Slaesforce FAQ

can't login to success community salesforce

by Chesley Mosciski Published 2 years ago Updated 2 years ago
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Yes you can, there some setting you will need to do. Go to Communities->Manage Communities-> Click on Edit -> you will see popoup ->Click on Login Page Here you will get option. see the Yellow highlighted portion of Sanpshot.

  1. Confirm your login credentials (username and password) are correct.
  2. Reset your Salesforce password.
  3. Confirm browser bookmark directs to the correct login page and remove saved passwords/autofill.
  4. Confirm your browser does not block Salesforce cookies.
  5. Review your Salesforce profile permissions.

Full Answer

Why can't I login to my Salesforce account?

Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page. Confirm your browser does not block Salesforce cookies. Review your Salesforce profile permissions. Many login issues are caused when an extra space is added before or after a username or password.

What do I do if I don't have a Salesforce password?

If this is the first time you are logging in to Salesforce and you do not have a password, make sure to follow the verification steps noted in your automated welcome email (Subject: 'Welcome to Salesforce: Verify Your Account'). If you did not receive a welcome email, contact your system administrator.

How do I Reset my Password if my Salesforce password expires?

If your Salesforce administrator expires user passwords on a periodic basis, you’re prompted to change your password at the end of each period. If you have the “User Single Sign-On” permission, only an administrator can reset your password. For help, contact your Salesforce administrator.

What are the password requirements for Salesforce?

Salesforce passwords are case sensitive and must be at least 8 characters in length. Organizations all have the same default password requirements, however your organization may have additional requirements. If you're not sure, ask your system administrator. A User's username does not have to be the same as their email address.

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How do I log into a community portal in Salesforce?

First, just navigate to the Contact record of the user you want to log in as. Then on the top right of the record page click the action menu dropdown and select Log in to Community as user. You can also navigate to the Community user's contact record by clicking the Contact link on their user detail page.

What should the administrator do to identify why the user is unable to login Salesforce?

Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)The Login History related list on the user's record.The user's profile.Manage Users | Login History.Call salesforce.com Support.

How do I log into my Salesforce account?

Here's how to log in for the first time.Check your email for your login information.Click the link provided in the email. The link logs you in to the site automatically.The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

How do I check my login history in Salesforce?

Download Login HistoryFrom Setup, in the Quick Find box, enter Login History , then select Login History.Select the file format to use. CSV File. ... Select the file contents. The All Logins option includes API access logins.Click Download Now.

How do I enable login for a user in Salesforce?

0:020:46Enable Administrator to Log in as Any User | Salesforce Developer SupportYouTubeStart of suggested clipEnd of suggested clipOnce in setup type login access policies in the quick find box. In the login access policies sectionMoreOnce in setup type login access policies in the quick find box. In the login access policies section check the box for administrators can log in as any user. Admins can now log in as any user.

How do I login as another user in Salesforce?

From Setup, enter Users in the Quick Find box, then select Users.Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user.To return to your admin account, select User's Name | Logout.

Why can't I log into Salesforce?

Troubleshoot your Salesforce login Confirm your login credentials (username and password) are correct. Note: Usernames are not Case sensitive. Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page.

How do I find my Salesforce username and password?

0:051:19Getting Your Username and Resetting Your Password @salesforceYouTubeStart of suggested clipEnd of suggested clipClick on your icon and select setup and to our users in quickfind. Box select users locate your nameMoreClick on your icon and select setup and to our users in quickfind. Box select users locate your name on the list of users. Check the box next to your name make note of the username.

How do I find out my Salesforce password?

Reset Your Forgotten PasswordOn the login page, click the forgot password link.Enter your username and click Continue. ... Within 24 hours, click the link provided in the email, answer your security question, and click Continue. ... When prompted, enter a new password.

Can I track user activity in Salesforce?

With Event Monitoring, you can track user activity and prevent data loss. Event Monitoring provides the audit log files from Salesforce. These logs contain information about nearly 50 unique, user-generated events.

How do I check my login history?

Check Login and Logoff History in Windows Event ViewerStep 1 – Go to Start ➔ Type “Event Viewer” and click enter to open the “Event Viewer” window.Step 2 – In the left navigation pane of “Event Viewer”, open “Security” logs in “Windows Logs”.More items...

What is login type in Salesforce?

LoginType is the type of login, for example, Application, OAuth, or SAML. Label is Login Type.

Why would Salesforce Support need access to my Organization?

Salesforce Support may ask you to Grant Login Access in order to assist you with a question, issue, or request.

Additional Important Information

You will be unable to grant access to certain support organizations if your Administrator has configured restrictions or a Packaged Application's license prevents it.

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