Slaesforce FAQ

does godaddy work with salesforce

by Helen Schoen Published 2 years ago Updated 2 years ago
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Salesforce simply does not offer an email syncing tool that working with legacy GoDaddy email accounts, previously marketed under the Unlimited Email brand.

It is based on Open Source, Open Standards and Open APIs so it works with every email account or mailbox including GoDaddy Professional Business Email – Essentials and Pro. The app is designed to automatically sync emails to Salesforce records so users are relieved of the chore of adding emails to Salesforce.

Full Answer

Match My Email Works With GoDaddy

Match My Email works seamlessly with both GoDaddy’s new and old email offerings because it is based on the IMAP open standard. IMAP is the lingua franca of email.

Install Match My Email for Free

Match My Email is the #1 app on the AppExchange for GoDaddy email users. Match My Email balances automation, de-duplication, usability and privacy setting in a well-tuned app that saves Salesforce users time about 3 hours of work each month and creates a ‘perfect’ record of customer email correspondence in Salesforce.

Likelihood to Recommend

I have purchased domains through a few different sites over the years and the ones I purchased from other companies, I always had issues with. The ones I have purchased through GoDaddy were no problem at all. They have easy help pages that helps you set up step-by-step no matter where you will use your domain. I now only purchase them from GoDaddy.

Pros

Customer service has great hours of availability. When things go wrong, and they will, it is nice to have the ability to get in touch with someone.

Cons

Support agents are woefully undertrained, even in knowledge of their own products.

Likelihood to Renew

We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

Usability

Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

Support Rating

I think a lot of companies can learn from GoDaddy's support team. I have found:

Alternatives Considered

GoDaddy has great access to customer service as it's 24/7 and can be with a live on the phone person and helpful however I feel that inMotion has better quality customer service, they go above and beyond whereas GoDaddy just goes above but not beyond.

Fully supported

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Unsupported

Your website could display as you designed it, or it might not work. The experience for your visitors is unpredictable. If there are bugs, we won’t dedicate resources to fixing them.

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