Slaesforce FAQ

does salesforce inbox work with custom objects

by Ms. Tania Carroll Published 2 years ago Updated 2 years ago
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Although Salesforce Inbox is included in a lot of packages, including High Sales Velocity and Sales Cloud Einstein, there is still a per-user cost. Also, it looks like emails cannot be linked to custom objects via the mobile app. What are prerequisites of Salesforce Inbox?

You can include standard objects, such as accounts, opportunities, and people, and custom objects that you created. We recommend grouping the objects on a single tab.

Full Answer

Should you create custom objects in Salesforce?

So while a major perk of Salesforce is that it offers the option to customize to your heart’s content, here are five points to consider before creating Salesforce custom objects: 1. Standard objects work!

What are the out of the box features of Salesforce?

Get to know the Salesforce CRM’s out of the box (OOB) features and their capabilities, and you’ll find that standard objects like Opportunities, Accounts, and Contacts are more likely than not sufficient to meet your business needs. At its core, Salesforce is a solution software, with “solution” being its central focus.

What is a Salesforce object?

In a nutshell, Salesforce Objects are nothing but Virtual tables that store specific data about an organization.

What is a custom field in Salesforce?

Custom fields are awesome because they allow you to use a standard object like Contact and store key pieces of information about someone you’re working with without needing to create a Salesforce custom object.

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Can you send email from a custom object in Salesforce?

Supporting Outlook, Gmail, POP3 or any email client, Email-to-anything can create & update records automatically from emails, save email history against any record in any object, and also send emails from any Salesforce object.

What does Salesforce Inbox include?

With Salesforce Inbox, you have a two-in-one CRM and email tool that allows you to sync up your entire sales system. Track customer communications, follow up with leads, automate updates, calculate ROI on your email campaigns, and increase team productivity all with Salesforce's easy-to-use software.

How do I customize my Inbox in Salesforce?

In the Inbox in the Integration section, select Edit Settings and enable Make Inbox Available to Users in the Salesforce Inbox page. You can also access this setting by entering Inbox in the Quick Find box in Setup and selecting Setup Assistant. In the Salesforce Inbox page, select Assign Permissions Sets.

How does custom objects relate to Salesforce?

Create a Master-Detail RelationshipOn the Object Manager page for the custom object, click Fields & Relationships.Click New.Select Master-Detail Relationship and click Next.For Related To, choose Property.Click Next.For Field Name, enter Property and click Next.Click Next, Next, and Save.

What is the cost of Salesforce Inbox?

$25 per month per userSalesforce Inbox licenses costs $25 per month per user, and is integrated with Gmail and Outlook.

Does Salesforce Inbox automatically log emails?

If a contact already exists in your Salesforce instance, emails should be logged automatically to that contact without being prompted each time.

Is Salesforce inbox free?

Salesforce Inbox is a productivity tool to integrate Salesforce with emails, such as Outlook and Gmail. It is available with additional cost, except your company already purchased additional products that include Inbox.

How do I enable Inbox in Salesforce?

Admins are prompted to contact Salesforce Customer Support.From Setup, enter Inbox in the Quick Find box, then select Setup Assistant under Inbox.Enable Make Inbox Available to Users.

How do I change the outlook plugin in Salesforce?

From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration.Depending on your permissions, you can: Edit your email settings. Edit your sync settings. ... Save your changes. All changes take effect the next time your data syncs.

What are the three kinds of object relationships in Salesforce?

Salesforce Object RelationshipsMaster-detail.Lookup.Hierarchical.

What are the three types of object relationships?

Generally, these four types of relationships (Inheritance, Composition, Association and Aggregation) are used in OOP.

Can we create master detail relationship on custom objects?

We can't create a Master-detail relationship when the custom object already contains data. Each object is allowed to have one or two masters or up to 8 details. After converting a lookup field into Master-detail relationship, test your custom reports, whether they are usable or not.

What is Salesforce custom object?

Also, standard objects come with built-in functionality that ties them to other objects via relationships, while Salesforce custom objects are like clouds floating in the stratosphere by themselves unless you manually create relationships among them. The Account object, for example, is tied to the Contact object by default.

When should you create a custom object in Salesforce?

So when SHOULD you create a Salesforce custom object? Ideally only when there isn’t an OOB option that meets your unique business requirement. Back to the real estate example, you may decide to create a custom Properties object that stores information about properties you show, and doing so wouldn’t complicate your org. But the moral of the story is you’ll get the most out of your investment if you utilize Salesforce’s OOB features and extend standard functionality by using custom fields, record types, and other tools as much as you can.

Why are custom fields important in Salesforce?

Custom fields are awesome because they allow you to use a standard object like Contact and store key pieces of information about someone you’re working with without needing to create a Salesforce custom object.

What is Salesforce software?

At its core, Salesforce is a solution software, with “solution” being its central focus. In other words, the developers designed the standard version to suit the rainbow of business needs without requiring additional customization, and they’ve been perfecting the functionality for years.

How often does Salesforce update?

As you probably know, Salesforce introduces updates and new features three times a year ( Winter, Spring, Summer). Sometimes those updates optimize standard objects. You’ll miss out on optimizations that could vastly improve your users’ productivity if you’re using Salesforce custom objects in place of standard ones.

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