Slaesforce FAQ

can we give salesforce users in cc for email alerts

by Jacynthe Doyle Published 3 years ago Updated 2 years ago
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When false, a User with Salesforce CRM Content subscriptions will receive email notifications if activity occurs on his or her subscribed content, libraries, tags, or authors. To receive real-time email alerts, set this field to false and set the 'UserPreferencesContentEmailAsAndWhen' field to true.

Currently, Salesforce does not support feature of specifying the email address in CC and BCC.Mar 30, 2015

Full Answer

Can email alerts be used in Salesforce process builder?

The email alert will only available for the related Workflow rule or Process Builder. We defined the email Subject and Body here, including using merge fields and adding attachments. This can be users in Salesforce, or Contact, or Email address in fields, this is defined as Recipients Type.

How to receive Salesforce CRM content alerts as daily digest?

The ' Receive Salesforce CRM Content Email Alerts ' and ' Receive Salesforce CRM Content Alerts as Daily Digest ' settings are available via the API on the User object. Mass update the user preferences using a client tool such as Data Loader: 1.

How can I cc my emails to my Salesforce service address?

2. You can setup an email rule in your mail client to CC your emails to your Email to Salesforce service address. Since there are many email clients, we can't give instructions on all of them.

How do I get email notifications for content subscriptions in Salesforce?

When false, a User with Salesforce CRM Content subscriptions will receive email notifications if activity occurs on his or her subscribed content, libraries, tags, or authors. To receive real-time email alerts, set this field to false and set the 'UserPreferencesContentEmailAsAndWhen' field to true.

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How do I add CC to Salesforce email alerts?

CC/BCC Users and ContactsOpen the Email composer.Click on the CC or BCC link to add emails to Blind Carbon Copy.Type the name of the person you would like to included and it will look up this record automatically for both Contacts/Leads and/or Users.

How many people can be added to an email alert in Salesforce?

You can specify up to 100 recipients for the To field. Email alerts have no limit of themselves, and can send more than 100 emails at once.

What is recipient type in email alert Salesforce?

Recipient Type. Description. Account Owner. The user listed as the owner of the account itself or the account associated with the record. This option works only for email alerts on accounts, opportunities, cases, contacts, contracts, and any custom object that is a child of the account object.

Do email alerts work in sandbox Salesforce?

Users may report that workflow rules or approval processes emails are not being received from a sandbox. By default, email deliverability is set to 'System email only' in newly refreshed sandboxes.

How many of the board members can be added to a single email alert?

How many of the board members can be added to a single email alert? Up to 5 additional email addresses can be added to the email alert.

How do I track email alerts in Salesforce?

Once you engage the Workflow process, emails will be sent automatically upon that trigger. You can track Workflow email alerts in Salesforce by looking at your activity history; this will show the emails that have been sent so far.

How do I send a reminder email in Salesforce?

Sending Reminder Emails from SalesforceCreate a Date field within Salesforce. ... Add a checkbox field labeled 'Send Reminder Email'. ... Create two email templates - one for the original survey that you'll be sending out and a second template for the reminder email.

How do I use email alerts in Salesforce flow?

Drag an Email Alert element onto the canvas. In the Email Alert field, select the email alert to configure. To filter the list of email alerts by a specific object, enter the API name of the object. The unique name for each email alert is prefixed with its object.

How do I Create a workflow rule for email alerts?

Create your Workflow RuleGo to Setup > Automation Rules > Workflow Rules.You'll see a list of all existing Workflow Rules in your org. ... Select the Object your workflow rule applies to and click Next.Give your rule an unique Name and a Description. ... Set the Evaluation Criteria to determine when your rule will run.More items...

Why is my email alert not working in Salesforce?

The email id might be having a typo, you might have to change the email deliverability settings, you might want to test email deliverability to see confirmation that the Salesforce IP is whitelisted — These were a couple (or almost it) of solutions on the Salesforce developer and StackOverflow communities.

Do Salesforce sandboxes send emails?

New and refreshed sandboxes have the default email deliverability setting: System email only.

How do I turn on email deliverability in Salesforce?

0:281:39Configuring the Email Deliverability of Your Org | Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipThese options will want to click on the gear icon in the upper right hand corner. And select setup.MoreThese options will want to click on the gear icon in the upper right hand corner. And select setup. In the quick find box on the left hand side type and deliverability. Click on deliverability

The ability to subscribe to content and receive email notifications for updates is only available in Salesforce Classic

See Files and Content: What’s Different or Not Available in Lightning Experience for more details.

Mass update the user preferences using a client tool such as Data Loader

1. Export Data from the User object or Find the Salesforce ID for a User or profile to create a csv file containing desired User Ids for update.

How many email addresses can you add to Salesforce?

This can be users in Salesforce, or Contact, or Email address in fields, this is defined as Recipients Type. You also can add up to 5 email address directly entered in the email alert.

Does Salesforce send email alerts to account owners?

This option works only for email alerts on accounts, opportunities, cases, contacts, contracts, and any custom object that is a child of the account object. If you select another object type or the associated account doesn’t have an account owner, Salesforce sends the email alert to the record owner instead.

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