Slaesforce FAQ

does pagerduty integration with salesforce

by Lonny Block PhD Published 2 years ago Updated 2 years ago
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Does PagerDuty integrate with Salesforce?

Salesforce Service Cloud + PagerDuty Integration Benefits Each PagerDuty subdomain can be connected to multiple Salesforce Service Cloud objects to streamline cross-organizational collaboration.

What is PagerDuty integration?

One of the biggest value-adds of the PagerDuty platform is its ability to integrate with your existing tech stack. Rather than ripping and replacing technology, PagerDuty integrates with over 350+ tools and solutions to centralize operations and ensure complete visibility across an organizations infrastructure.

What can you do with PagerDuty?

PagerDuty can automatically group related alerts into a single incident to minimize noise while centralizing relevant context. Incident notifications are automatically sent using any preferred combination of phone calls, SMS, push notifications and emails.

How do I add integration to PagerDuty?

Go to Services Service Directory and select the service where you'd like to add the integration. Select the Integrations tab Add another integration. Select the integration(s) you use to send alerts to this service from the search bar, dropdown or from our most popular integrations list. Click Add.

Is PagerDuty an ITSM tool?

PagerDuty integrates with a number of ITSM tools, including: ServiceNow. Jira Cloud.

What is PagerDuty technology stack?

It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem. PagerDuty is a tool in the Monitoring Aggregation category of a tech stack.

What is PagerDuty application?

The Android app makes the mobile site functionality native, with a few extras. The full feature list: Receive unlimited push notification alerts. New custom sounds for push notifications (the most requested beta feature) Easily access and respond to open incidents (acknowledge, resolve or reassign)

Does PagerDuty use twilio?

Founded by geeks for geeks, PagerDuty pioneered an independent, highly reliable, cloud-based alerting service that works with almost all existing IT monitoring tools. By selecting Twilio as its primary communications provider, PagerDuty easily scaled to hundreds of thousands of SMS and voice alerts a month.

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