| Salesforce For Outlook (SFO) version | SFO v2.4.x & older | SFO v2.5 thru 2.7.x | SFO v2.8.x & later |
| Installation Option | Only Per-Machine is available - by Defau ... | Only Per-User is available - by default | Options 1-Per-Machine 2-Per-User |
| Must be installed by | Local Administrator/IT | End User/Anyone | 1. Local Administrator 2. End User |
| Location of the installation folder | Program Files | %AppData%ProgramsSalesforce.com | 1. Program Files (x86) 2. |
| Location of the Logs and Sync Data | %AppData%Salesforce.comSalesforce for ... | %AppData%Salesforce.comSalesforce for ... | %AppData%Salesforce.comSalesforce for ... |
Full Answer
How to integrate Outlook email with Salesforce?
Step 1: Click Setup and type “Outlook” in the quick find box. Then select “Outlook Integration and Sync”. Step 2: Enable the toggle button in Outlook Integration. Step 3: Enable the toggle button in “Use Enhanced Email with Outlook”. Step 4: Click the “Activate and Notify Reps” link. Step 5: Click the “Edit” button in Email to salesforce.
How do I know what version of Salesforce for Outlook is installed?
Make sure SFO is running in your System Tray at the bottom right corner of your screen (if you do not see the icon, simply double click on the Salesforce for Outlook icon to run the application). 2. Right click on the icon and click on About. 3. You should see the version installed on the pop up About Salesforce for Outlook window. 1.
Why Salesforce for Outlook is the best solution for sales reps?
To increase the efficiency and productivity of Sales reps, Salesforce for Outlook has been the best solution for enabling your reps to maintain data in Outlook and Salesforce and manage their sales more effectively.
What can the Outlook integration do for your sales reps?
With the Outlook integration, reps can do more from Outlook. Plus, when you add Einstein Activity Capture, reps avoid busy work and stay focused on selling. Here’s a quick glimpse of what you can deliver to your sales reps.
Is Salesforce for Outlook still supported?
Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.
How do I know what version of Salesforce I have in Outlook?
On your computer, navigate to Control Panel\All Control Panel Items\Programs and Features or simply enter appwiz. ... In the Search box on the top right corner type in Salesforce or Salesforce for Outlook and press Enter.In a few seconds you should see the Salesforce for Outlook in the list.More items...
How do I update Salesforce for Outlook?
From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration.To see which kinds of records sync, hover over filter icons ( ).To stop an item from syncing, clear its checkbox. All fields related to that item are disabled on the page.Save your changes.
Is there a Salesforce plugin for Outlook?
To use the integration, each Outlook user needs the Salesforce add-in for Microsoft Outlook. How you get the add-in is up to your Salesforce admin and your IT department. After the add-in is installed, launch it in Outlook, connect your email account, and then manage the add-in like you do other Microsoft add-ins.
How do I add Salesforce to Outlook 365?
Installing the Salesforce Outlook Add-in (Mac)Find Salesforce in the add-in in the list and check the box in the Turn On column.Wait about 15 to 20 seconds and then open Microsoft Outlook.The Salesforce add-in should appear on your Outlook ribbon.
How do I add Salesforce to Outlook 2016?
In Outlook on the web, click the gear icon (top right) and select Manage Add-ins. (Outlook 2016 for Mac users should install via Outlook on the web.) In the search bar on the top right, type Salesforce. When the search returns the Salesforce Lightning for Outlook add-in, set the toggle to On to install the add-in.
What is the difference between Salesforce for Outlook and Outlook integration?
The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.
Does Office 365 integrate with Salesforce?
The Salesforce and Office 365 integration lets you keep a complete record of all your communications. With Salesforce Office 365 integration, you can enjoy the following benefits: Salesforce Office 365 integration permits you to pass your data to and from the internal and external systems.
How do I enable Salesforce in Outlook?
Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:Click File | Options | Add-Ins.Click the Manage drop-down menu and select Disabled Items and click on Go...If the Salesforce add in is listed, select it and click Enable.More items...
How do I download Salesforce addin for Outlook?
From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.
Does Salesforce for Outlook work with Office 365?
Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA). You can read the full announcement from Salesforce as well as more about the app here. You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.
How do I install Salesforce for Outlook lightning?
0:043:08How to Install Lightning for Outlook - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd type in lightning and locate lightning for Outlook and sync go ahead and click on that findMoreAnd type in lightning and locate lightning for Outlook and sync go ahead and click on that find lightning for Outlook. And enable the feature by selecting the gray bar.
Does Salesforce work with Outlook?
The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications,while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emailsand events to Salesforce records. Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendarevents between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.
Can Salesforce be integrated with Outlook?
The integration between Salesforce and Microsoft® Outlook® requires both server-side setup and ashort client-side setup procedure. Review the system requirements and ensure that your emailserver is set up to communicate with the integration. Turn on the integration and push the Salesforceadd-in to your Outlook users.
Learning Objectives
Summarize how your reps rely on Microsoft® Outlook® and Salesforce to work their prospects and deals.
Why Sales Reps Use Outlook
Your sales reps already spend time in Outlook. Here’s what they do with it.
Why Reps Use Salesforce
Ursa Major purchased Salesforce because it’s a powerful sales tool. Kudos to them! Their reps use Salesforce to track information about their prospects and deals. But let’s take a closer look at what sales teams use Salesforce for.
Why Redundancy Is a Problem
Why is knowing about redundancy important? Because your sales reps do some of the same things in Outlook as they do in Salesforce. Our Ursa Major sales reps Erin and Lance often use both applications to track contacts, schedule meetings and appointments, and track tasks.
How Integrating with Outlook Helps Your Sales Reps
With the Outlook integration, reps can do more from Outlook. Plus, when you add Einstein Activity Capture, reps avoid busy work and stay focused on selling. Here’s a quick glimpse of what you can deliver to your sales reps.
How to integrate Salesforce with Outlook?
Steps to integrate Outlook and Salesforce. Step 1: Click Setup and type “Outlook” in the quick find box. Then select “Outlook Integration and Sync”. Step 2: Enable the toggle button in Outlook Integration. Step 3: Enable the toggle button in “Use Enhanced Email with Outlook”. Step 4: Click the “Activate and Notify Reps” link.
What are the benefits of integrating Salesforce with Outlook?
Benefits of integrating Salesforce with Outlook. 1. time for reps in entering data and switching between the two applications. 2. Assist sales teams in tracking important email conversations relevant to Salesforce records. 3.
What can Salesforce access?
1. Sales Reps can access all your Salesforce data such as contacts, leads, accounts, opportunities, and cases associated with emails and appointments directly in outlook. 2. Sales Reps can focus more on the overall sales process to increase sales productivity & forecast accuracy. 3.
How to add email to Salesforce?
Add Email with Contact in Salesforce. Step 1: Create a new Contact with an email address. Step 2: Go to Outlook. Step 3: Click on New Email. Step 4: Enter the same email address (which you entered in salesforce contact) in To, and write subject and description. After that send the email.
What is Outlook software?
Microsoft Outlook is an email software program that allows users to send and receive an email on their computer. It provides many out-of-the-box functionalities to manage various types of personal data including calendar appointments and similar entries, tasks, contacts, notes, sharing information in groups, and creating multiple tasks and events
Does Salesforce work with Outlook?
To increase the efficiency and productivity of Sales reps, Salesforce for Outlook has been the best solution for enabling your reps to maintain data in Outlook and Salesforce and manage their sales more effectively. Salesforce integration with outlook will help sales reps track customer interactions and reduce duplicate work between the two systems.
