experience (LEX), this would be a good first step in that direction. ...
What is Salesforce Files?
Files is the newest and most robust way to manage and share files that Salesforce has ever had. Using Files, we can: Files can be easily accessed by clicking the Files tab. From here, you can see organized content that is owned by you, shared with you, or followed by you, and you can view and manage Files libraries.
Can you see Google Docs in Lightning?
In Lightning, you can still see Google Docs on records by adding the Google Docs & Attachments related list to the page layout. Unfortunately, if you want to add a new Google Doc, you will need to do so from Classic, and clicking on an existing Doc will automatically switch to Classic.
Can you edit a file in Salesforce?
You can edit a file, download it, generate a public link, or even upload a new version. So as you can see, Salesforce has been moving toward consolidating its file management into Files so users do not have to use multiple tools for file management.