Slaesforce FAQ

why we cannot delete user in salesforce

by Anya Goldner Published 2 years ago Updated 2 years ago
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Salesforce lets you deactivate users, but not delete them outright. The reason is because a user can own accounts, leads, and groups, and can be on multiple teams. Removing a user from Salesforce affects many processes in the org. After departure from the org, we don't want the user to retain access to their account.

How to deactivate a Salesforce user?

  • Navigate to Users in Setup, and click Edit next to Maya Lorrette.
  • Deselect the Active checkbox to deactivate Maya’s user license.
  • On the warning message, click OK, then click Save.
  • Repeat the same steps to deactivate Ted Kim.

Can we delete an user from Salesforce?

You cannot delete users from Salesforce. You can remove their license or deactivate them to remove access to the system, steps to deactivate a user: From Setup, enter Users in the Quick Find box, then select Users. Click Edit next to a user’s name. Deselect the Active checkbox and then click Save.

How do I Delete my Salesforce account?

  • Go to Setup | Installed Packages, and click on VerticalResponse for AppExchange.
  • Click the uninstall button. You will be prompted to export data. ...
  • You can reinstall the application here: http://appexchange.salesforce.com/listingDetail?listingId=a0N300000016aYQEAY by clicking "get it now."

What happens when you delete accounts in Salesforce?

What Happens when You Delete Accounts in Salesforce

  • Contacts
  • Opportunities (if they're not Closed Won)
  • Contracts (if they're not activated)
  • Activities
  • Notes
  • Attachments
  • Portal roles and groups (if all portal users in the account are disabled.)
  • Partner relationships
  • Relationship group members

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How to Delete a User in Salesforce ?

Salesforce does NOT allow deleting users on a permanent basis. However, in order to restrict users’ access, owners can deactivate or remove users’ license. One of the reasons of why you can’t delete users from Salesforce is, because users may own RECORDS, deleting them permanently becomes technically impossible.

Why Delete Users in Salesforce ?

User Accounts may affect Salesforce Billing or Licenses. Therefore, once you don’t need a user, you would most likely want to deactivate it from a Salesforce organization.

How to Deactivate a User in Salesforce ?

You may find deactivating Salesforce Users in specific products or editions of Salesforce, such as Contact Manager, Group, Professional, Enterprise, Unlimited, Developer, and Database DC editions.

Tips on Deactivating Users in Salesforce

If for some reason, you are not able to deactivate a user in Salesforce, you can proceed to Freeze the user. Later, after you have correctly managed the roles and access levels, you can also deactivate the particular user (s). Freezing a User also limits a user from accessing the Salesforce but doesn’t free up the License.

Summary

You can only deactivate users in Salesforce, as allowing to delete a Salesforce user permanently is not technically possible for Salesforce.

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