Slaesforce FAQ

can't activate dkim key salesforce

by Cornelius Will Published 2 years ago Updated 2 years ago
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Help

  1. Log-in to Salesforce (As an Administrator)
  2. Go to DKIM Keys under Setup and on the DKIM Keys Details page, you should see the DKIM Keys that you have created.
  3. Open the Key that is not activated yet and Activate button is showing grayed out.
  4. Make sure, you have created the DKIM Key on the correct domain name and published the CNAME Records on the same DNS...

Unable to Activate the DKIM keys in Salesforce
  1. Log-in to Salesforce(As an Administrator)
  2. Go to DKIM Keys under Setup and on the DKIM Keys Details page, you should see the DKIM Keys that you have created.
  3. Open the Key that is not activated yet and Activate button is showing grayed out.

Full Answer

How do I create DKIM keys in Salesforce?

The new method for creating DKIM keys in Salesforce was introduced through the " Enable Redesigned DomainKeys Identified Mail (DKIM) Key Feature with Increased Email Security " critical update in our Winter '19 release. In the Winter '20 release this feature was implemented across all organizations.

How to add exact domain only key in DKIM?

DKIM selector “sf1” and alternate selector “sf2” d. The strictness of the key allowing ‘Exact domain only’ 3. Go ‘Back to List’ and click on your added selector

What is the difference between DKIM and SPF records?

SPF records allow receiving servers to check whether an email with the specified source domain was actually sent from a server authorized by the owner of this domain. DKIM adds a digital signature to each message. This allows the receiving server to check if the message has been sent from an authorized sender, faked, or changed upon delivery.

Why does DMARC fail with Salesforce SPF?

Salesforce, by default, uses their own domain as the Return-Path domain. This means DMARC will fail with respect to SPF. The solution is to disable the Bounce Management and Email Security Compliance from your Salesforce admin console.

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How do I activate a DKIM key in Salesforce?

Create a DKIM KeyFrom Setup, enter DKIM Keys in the Quick Find box, and then select DKIM Keys.Click Create New Key.Select the RSA key size. ... For Selector, enter a unique name.For Alternate Selector, enter a unique name. ... Enter your domain name.Select the type of domain match you want to use.Click Save.More items...

Does Salesforce support DKIM?

The new method for creating DKIM keys in Salesforce was introduced through the "Enable Redesigned DomainKeys Identified Mail (DKIM) Key Feature with Increased Email Security" critical update in our Winter '19 release. In the Winter '20 release this feature was implemented across all organizations.

How do I set up SPF and DKIM in Salesforce?

Follow the below steps:In Setup, enter DKIM Keys in Quick Find box, then select DKIM Keys.Click Create New Key.For Selector, enter unique name.Enter your domain name.Select preferred type of domain match.Save changes.More items...

How does DKIM work in Salesforce?

When you create a DKIM key, Salesforce publishes the TXT record containing your public key to DNS. We also automatically rotate keys to reduce the risk of your keys becoming compromised by a third party.

What is DKIM key in Salesforce?

DKIM (Domain Keys Identified Mail) is a feature used in Salesforce to sign outbound emails sent on your organization's behalf. A valid signature in email gives recipients confidence that it was handled by a third party like Salesforce in an authorized way by respective organization.

How do I set up DKIM?

Here are the steps to a correct DKIM setup:List all your sending domains.Install a DKIM package on your email server (see details below)Create the public and private DKIM key pair.Publish the public DKIM key.Hide the private DKIM key.Configure your email server.Test your DKIM setup.

Do you need both SPF and DKIM?

Is it necessary to use both SPF and DKIM? While not mandatory, it's highly recommended to use both SPF and DKIM to protect your email domains from spoofing attacks and fraud while also increasing your email deliverability.

How do I create an SPF record in Salesforce?

To help create an SPF record from scratch, you can use tools like the SPF Record Generator from MXToolbox. For reference, the current format of the record _spf.salesforce.com uses a macro similar to exists:%{i} which covers all the needed Salesforce MTA IPs without the need to explicitly list them.

How do I set up dmarc in Salesforce?

9:4613:22DMARC & Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt's using RSA for the key. And then again here is the public key that's again copied fromMoreIt's using RSA for the key. And then again here is the public key that's again copied from Salesforce. So we go back here and txt. Value we're going to go ahead and paste it. And then click on save.

How does DKIM verification work?

It works by adding a digital signature to the headers of an email message. That signature can be validated against a public cryptographic key in the organization's Domain Name System (DNS) records.

What is DKIM key selector?

A DKIM selector is part of the DKIM record and it allows publishing multiple DKIM keys on your domain. When creating a DKIM signature for an email, you will need to mention which private key to use. This key is totally bound to a certain selector.

How do I select a DKIM selector?

The easiest way to discover the selector for your domain is to send an email to yourself.When you open the email, view the “original message” (some email clients might call this view “raw” or “full headers”) of the email. ... Search the headers for “DKIM-signature” to find the DKIM signature applied to the message.

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