Slaesforce FAQ

can i use opportunity stage history in reports in salesforce

by Nelda Hayes Published 2 years ago Updated 2 years ago
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Stage Duration is a count of the number of days an opportunity is in a particular sales stage, specifically from the date when opportunity changes to current stage until today. To determine stage duration of sales opportunities in Salesforce, an Opportunity History Report can be run in Salesforce. Why use a stage duration report?

Stage Duration is a count of the number of days an opportunity is in a particular sales stage, specifically from the date when opportunity changes to current stage until today. To determine stage duration of sales opportunities in Salesforce, an Opportunity History Report can be run in Salesforce.

Full Answer

What is opportunity history in Salesforce?

Salesforce Opportunity History (Stage History) If we enable History tracking for an object in Salesforce, Salesforce will automatically create a new object with API name suffix History, example: AccountHistory, ContactHistory, Custom_Object__History.

How to determine stage duration of sales opportunities in Salesforce?

To determine stage duration of sales opportunities in Salesforce, an Opportunity History Report can be run in Salesforce. Why use a stage duration report? A Stage Duration Report is often used to understand how long a sales representative is taking to progress through sales stages.

Why are my custom objects'history reports showing up in Salesforce?

If you've enabled reporting on your custom objects, their history reports will show up as well. If you're familiar with Salesforce reporting generally, it's not too hard to build a report that gives you a log of changes for a given record.

How do I enable historical trend reporting in Salesforce?

Go to the Setup Screen. From the Quick Find Box, select Historical Trending. Select the objects that you want to perform Historical Trend Reporting on. You can select Cases, Opportunities, Forecasting Items and up to three custom objects. Select Enable Historical Trending.

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Can you report on stage history in Salesforce?

0:522:55Three Ways to See Stage History on Salesforce Opportunities - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow another way in addition to stage history. Related list is you can go into reports. And create aMoreNow another way in addition to stage history. Related list is you can go into reports. And create a history report and so here's the different. Types of history reports that you can create in

What is opportunity History Report Salesforce?

View information about the history of your opportunities, including stages and close date.

How do I view Opportunity field history in Salesforce?

For accounts, contacts, leads, and opportunities, select the Enable Account History , Enable Contact History , Enable Lead History , or Enable Opportunity History checkbox. Choose the fields you want tracked. You can select a combination of up to 20 standard and custom fields per object.

How do you report Opportunity stage in history?

How to build a stage duration reportGo to the Reports tab and click on New Report.Select the Report Type as Opportunities. ... In the Fields pane, use Quick Find to search for Stage Duration.Drag Stage Duration into the Column on Preview Pane. ... Click on the drop down menu on Stage Duration and select Summarize this field.More items...

What is stage history in Salesforce?

Stage History. Any time a user changes the Amount, Probability, Stage, or Close Date fields on an opportunity, a new entry is added to the Stage History related list. All entries include details of the change and who made it.

How do I create a field history tracking report in Salesforce?

Enabling field history tracking For standard objects (e.g. Lead, Account, Contact, etc), click "Set History Tracking" when viewing Fields & Relationships for a given object in Object Manager. On the next screen select "Enable {ObjectName} History" and then select the field you want to track.

How do I create a report on field history tracking in Salesforce?

After enabling History Tracking, a button will appear in the fields section that will allow individual fields to be selected. A new Report Type is created when Field History Tracking is enabled for an object.

What are the challenges with stage duration reporting in Salesforce?

Building a Stage Duration Report in Salesforce is based on the sales duration field, which as discussed above, displays the count of days that an o...

Why use a stage duration report?

A Stage Duration Report is often used to understand how long a sales representative is taking to progress through sales stages. It is an important...

What is stage duration?

Stage Duration is a count of the number of days an opportunity is in a particular sales stage, specifically from the date when opportunity changes...

What is stage duration in Salesforce?

What is stage duration? Stage Duration is a count of the number of days an opportunity is in a particular sales stage, specifically from the date when opportunity changes to current stage until today. To determine stage duration of sales opportunities in Salesforce, an Opportunity History Report can be run in Salesforce.

Why use stage duration report?

Why use a stage duration report? A Stage Duration Report is often used to understand how long a sales representative is taking to progress through sales stages. It is an important pointer of the health and velocity of a pipeline or an opportunity.

Why is it important to understand the duration of time required for several types of opportunities to close?

negotiating final price). With this information, sales management can do more accurate forecasting and optimize stages that tend to take longer than what’s reasonable or expected.

Can you show stage duration in a page layout?

One cannot show the stage duration field on a page layout. The field will be missing when one looks through all the standard fields on the opportunity object. The data is only available through standard reports. As stated above, if one builds a custom report, the Stage Duration field would not be available.

How to know if a stage change occurred?

You can use these records to identify stage changes but you have to be aware that any time ANY of the fields tracked by this special mechanism are modified and the Opportunity saved, a record get written with all the fields populated. For example, to know if the Stage chnaged, would would have to read the previous OpportunityHistory record in date order to see if the Stage Name was the same as the most recent record (no stage change) of different (a stage change occured).

Do you have to turn on field tracking to have OpportunityHistory records created?

You don't have to turn on Field Tracking to have OpportunityHistory records created. OpportunityHistory is not the "normal" audit records even thought the table name follows the common "OBJECTHistory" naming schema. This table contains the speical records that are automatically created any time the key opportunity fields like stage, probability, amount, etc. change. I suspect this is the data SFDC uses to provide the reportable field like Stage Duration.

What is historical trend report in Salesforce?

Historical Trend Reporting is a niche reporting feature available on Salesforce. It allows for reporting on the standard up-to-the-minute state of the business as well as analyze day-to-day and week-to-week changes in forecasts, cases, opportunities, or values in custom objects. Historical Trend Reporting uses a special custom report type designed to focus on changes between five snapshot dates, for example, five business days or five business weeks. The changes in data can be visually represented in tables, charts and dashboards. Salesforce preserves historical data for four months i.e. three previous months and the current month.

How long does Salesforce retain data?

Salesforce retains data only for the last three months and the current month.

Why use historical trend report?

A common use case of Historical Trend Reporting is to help monitor an organization’s sales pipeline to ensure it consists of enough activities to meet current and future sales goals. It can highlight deals whose value increased or decreased in the last three months or deals that moved into or out of a given target period.

What happens when you enable historical trending?

If you enable historical trending on a new field, that field is automatically added to the layout of Historical Trend Report.

What are the two key considerations for historical fields?

Following are two key considerations for historical fields: Historical fields available to each user depending on the fields that the user can access. If the user’s permissions change and a given field is no longer visible, that field’s historical data also becomes invisible.

Can you create a historical trend report with the Report Builder?

The Report Wizard is not supported. Historical Trend Reports can be created only with the Report Builder.

Does each historical field have the same security?

Each historical field has the same field-level security as its parent field. If the field permissions for the parent field change, the historical field’s permissions change accordingly.

How long does Salesforce keep history?

You can't keep it forever - Salesforce only keeps so much history around. Here's how that works: Last 18 months - You can access the last 18 months directly in your org via related lists, reports and SOQL queries. From 18-24 months - Salesforce retains this data but you have to use Data Loader or the API to access it.

How long does Salesforce retain data?

From 18-24 months - Salesforce retains this data but you have to use Data Loader or the API to access it.

How many fields per object in Salesforce?

Max of 20 fields per object - This might sound like a lot, but most Salesforce orgs I've seen have this maxed out for at least some of their objects.

Why is ownership field important in sales?

These ownership fields are critical to managing sales rep assignments throughout the customer lifecycle, especially if you use round robin assignment and the assignee isn't determined by territory rules. When a sales rep (or manager) wants to know how something got moved out of their name, it's very important that you can answer that question because this can impact everything from close rates to rep compensation.

How long is field history?

You can easily add it to page layouts for standard and custom objects. Just beware that you'll only be able to see the most recent 18 months of field history. So, if you're looking at a record that was last modified more than 18 months ago, expect list related list to be blank.

What is the area where reporting falls short?

One other area where reporting falls short is cross-object history. Let's say your Sales reps might own accounts, contacts and leads at any given point in time. There is, unfortunately, no way to build a report that might show you the assignment history across all those objects for a given user.

Where are history reports frustrating?

There are a few places where dealing with history reports can get frustrating: lookup fields and cross-object history.

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