If the Salesforce mobile app doesn’t have access to the microphone, audio will not be sent to the Assistant service. To fix the problem, open your mobile phone’s settings and ensure that microphone access is enabled for the Salesforce app. Hope this helps you.
Full Answer
What devices can I use voice assist for Salesforce with?
Voice Assist for Salesforce can be used with any phone or internet enabled device. Support is included in the Voice Assist for Salesforce package. Voice Assist is a cloud-based speech platform that eliminates the need to use a keyboard or keypad to interact, communicate, connect or transact using any application on any phone or device.
Can I use Salesforce authenticator on my mobile device?
The Salesforce Authenticator mobile app is supported on various mobile platforms, with some device, operating system, and mobile browser requirements. You need an Internet connection to communicate with Salesforce for user verifications of account activity and location-based automated verifications.
Why can't I use my microphone with apps?
Then, you'll need to check your app permissions if you want to use your microphone with apps. Here's how: Select Start > Settings > Privacy > Microphone .
What are the best voice transcription apps for Salesforce?
"Hands and Eyes Free" - voice transcription application for Salesforce. Just talk and update your Accounts, Contacts, Opportunities, and Chatter. Voice Assist transcribes your speech to text and automatically updates the correct field in Salesforce.
What is access settings?
Access settings determine other functions, such as access to Apex classes, app visibility, and the hours when users can log in.
Can a user have multiple permissions?
Every user is assigned only one profile, but can also have multiple permission sets. When determining access for your users, use profiles to assign the minimum permissions and access settings for specific groups of users. Then use permission sets to grant more permissions as needed. This table shows the types of permissions ...
What is voice assist in Salesforce?
Voice Assist for Salesforce is a complete “hands and eyes free” solution that provides speech to text and text to speech access to Salesforce Standard objects (Accounts, Contacts, Opportunities, Activities, and Chatter) and Custom objects. The mobile user seamlessly connects to Voice Assist from their phone and speaks to record their data in Salesforce. The Voice Assist software in the cloud transcribes the spoken words into text and updates the Salesforce data. Just say, "Log a call", "Call a Salesforce Contact", "Update Account", "Update Opportunity", "Create a Task", Create an Opportunity", "Create Event", "Listen to Chatter", "Post to Chatter", and more.#N#In addition to normal Salesforce activity of looking up information, working through task lists, and updating activities, the mobile Salesforce user has to react to incoming text and email messages. Voice Assist can read and reply to emails, and send and receive text messages.#N#In the interest of safety, complying with the law, and increasing productivity (no more wasted time stopping at coffee shops), Voice Assist is the right solution for the modern, mobile workforce.
Is Voice Assist included in Salesforce?
Support is included in the Voice Assist for Salesforce package.
The Complete Guide to Salesforce User Management
When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.
A problem occurred, please try again later
Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.
A problem occurred, please try again later
Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.
A problem occurred, please try again later
Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.
How to allow apps to access microphone?
In Microphone settings, go to Allow apps to access your microphone and make sure it's turned on. Once you've allowed microphone access to your apps, you can change the settings for each app. In Microphone settings, go to Choose which Microsoft apps can access your microphone, and turn on apps you want to use with it.
How to turn on microphone on Windows 10?
To use your microphone with apps on Windows 10, you'll need to turn on some permissions in Microphone settings. Then, you'll need to check your app permissions if you want to use your microphone with apps. Here's how: 1 Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on. 2 Then, allow apps access to your microphone. In Microphone settings, go to Allow apps to access your microphone and make sure it's turned on. 3 Once you've allowed microphone access to your apps, you can change the settings for each app. In Microphone settings, go to Choose which Microsoft apps can access your microphone, and turn on apps you want to use with it. For desktop apps, make sure that Allow desktop apps to access your microphone is turned on.
