Slaesforce FAQ

how to look client manager info on salesforce

by Maiya Moen MD Published 2 years ago Updated 2 years ago
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Depending on your use case, you would either create a map of all managers to their related user, or could just query for single manager you are looking for. String MgrID = [select managerid from Revenueforecast limit 1].managerid; //change this query to look for the manager ID of a particular user with

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How to monitor social media activity of your contacts in Salesforce?

If you need to know the behavior of your contacts in social networks, you can enable Social Accounts and Contacts feature in Salesforce. Turning on this feature, you’ll be able to see new data that your contacts post in Twitter, Facebook, Klout, and Youtube in appropriate Salesforce contact records.

How do I get help with Salesforce security questions?

Bring your questions to an Ask the Expert webinar, search sessions and register here, and check out other great events where you can connect with a Salesforce expert. 2. Update your user settings to incorporate profiles, permission sets, roles, and data security.

How do I find a user's Salesforce ID?

https://<YourInstanceOrMyDomainHere>.lightning.force.com/lightning/setup/ManageUsers/page?address=%2F 00530000003xqAb %3Fnoredirect%3D1%26isUserEntityOverride%3D1 In each URL above, the User's Salesforce ID is 00530000003xqAb Navigate to the User's Profile. For instructions, see our Manage Profile Lists documentation.

How to find consumer key and consumer secret in Salesforce?

Consumer key and consumer secret (previously client_id and client secret) can be found for connected apps whose Enable OAuth Settings checkbox is checked. @nelson thanks for the link! Something this intregal to salesforce's functionality should be more easily found.

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Where is account manager in Salesforce?

Where do I find Your Account? You can manage your account in Salesforce by clicking the Setup gear in the top right corner and selecting Your Account (Lightning Experience), or Log into Your Account. You can also find Your Account in the App Launcher.

What is client record in Salesforce?

Salesforce automatically creates some records when a chat ends. These records store information about chat customers and their interactions with agents. View these records in the console in Salesforce Classic.

What is account management in Salesforce?

With salesforce account management, you can compile all the information, process it, and transmit all primary contacts and reports in one location. It correctly categorizes and helps you organize your contacts in a best-automated manner; also, it makes general business operations substantially simpler.

How do I view all accounts in Salesforce?

My guess is that you may all ready have a List view labelled All Accounts, you will need to click Account Tab, Under the View Drop Down see if you have a List view labelled All Accounts and Click on Go.

How do you customize the client record Detail page?

Customize the Client Record PageClick. ... In the Quick Find box, enter lightning app , then select Lightning App Builder.Next to the Client Record page, click Clone.Click Relationships in the body of the client record page.More items...

How do I create a client profile in Salesforce?

Available in: Professional, Enterprise, and Unlimited editions.On the Accounts tab, click New.Select Individual or Person account.For the account name, enter the client's name.Select a status. For a client, select Active. For a prospect, select Prospect. ... Enter other relevant information and save the information.

How do I view account hierarchy in Salesforce lightning?

This change is available in Lightning Experience only. Account hierarchy is available in: Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions. On account record page, clicking on Actions dropdown menu will show you the View Account Hierarchy action.

What is account and contact management in Salesforce?

Business accounts store information about companies. Person accounts store information about individual people. Contacts. Use contacts to store information about the people you do business with. Contacts are usually associated with an account, but can also be associated with other records such as opportunities.

How much does an account manager at Salesforce make?

The typical Salesforce Account Manager salary is $80,984 per year. Account Manager salaries at Salesforce can range from $43,337 - $148,000 per year.

How do I find users in Salesforce?

Use Search Setup To Find a Specific User Click the Gear Icon and then click Setup. From here you can see an input box at the top, the placeholder says Search Setup, you can type the name of the user you are searching for here and a list with be populated with various results that match what you entered.

Where is manage user permission in Salesforce?

Required Editions and User Permissions. From Setup, enter Users in the Quick Find box, then select Users. From the user list, you can: Create one user or multiple users.

What is profile in Salesforce?

A profile is a group/collection of settings and permissions that define what a user can do in salesforce. A profile controls “Object permissions, Field permissions, User permissions, Tab settings, App settings, Apex class access, Visualforce page access, Page layouts, Record Types, Login hours & Login IP ranges.

What is a sysadmin profile?

Standard User. The SysAdmin has access to setup and all objects, as they are the ones maintaining the platform. You can create custom profiles with fine-tuned access for different teams.

What is user management?

The most basic aspect of user management is creating the usernames and login accounts for your users. In just a few clicks, you can send a team member their login and get them into the platform.

What does it mean to assign the right profiles, roles, and data access?

Assigning the right profiles, roles, and data access means you will have more flexibility in the future. Consider a comprehensive user management strategy that incorporates these best practices.

What is dashboard in reporting?

Dashboards display data in graphical components arranged in, well, dashboards. Dashboard components are built out of reports and provide a quick look at many key metrics and trends. You can use several reports in a single dashboard. For example, create a dashboard to display several reports with a common theme, like referral performance.

Can you have multiple reports in one dashboard?

You can use several reports in a single dashboard. For example, create a dashboard to display several reports with a common theme, like referral performance. Dashboards come in two flavors: Basic dashboards that are available in Salesforce apps such as Wealth Management or Retail Banking Console.

What is referral in case records?

Referrals are types of case records that track recommendations for clients to receive services from your organization or another group. There are two types of referrals: Inbound referrals are for services at your organization.

Who takes Tim's picture and attaches it to his contact records?

Rosa takes Tim’s picture and attaches it to his contact records, as well.

How to add a contact to NMH?

Click into the Contact Name search box to see if Tim is already an NMH client—which is always your first step whenever you do an intake or create a referral. Tim isn’t a contact in the system yet, so we can add him as a new contact. Click + New Contact, enter Tim’s information, and click Save.

What is case management intake?

Case Management intake and referral records help organizations collect the necessary information to place a potential client into the right program or make sure that a client is connected with the right external organization.

What is outbound referral?

Outbound referrals are for services at another organization, like recommending a client enroll in a program at another organization for a service not offered by your organization.

What is the rule of thumb in Salesforce contact management?

The rule of thumb in efficient Salesforce contact management is to have a single, complete, and accurate contact record for each person who is active with an account. Let’s see what each of these attributes implies:

What is contact in Salesforce?

Contacts help you maintain the information about key decision-makers, key buyers and other influencers for a Salesforce account.

What is Salesforce contact object?

The Salesforce contact object comes preconfigured with a standard set of fields, which can be further customized according to your preferences and needs. In the following list, you can find the default Salesforce contact fields you can fill in when creating a contact:

What is Salesforce account and contacts?

Accounts and contacts are associated with many other standard Salesforce objects, which makes them some of the most important objects in Salesforce. Besides, both of them are the basis of building a 360-degree customer view. That is why a deep understanding of how to use accounts and contacts in the most efficient way is the key to your success among customers.

Why do you need to organize contacts in Salesforce?

Once you have your contacts in Salesforce, you can organize them in contact lists so that they bring more value to your selling process. A contact list view unites contacts that match certain criteria as well as limit the number of displayed contacts.

What does a sales team need to do?

Your sales team needs contacts to connect with customers, show them demos and do any other activities to close the deal.

Should you reflect changes in Salesforce contact details?

Accurate – you should reflect any changes in people’s contact details in Salesforce as early as possible.

How many metrics should be in a sales dashboard?

With that in mind, the perfect sales dashboard should have some combination of the following 12 metrics.

What is a chart in CRM?

Charts can include dials, leaderboards, bar graphs, historical trend graphs, pie charts, fun nels, plotted points, and a variety of other options. Your goal is to display relevant information in a way that’s quickly understood — and using your CRM, to make sure your dashboard is always up-to-the-minute accurate, which is especially important when a salesperson is outside the office and views their mobile dashboard.

How effective are dashboards?

Dashboards are most effective when they give you an overview while ensuring you know the details, too. Salespeople and sales managers have to juggle a number of big-picture metrics, including: With that in mind, the perfect sales dashboard should have some combination of the following 12 metrics.

What is the sales cycle?

Sales cycle. The average duration or time, typically measured in days, it takes a salesperson or your team to win a deal. If you take this average and compare it to the age of each opportunity, you can see if your current opportunities are moving through the funnel as expected. 8.

Is it easier to sell to existing customers or to sell to new customers?

It’s easier and more cost efficient to sell to existing customers than it is to sell to new customers. As a salesperson, you need to balance new business with upsells. This metric keeps you on track.

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