Salesforce has configuration setup to identify duplicate records when users create new records. While setting it up, you have an option to 1) alert the user about it and show the possible duplicates and 2) have the ability to report on these duplicate records created.
What is Salesforce Salesforce duplicate management?
Salesforce gives you tools for managing duplicates one at a time and across your org, and to track your progress in eliminating duplicates. Give your sales team the tools they need for maintaining great relationships with customers, and keep your leads, accounts, and contacts clutter free.
How to check for duplicate leads in Salesforce?
While the best way to prevent duplicates is by activating Salesforce duplicate rules (but these rules are sometimes not perfect*), this reporting hack is a quick option to run a check. Use case: as a marketer, you consider any lead with the same email address a duplicate. You want to check how many leads have the same email address.
How to remove duplicates in report?
Remove duplicates in report. 1 Open your report in edit mode. 2 Navigate to username field and click the down icon as shown in screenshot. 3 Click 'Group by this Field' link which will result into grouping based on username.
What is the standard account duplicate rule in Salesforce?
The standard account duplicate rule, one of the defaults that come with Salesforce. The Matching Rule is referenced in the Duplicate Rule. Matching rules are the best place to start since they determine what defines a duplicate.
Why are there duplicates in my Salesforce report?
If you select at least one Territory field, then the report behaves as Contacts with Accounts and Territories. As a result, if an Account or Contact is assigned to two different Territories or is assigned to the same Territory for different reasons, it will be returned twice.
How do I manage duplicate records in Salesforce?
To manage duplicates that aren't surfaced by a duplicate rule, create a duplicate record set.On a duplicate record set list view, click New.Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).In Lightning Experience, in the Related tab, click New.
How do you find duplicate leads in Salesforce?
Go to Salesforce setup, and search for 'Report Types'.Click 'New Custom Report Type'.Choose Leads as the Primary Object.Name your report type, eg. Duplicate Leads Detected. Add a description, I like to describe what our business considers a duplicate, ie. ... Store in the 'Administrative' category.Select 'Deployed'.
How do I filter duplicates in Salesforce?
How to configure duplication rules:Go to Setup, in the QuickFind type Duplication Rules.Select New Rule and the object you want.Enter a name and description.Select the record-level security required: ... Set the action you want to happen when records match.More items...
How do you find duplicates in Salesforce lightning?
In Setup, use the Quick Find box to find Lightning App Builder. On accounts, contacts, or leads, add the Potential Duplicates component. Select how you want to alert sales reps to duplicates. You can't add the Potential Duplicates component to custom objects.
Can you remove duplicates in Salesforce report?
You can't remove the duplicates in the report; the report builder doesn't do distinct so I'd recommend Excel.
How do I find duplicates in Salesforce report?
In Setup, use the Quick Find box to find Report Types.Create a report type, selecting Account, Contact, Lead, or Duplicate Record Set as the primary object. ... Click Next.Relate Duplicate Record Items to the primary object that you selected.More items...
What are duplicates in Salesforce?
A duplicate rule defines what happens when a user views a record with duplicates or starts creating a duplicate record. Salesforce provides standard duplicate rules for business and person accounts, contacts, and leads. You can also create duplicate rules.
What is a duplicate report?
Duplicate Reports are additional evaluation reports that can be purchased during the online application process, during the review process, or after the evaluation service has been completed.
How do I allow duplicates in Salesforce?
From Setup, use the Quick Find box to find Duplicate Rules. To edit a rule, click the rule name, and click Edit. To create a rule, click New Rule, and select the object you want the rule to apply to. Enter the rule details, including a name, description, and record-level security settings.
How do you prevent duplicates in Salesforce reports?
Bypass sharing rules if needed - if you want to match on all records, change Record-Level Security to Bypass sharing rules. Choose what happens on Create and Edit. If you want to prevent duplicates, choose Block. Otherwise, choose if you want to Alert the user or Report the duplicate.
How to Check Duplicates with Salesforce Reports
Use case: as a marketer, you consider any lead with the same email address a duplicate. You want to check how many leads have the same email address.
Unique Count Tips & Considerations
As I said before, the best way to prevent duplicates is by activating Salesforce duplicate rules but it will enable you to run a quick check.
Customizing Matching Rules
to Set Up Your Matching Rules, Follow These Steps
- In Salesforce Setup, search for Matching Rules on the left menu
- Click New Rule to create a new rule or click Edit to edit an existing rule. Note: Rules that are active cannot be edited, deactivate the Duplicate rule and the Matching Rule to edit. Standard rules...
- Choose the object that the matching rule is for.
- In Salesforce Setup, search for Matching Rules on the left menu
- Click New Rule to create a new rule or click Edit to edit an existing rule. Note: Rules that are active cannot be edited, deactivate the Duplicate rule and the Matching Rule to edit. Standard rules...
- Choose the object that the matching rule is for.
- Enter a rule name and select the fields and matching method for each one. For details on the matching methods, check out the Salesforce help.
Customizing Duplicate Rules
- Now that you have matching rules, you can decide what happens when they find a match. To customize Duplicate Rules search for Duplicate Rules in Salesforce Setup. Like Matching Rules, there are a few things you may want to consider before setting these up: 1. Should duplicate checks bypass sharing?If your organization's records are private, you'll have to determine wheth…
to Set Up A Duplicate Rule, Follow These Steps
- In Salesforce Setup, search for Duplicate Rules on the left menu.
- Click New Rule and choose an object or edit an existing rule. To edit a rule, you have to deactivate it first.
- Name the rule - if you plan to have a lot of rules, consider a naming convention so it’s easier to find the rule you need to edit.
- In Salesforce Setup, search for Duplicate Rules on the left menu.
- Click New Rule and choose an object or edit an existing rule. To edit a rule, you have to deactivate it first.
- Name the rule - if you plan to have a lot of rules, consider a naming convention so it’s easier to find the rule you need to edit.
- Bypass sharing rules if needed - if you want to match on all records, change Record-Level Security to Bypass sharing rules.