Slaesforce FAQ

can you run reports on tags in salesforce

by Alexandro Strosin Published 2 years ago Updated 2 years ago
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For example, you spent all that time tagging records for your Holiday Card list, but now you can’t run a report based on Tags to create your mailing labels – major bummer. Using Tags in Views, Reports and Campaigns has been submitted as a feature requests on Salesforce Ideas – vote them up (links below)! Personal Tags on Lists and Reports

The biggest downside of Tags is that you can't create a View or Report on Tags. This is a big gaping hole in the functionality of Tags. For example, you spent all that time tagging records for your Holiday Card list, but now you can't run a report based on Tags to create your mailing labels – major bummer.Jun 1, 2013

Full Answer

Is it difficult to create tags in Salesforce?

It is not difficult to create tags in Salesforce. All tags should be separated by commas. Don’t forget to click Save when you are done with this setting. 5. Once you click Save, you should be able to see Tags that are shown in your page. You can see your Personal or Public Tags easily.

How do I find a personal tag in Salesforce?

Tags have Record IDs just like any Salesforce object. To find Tags with the Data Loader, be sure to check the box “Show All Salesforce Objects.” NOTE: Unless exported by the API, Personal Tags are not visible to System Administrators (they are considered private records).

What is Salesforce reporting?

Salesforce reporting is possibly the most valuable capability you have at your disposal. With the wealth of information in your Salesforce org, it is vital that you know how to create a report in Salesforce so that your users can view the data that is relevant and important to them. Salesforce reports are a list of filtered records.

What should you look for when using Salesforce holiday tags?

You should be able to stay organized when using Salesforce. For example, these tags are able to be used to connect the word “Holiday Card” to Contact records. By doing so, you are able to make your own Holiday Card mailing lists easily. 1. Easy to organize your records

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Can you report on Tags in Salesforce?

You can use Tags for searching your records based on certain keywords. However, you are not allowed to create a report that is based on these filtered records.

Can you use Tags in Salesforce lightning?

Universal tagging lets you add a custom tag to any standard or custom object record with a detail page. You can then see and navigate to all of the other objects with that same tag right from the detail page! Just drag the "tagging" component and the "related tag list" component to any record page.

What kind of reports can you run in Salesforce?

Types of Salesforce Reports There are four types of reports that you can create in Salesforce: Tabular, Summary, Matrix and Joined. Each one is best suited to show different types of data, depending on what you want out of a report.

What is a tag report?

With the Tag Performance Report you can develop better-informed social marketing strategies with more granular analysis into your tag performance. Tagging is a great way to track the performance of your outgoing posts for campaigns, content and gather insight on how your audience receives your content.

What is the difference between lightning tags and force tags?

The main difference between the Lightning tags and force tags is force tags works as apex:inputField tags work on the VF page. For example, if we are using forceInputField for the picklist field then it will show the input in picklist format with the respected values. It also supports the lookup/master input fields.

What are content tags in Salesforce?

In Salesforce CRM Content, tags are descriptive labels that help classify and organize content. Contributors can assign tags to their files, Google docs, or web links, to enable all library members to browse for content by tag.

What is the difference between dashboards and reports?

Reports tend to be broader and feature historic data. Because they must be delivered periodically, they represent a snapshot of a specific area or organization rather than its real-time situation. Dashboards, on the other hand, are built to visualize and organize data in real-time.

What are the different type of reports available?

What Are The Different Types Of Reports?Informational Reports. The first in our list of reporting types are informational reports. ... Analytical Reports. ... Operational Reports. ... Product Reports. ... Industry Reports. ... Department Reports. ... Progress Reports. ... Internal Reports.More items...•

What is difference between reports and dashboards in Salesforce?

Whereas Salesforce reports are displayed in columns and rows, the dashboard is a visual display of this data. Each component on the dashboard displays data from a single report. No component will display data from multiple reports. However, you can view a Salesforce report with multiple dashboarding tools.

Can you report on tags in Zendesk?

In the Rows panel, add the attribute Ticket group. In the Filters panel, add the attribute Ticket tags. Then, click this attribute to open the filter menu. Select the tags you want to show in the report, in this case checked_by_manager, close, and csat.

How do I view tags on zendesk?

Viewing all tickets where a tag is appliedIn Admin Center, click the Objects and rules icon ( ) in the sidebar, then select Tickets > Tags. A list of the most popular tags (the top 100) for the past two months appears. ... Click a tag to view all tickets where the tag is applied.

How do I search tags in Zendesk?

You can search for tags contained in tickets and forum articles. Using the search box, enter the name of the tag and the search results will display all the tickets and forum articles that contain the tag. Your search results will contain only occurrences of the word 'installation' when used as a tag.

Run a Report Synchronously

To run a report synchronously, use one of the ReportManager.runReport () methods. For example:

Run a Report Asynchronously

To run a report asynchronously, use one of the ReportManager.runAsyncReport () methods. For example:

Can you automate reports?

Reports specific to a single send can’t be automated (unless using a triggered send definition). For example, email performance by domain is a report that you can't automate. Reporting capabilities are only available on standard data extensions that are a core part of the Marketing Cloud.

Can you run reports manually in Marketing Cloud?

Marketing Cloud provides dozens of standard reports to track the effectiveness of your campaigns. You can run reports manually or schedule them to run automatically. You can also choose who receives the reports. Check out some examples of what you can learn from these reports.

What are reports in Salesforce?

Each Salesforce report is a set of data displayed in rows and columns that you can group or filter by certain criteria. You can also visualize Salesforce reports as a chart, such as a bar chart, line chart, donut, etc. Here is what it may look like:

How to create reports in Salesforce

Let’s go through the flow of creating a standard report in both Salesforce Classic and Lightning Experience. After that, we’ll also show you how to create a custom report type in Salesforce.

Salesforce report formats

When building reports in the Lightning Experience, the report format is updated automatically.

Salesforce report types

Salesforce offers out-of-the-box templates for reporting called report types. Each template corresponds to a particular set of data and columns to order this data. There are different types of reports grouped into several categories:

Reporting outside of Salesforce – why you should consider this

Both standard and custom reports in Salesforce are suitable for simple analytics, such as pipeline analysis. However, they are not fit for more advanced analytical purposes, making forecasts, and blending Salesforce records with external data.

Are native Salesforce reports good?

There cannot be an exact definition of good or bad for Salesforce reports. You can use them for your basic reporting needs, and they are good for that. At the same time, Salesforce reports are limited in functionalities compared to Google Sheets or Excel, where you can implement complex calculations.

Types of Salesforce Reports

There are four types of reports that you can create in Salesforce: Tabular, Summary, Matrix and Joined. Each one is best suited to show different types of data, depending on what you want out of a report.

How to Create a Salesforce Report

To get started, head over to the Reports tab. If you don’t see it, click on the App Launcher (9 dots). Then, click “New Report”.

Report Charts

While we’re here, let’s add a report chart. Click on “Add Chart”. If you’ve previously added a chart, you’ll simply see a chart icon.

Salesforce Report Features

While you’re viewing your report, there are a couple of other features to be aware of. Click on the drop-down next to “Edit” and you’ll see you can:

Scheduling a Salesforce Report

In Lightning, you can subscribe to up to five reports, which you will then receive via email. To subscribe, a user must have access to the folder a report is stored in.

Salesforce Custom Report Types

In some instances, the native reports just won’t cut it. Perhaps you need to report on more than 2 objects, or you want a report to display records “without” other associated records, for example, Contacts without Accounts. In this instance, you would need to create a custom report type.

Create Your First Report!

Now, over to you. Have a go at creating the following reports in a Salesforce sandbox/developer org:

What is Reports

A report can be defined as the collection of records as per the criteria provided by the user. It's shown in Salesforce in table structure, and can be filtered, grouped, or summarized in a graphical structure.

What are Report Types?

A report type resembles a layout which makes reporting simpler.

Report Types are classified into two types

Standard Report Types are created by Salesforce on both standard and custom objects.

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Learning Objectives

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After completing this unit, you’ll be able to: 1. Explain best practices for tracking sends. 2. Name standard Marketing Cloud reports. 3. Schedule and automate a report. 4. Explain what you can achieve through A/B testing. Your account is set up, you can send emails, and now you’re ready to communicate with your customers. …
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Tracking

  • Have you ever sent a message and wished you could know whether people were actually reading it or clicking any of the links? Marketing Cloud makes it easy for you to get that information and more for every message you send. After you start sending emails, follow these steps to access tracking data. 1. Navigate to Email Studio. 2. Click Tracking. 3. Click Sendsto view a list of your s…
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Reports

  • Marketing Cloud provides dozens of standard reports to track the effectiveness of your campaigns. You can run reports manually or schedule them to run automatically. You can also choose who receives the reports. Check out some examples of what you can learn from these reports. The best way to get to know Marketing Cloud reports is to spend time exp...
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A/B Testing

  • If you want to get even more sophisticated with testing and tracking your message success, check out the A/B Testing feature in Marketing Cloud. A/B Testing is a method of market testing in which you send two versions of your communication to two test audiences from your subscriber list. You can track which version receives the highest unique open rate or highest click-through r…
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You’Re Ready to Go!

  • Congratulations on completing the initial setup of your Marketing Cloud account! You learned new Marketing Cloud terminology, configured your account defaults, set up users and roles, created business units, ran reports, and much more. Now it’s time to learn more about specific Marketing Cloud applications. Complete the Create and Send Targeted Emails with Email Studio trail to sta…
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Resources

  1. Help:A/B Testing
  2. Help:Discover
  3. Web:Salesforce Admins
  4. Help:Standard Reports for Marketing Cloud Data Management and Analytics
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