Slaesforce FAQ

how to clean up your salesforce data

by Ramon Cassin Published 2 years ago Updated 2 years ago
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Use Data.com Clean to keep your Salesforce data current and complete with data from Dun & Bradstreet and crowd-sourced data from Data.com. Using Clean jobs, you can clean all your records regularly. You can also clean a single record or a list of records.

6 Easy Ways to Keep Your Salesforce Database Cleaner
  1. Bye-bye Duplicates. ...
  2. Revisit Qualified Lead Definition- Often!
  3. Remove the @bogus.email Addresses. ...
  4. User Training (Wash, Rinse and Repeat.) ...
  5. Make Free Form Fields Not so Free Form. ...
  6. Implement a DNR (Do Not Resuscitate) Policy.
  7. Protect Yourself from Yourself.

Full Answer

Why is it important to keep your Salesforce data clean?

Dedicating a good amount of time and effort to keeping your sales data clean solves the problem of poor data quality and brings increased accuracy of sales reports and forecasts, sales reps’ productivity and shorter sales cycles. Have no idea how to maintain, customize and enhance your Salesforce?

How can insycle help you cleanse and audit your Salesforce data?

If you want a cost-effective solution that can help you to audit your data, cleanse existing Salesforce data, and automate the cleaning of your data moving forward — Insycle is the solution for you. Insycle connects directly to your Salesforce database and is a complete data management solution for Salesforce.

What is data clean&prospect in Salesforce?

Data.com is a Salesforce product that allows you to perform a number of different services against your data, their flag ships products are Data Clean & Prospect. Prospect allows you to search for specific companies to sell to that fall into a number of criteria set by you, but the product we are interested in here is Clean.

What happens when data is dirty in Salesforce?

When data is dirty, it not only affects the productivity of teams, but it can also potentially hurt relationships with customers or damage the reputation of the business. In Salesforce and most other CRMs, the origin of dirty data can usually be pinpointed by one or more of the following behaviors:

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What is data cleaning process in Salesforce?

Salesforce data cleaning is the process of removing and repairing outdated, duplicate, or incorrect information from your Salesforce database. Over time, prospects change jobs, companies go through mergers and acquisitions, and contact information changes.

How does Salesforce maintain clean data?

How to maintain clean dataEstablish a process. If you discovered that your organization does not have data quality standards, then now — more than ever — is the time to create a formal process that supports complete and accurate data. ... Educate the organization. Creating or changing a process can be difficult. ... Reward teams.

What are the methods for cleaning the data?

Data Cleaning Techniques That You Can Put Into Practice Right AwayRemove duplicates.Remove irrelevant data.Standardize capitalization.Convert data type.Clear formatting.Fix errors.Language translation.Handle missing values.

How do you clean up customer data?

How to Clean DataRemove duplicate contacts.Correct structural errors.Address missing data.Keep your data fresh.Standardize data entry.

What is Sfdc hygiene?

Salesforce hygiene means the system is maintained by its everyday users. Each representative keeps quality data that is easy to collect and doesn't slow down a sales funnel. In an ideal world, leads come into your Salesforce with the right name, company, and contact information.

How do you maintain data quality in Salesforce?

Business success depends on accurate, complete data that your sales team knows they can rely on. Use Duplicate Management to reduce and prevent duplicate records. Use Data Integration, Data.com Prospector, or Data.com Clean to incorporate data from third parties and Data.com into your records.

What are the 7 most common types of dirty data and how do you clean them?

The 7 Types of Dirty DataDuplicate Data.Outdated Data.Insecure Data.Incomplete Data.Incorrect/Inaccurate Data.Inconsistent Data.Too Much Data.

How many steps are involved in data cleaning?

Data cleaning in six steps.

What is the difference between data cleansing and cleaning?

Data cleansing, data cleaning and data scrubbing are often used interchangeably. For the most part, they're considered to be the same thing. In some cases, though, data scrubbing is viewed as an element of data cleansing that specifically involves removing duplicate, bad, unneeded or old data from data sets.

Why Data cleansing is required?

Data cleansing ensures you only have the most recent files and important documents, so when you need to, you can find them with ease. It also helps ensure that you do not have significant amounts of personal information on your computer, which can be a security risk.

What is database hygiene?

Data cleaning, data hygiene, or database enrichment are all terms referring to maintaining big data sets free of duplicate data, inaccuracies, and inconsistent information. Keeping data clean may seem a daunting task, especially if you have a considerable customer base.

What is data cleaning in marketing?

Data cleaning or cleansing is the process of detecting and/or removing corrupt or inaccurate records from a set of data. When talking about sales and marketing, such a set of data is customer and prospect information usually stored in a CRM system.

What is the most powerful Salesforce data cleansing tool?

Insycle is the most powerful Salesforce data cleansing tool available today. Not only does our system offer pre-built templates for bulk cleaning all of the most common data problems, but it also allows you to schedule automated data cleansing on a daily, weekly, or monthly basis.

What is Bad Salesforce Data?

Bad data can refer to almost any data-related error in your Salesforce database. While there are some common outliers, there are a few common data errors that plague most companies:

What happens if Salesforce error goes unfixed?

Errors that go unfixed can have a negative impact on personalization in your marketing campaigns and sales initiatives. Those issues continue throughout the lifecycle of every customer, until the data is fixed.

What is the best thing that you can do for the health of your data?

The best thing that you can do for the health of your data is to make sure that you have proper validation on forms that input data into your Salesforce databases.

What is CRM data grader?

CRM Data Grader: Free Tool that Analyzes and Grades your CRM Data Quality Automatically.

What is bad data in Salesforce?

Bad data can refer to almost any data-related error in your Salesforce database. While there are some common outliers, there are a few common data errors that plague most companies: Duplicate records. Typos and other data entry errors. Formatting for phone numbers and addresses.

What is data cleansing?

A data cleansing program puts you in a position to minimize the impact that bad data will have on your company. By being proactive in your data collection, auditing, and cleansing practices, you can ensure that you maximize your marketing budgets, give your internal teams confidence in your data, and put yourself in a position to reliably scale ...

What is sales data cleansing?

Well-performed sales data cleansing embraces data hygiene activities on the business and the technology sides. Dedicating a good amount of time and effort to keeping your sales data clean solves the problem of poor data quality and brings increased accuracy of sales reports and forecasts, sales reps’ productivity and shorter sales cycles.

How much of CRM data is obsolete?

70% of CRM data becomes obsolete each year, so regular data cleansing should become your routine. The most evident way to maintain data timeliness is to ensure that your in-house administrator or Salesforce support vendor regularly provides data cleansing with dedicated tools. Another measure you can take to fight obsolete data is to enforce weekly data cleansing activities to employees. For example, sales reps may clean up expired opportunity close dates and other CRM data, which is no longer relevant.

Why is CRM important for sales?

Increased sales reps’ productivity. Having accurate and complete data in CRM helps sales reps spot leads with higher conversion possibility and make them a focus of their prospecting activities.

How much does it cost to verify a CRM record?

According to 1-10-100 Rule, it takes $1 to verify a CRM record when it is initially inputted, $10 to clean it later, and $100 to do nothing (a result of lost opportunities and wasted time). To prevent the revenue drain caused by discordant sales data, you should take proactive technical measures to maintain data quality. For instance, an in-house Salesforce administrator (or the one from a Salesforce support service provider) can enable automated deduplication with Salesforce duplicate rules that help to identify and manage (delete, merge, etc.) duplicate records. The administrator can also introduce validation rules. They prevent the entry of data not compliant with the internal quality standards of the sales data in your company. For instance, a rule can validate that the opportunity’s close date isn’t prior to the current day or that the opportunity amount is a positive number.

Can you address duplicate contact and account records in Salesforce?

Looking at the data quality issues through the prism of my experience in managing Salesforce support projects, I believe that minor data quality problems (like duplicate contact and account records) can be addressed with the efforts of an in-house Salesforce administrator. As for severe CRM data issues, like malfunctioning custom reports that provide misleading info, they are better addressed in the course of third-party support. You may see how ScienceSoft provides that within its Salesforce support services. From my experience, the most valued benefits of data cleansing are:

How to clean up data?

Every organization’s needs are different, but here are some actions that can help establish a process: 1 Assign a point person or team responsible for data cleansing 2 Schedule recurring events to tackle data cleanup and enrichment 3 Schedule weekly team meetings to assess what’s working or not working 4 Check the health of new data sources before adding 5 Review existing validation rules or set up new ones 6 Document any feedback, issues, or areas for improvement 7 Create documentation for data quality standards and best practices, including the reason why data is captured 8 Share documentation with organization and include in training for new employees

How to establish a process for data cleansing?

Every organization’s needs are different, but here are some actions that can help establish a process: Assign a point person or team responsible for data cleansing. Schedule recurring events to tackle data cleanup and enrichment. Schedule weekly team meetings to assess what’s working or not working.

What is a duplicate check in Salesforce?

Duplicate Check for Salesforce is a free tool that finds duplicates, prevents duplicate records, and merges duplicate data.

What to do if your organization does not have data quality standards?

Establish a process. If you discovered that your organization does not have data quality standards, then now — more than ever — is the time to create a formal process that supports complete and accurate data. An absence of process or poor adoption of process is what leads to dirty data in the first place.

Why is clean data important?

The importance of clean data. Clean data — data that is free from errors and inaccuracies — is essential to any sales team. It enables teams to focus on exploring leads, fostering customer relationships, and meeting business goals instead of constantly verifying the integrity of their data.

How to minimize dirty data?

However, you can minimize dirty data by establishing formal data quality standards and processes, educating the organization on the importance of doing so, and rewarding teams for adopting better habits.

What is data.com clean?

Data.com Clean is a tool not only allows you to understand the quality of your data, but it provides access to data from trusted sources so you can fill in the blanks quickly. Likewise, contact and business profiles are updated with the latest and greatest data, improving overall data accuracy. An added bonus — customer research and insights are also available to build stronger customer relationships and richer pipelines.

What is data hygiene?

Commit to data hygiene. Remove data that is incorrect, incomplete, improperly formatted, or duplicated in your company’s database of record (DBOR).

Why is data hygiene important?

It’s like checking the expiration date of the food in your emergency kit. Just remember to focus on the following key principles.

Is clean data good?

Clean data is great. Fast processing of that data is even better. So let’s review some best practices in data storage that can help with account optimization and email processing times.

Does Cumulus Bank use Sales Cloud?

For example, Cumulus Bank uses Sales Cloud as its DBOR. One of Cumulus’s branch managers found a typo in the data he is importing into Marketing Cloud. Instead of logging into Sales Cloud to ensure a customer’s original record is correct, the manager makes an update to his spreadsheet before uploading it into Marketing Cloud. While it might not seem like a big deal, these little changes over time can make a big impact.

What is a field trip in Salesforce?

Field Trip is simple and effective, it will analyse all of your fields for a particular object and then allow you to run your own Salesforce Reports on their findings. Reporting on field trip data will let you know the percentage of fields that have data on them, the data type, whether the field is required or not, all in a handy view. The best statistic out of this report is how many records data is populated on a particular field. If you are nearing object limits, have overcrowding of page layouts or are simply intrigued to see what the state of your data is like for a particular object, then field trip is definitely one to have in your admin data cleaning tool kit.

Is Salesforce reporting easy to use?

The reporting side of Salesforce can become messy very quickly and is something companies struggle to keep under control. Salesforce’ reporting system is so easy to use that users can be up and running in minutes after being given a basic “How to” demo, unfortunately this can have its down sides as well.

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