Slaesforce FAQ

why salesforce platform

by Marcella Mohr Published 2 years ago Updated 2 years ago
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Why is Salesforce so Popular?

  • The Platform. As mentioned before, the Salesforce platform is one single system that enables you to plug in all of their...
  • AppExchange. Another innovative idea that Salesforce has implemented, is the AppExchange. Think of the App Store on your...
  • Mobile. As the world is heading increasingly mobile in how we spend our time, it is only...

About Salesforce Platform
The platform provides tools and services to automate business processes, integrate with external applications and provide a responsive layout to users. Users can run and manage apps written in open languages like Ruby, Java and PHP using Salesforce and Heroku.

Full Answer

What are the benefits of using Salesforce?

During this month’s Continued Professional Development (CPD) programme focus we will be discussing the benefits of adding Images into your Salesforce Instance, the different use cases where it can value and a demo of Sharinpix to understand how it could ...

Why should I use Salesforce?

  • Salesforce Knowledge transfer
  • Lightning Console
  • CTI Implementation
  • Call Center Management
  • Customer Communities
  • Live Agent
  • Wave Analytics
  • knowledge base Maintenance of customer self-service
  • Improved productivity
  • Automated phone support

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What are the available portals in Salesforce?

  • Determine which pages and fields customers see with page layouts and field-level security
  • Manage customers with profiles, roles, and sharing rules
  • Provide and organize documents via Salesforce CRM Content or the Documents tab
  • Create a knowledge base for your customers using Salesforce Knowledge

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Which all companies use Salesforce?

  • Enterprise Salesforce Consulting
  • Event Management & Production Agencies
  • Event Marketing Agencies
  • Experiential Marketing Agencies
  • Graphic Design Agencies

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What is an advantage of the Salesforce Platform?

The Salesforce Platform lets companies have all customer data together in one place. This means companies can take full advantage of wherever the next generation of technology takes your customers and business.

What is Salesforce and why is IT so good?

7:4112:47What is Salesforce (and why is it so good)? - YouTubeYouTubeStart of suggested clipEnd of suggested clipAny time you call a company for help there's a high chance your call is powered by Salesforce. NowMoreAny time you call a company for help there's a high chance your call is powered by Salesforce. Now all of a sudden your sales. And support teams are running on the Salesforce platform.

Is Salesforce a good platform?

Salesforce is the best CRM application for growing businesses because of the sheer number of features, third-party integrations and add-on options it offers. Once implementation is complete, Salesforce offers users a beautifully designed product that's speedy, powerful and highly customizable.

What are 6 benefits of Salesforce?

The 6 Greatest Benefits of CRM PlatformsTrustworthy reporting.Dashboards that visually showcase data.Improved messaging with automation.Proactive service.Efficiency enhanced by automation.Simplified collaboration.

Why is Salesforce so special?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

Why do companies choose Salesforce?

Salesforce lets you efficiently unify different principal functions of your business so you can achieve customer success. You can sell, provide service, market, collaborate, know your customers, and build apps on a single platform.

What made Salesforce successful?

Selling an easy-to-use product with a viral distribution model to an amenable market helped Salesforce achieve high capital efficiency. This allowed the company to keep investing back into their growth engine. These sales and marketing practices also fueled unusually high revenue growth.

Why is Salesforce in demand?

With Salesforce mobile or a Salesforce integrated with other business databases, companies everywhere can improve customer satisfaction to levels never achieved before. This is increasing the demand for Salesforce mobile and app development companies that have app developers with Salesforce skills.

What are three tiers of Salesforce Platform?

1 AnswerLevel 1 – Front line basic support.Level 2 – Advanced level support.Level 3 – Backend Development.

What are the strengths of Salesforce?

Competitive Analysis of Salesforce.comStrengthsWeaknesses1. Growing Revenue 2. Innovative Product Portfolio 3. Leader in on-demand cloud hosted CRM 4. Strong market share1. Focusing more on home-groundOpportunitiesThreats1 more row

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