Slaesforce FAQ

can't find iot menu on salesforce

by Alana Hirthe Published 2 years ago Updated 2 years ago
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Repro 1) Enable Salesforce IoT Explorer and create a new context and orchestration 2) Create a Queue from Setup, and copy the ID (it will start with 00G)

Full Answer

How do I access the Salesforce setup menu?

All setup options are all available from the Setup menu. The way you access the Setup menu depends on which Salesforce experience you’re using and on your organization’s user interface settings. Look at the top of any Salesforce page. If you’re using Lightning Experience, click , then select Setup Home.

What is navigation menu in Salesforce App?

The Salesforce app navigation menu is that map. And it’s up to you to draw it for them. Help your mobile users get work done faster and more easily by configuring which items appear in the navigation menu and in which order. The icon in the header opens the navigation menu.

How do I set up my organization in Salesforce?

Salesforce includes many options for setting up, maintaining, and customizing your organization. If you’re a Salesforce administrator or developer, you use the Setup menu frequently. Available in: Salesforce Classic ( not available in all orgs ) and Lightning Experience All setup options are all available from the Setup menu.

How long does it take for objects to appear in Salesforce?

It can take up to 15 days for the objects that users work with regularly in both the Salesforce app and the full Salesforce site to appear in the Recent section. To make objects appear under Recent sooner, users can pin them from the search results screen in the full site. Tasks

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How does Salesforce IoT work?

Salesforce IoT works through creating events, rules, actions, conditions, and orchestrations. Let’s look at an example: 1 Sensors in the customer’s device detect a failure. This triggers a change in the state of the device to ‘Error’ and starts the relevant ‘Fix It’ orchestration. 2 The ‘Error’ state follows a specific rule. This is a predefined logic that tells the orchestration what to do. It can be a simple action (such as to create a ticket for the service desk team), or a smart combination of events, conditions, and actions. For example, Salesforce IoT can automatically send the customer an educational article (Action 1) if the problem can be fixed without professional assistance (Condition 1). Alternatively, it can escalate the ticket (Action 2) if the issue is complex (Condition 2) and requires a field specialist’s assistance. 3 After Salesforce IoT executes the ‘Error’ state’s rule, it changes the state to ‘In Progress’ and listens to the customer’s device. If the device sensors determine that the problem is fixed, then the device can transition to the ‘Ok’ state.

What is IoT in the world?

If you’re new to the topic, IoT stands for the internet of things, which uses sensors in physical objects (such as vehicles, wearables, and equipment) in order to generate and transmit data via the internet. These objects can have different functions: some deliver data immediately, thereby allowing for real-time monitoring, while others store generated data until a trigger event (say, some error) happens, then help the owners pinpoint how and why the problem occurred.

What is IoT Explorer Edition?

In 2017, Salesforce announced a new IoT initiative, IoT Explorer Edition. It’s an interface for building low-code apps on top of IoT data, for example, to create a rule-based automation. However, Salesforce wanted to tie IoT data to more of its products.

Why is security important in IoT?

This is because companies have almost no control over the sources and nature of the software and hardware utilized in their IoT networks.

How many connected things will be there in 2021?

Gartner predicts that the number of connected things will reach 14.2 billion in 2019 and top 25 billion by 2021. Today, connected devices underpin a wide variety of industries, from healthcare (remote health monitoring, emergency alert systems) to agriculture (crop monitoring) and manufacturing (plant optimization).

Does Salesforce have an IoT?

Salesforce IoT offers service automation, whereby the support team no longer has to call or visit customers in order to clarify details, and can therefore solve issues faster. In fact, device-generated alerts render product monitoring unnecessary. Likewise, orchestration allows for the creation of rules for automated ticket escalation if an issue recurs.

Can IoT send an article?

For example, Salesforce IoT can automatically send the customer an educational article (Action 1) if the problem can be fixed without professional assistance (Condition 1). Alternatively, it can escalate the ticket (Action 2) if the issue is complex (Condition 2) and requires a field specialist’s assistance.

What happens if you don't include smart search items in Salesforce?

If you don’t include this item in the navigation menu, users can’t access any objects on the navigation menu. Note. Smart Search Items is required for users to get search results in the Salesforce for Android.

How long does it take for Salesforce to show recent items?

It can take up to 15 days for the objects that users work with regularly in both the Salesforce app and the full Salesforce site to appear in the Recent section. To make objects appear under Recent sooner, users can pin them from the search results screen in the full site. Tasks.

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