Slaesforce FAQ

does salesforce own my data

by Prof. Linda Hintz Published 2 years ago Updated 2 years ago
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You own the data, and you do have the right to export and share it if you please. In fact Salesforce.com has built-in functions for both. Salesforce.com also has built-in tools like Salesforce-to-Salesforce where you can choose to share certain contacts or other information with other Salesforce users. Click to see full answer

As the source of truth, whoever owns the Salesforce instance has a great deal of responsibility, both to maintain the operation and security of the instance, and to preserve the integrity and accuracy of the data. In most organizations, the Salesforce instance is owned either by IT or by sales operations.Apr 22, 2015

Full Answer

Can any Salesforce employee see my data?

Can any salesforce employee see my data? No, Only some set of data engineers can access your data as they are at data centres where it is stored, but every access is logged. Also, if you Grant login access to Salesforce Support agent, they can also see and view your data, its also monitored and recorded.

How secure is my data in Salesforce?

Salesforce.com uses a variety of methods to ensure that your data is safe, secure, and available only to registered users in your organization. Your data is secure with salesforce.com. Your data will be completely inaccessible to your competitors.

What is Salesforce and how does it work?

When Salesforce technology is implemented, employees in marketing, sales, commerce, service, and information technology (IT) can share a single customer view from any device, anywhere in the world.

What is the new privacy statement for Salesforce?

Salesforce Privacy Statement, effective as of May 24, 2019. At Salesforce, trust is our #1 value. This Salesforce Privacy Statement ("Privacy Statement") describes our privacy practices for the activities set out in this Privacy Statement.

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Can Salesforce see your data?

In summary, Salesforce cannot access your data or see it unless you give them permission through Grant Login Access. If you need encryption at rest then you will also need to consider Platform Encryption which is a paid feature of Salesforce Shield.

Is Salesforce data secure?

Salesforce has security built into every layer of the Platform. The infrastructure layer comes with replication, backup, and disaster recovery planning. Network services have encryption in transit and advanced threat detection. Our application services implement identity, authentication, and user permissions.

Where does Salesforce store their data?

The Salesforce Database In a relational database, data is stored in tables. Each table is made up of any number of columns that represent a particular type of data (like a date or a number). Each row is a group of related data values.

Which data comes from Salesforce?

Salesforce.com's cloud-based product enables automatic acquisition and management of CRM records. The Data.com platform enables sharing of contact data (similar to what is found on business cards) among members through its large user-generated database.

How do I protect my data in Salesforce?

Protect Your Data in SalesforceRestrict Login Hours and IP Ranges. ~10 mins.Create New Users and Allow a User to Delete Accounts. ~15 mins.Set Organization-Wide Defaults and Create a Role Hierarchy. ~15 mins.Create Sharing Rules. ~15 mins.Set Up Account Teams. ~10 mins.

Has Salesforce ever had a breach?

From Sept. 16 through Nov. 11, 2019, Salesforce experienced a data breach due to a malware infiltration on their network. Through the malware, hackers were able to access purchases that Hanna Andersson customers made.

What info does Salesforce collect?

Salesforce also contracts with third-party advertising networks that collect IP addresses and other information from web beacons on our websites, from emails and on third-party websites.

Does Salesforce store data in a cloud?

What is Salesforce Data Storage? Salesforce is a popular cloud software among companies for customer relationship management (CRM).

Does Salesforce have its own cloud?

Salesforce already relies on AWS as its primary public cloud provider and AWS also uses Salesforce as its CRM platform.

Who owns Salesforce?

Marc BenioffMarc Benioff is Chair, Co-CEO, and Co-Founder of Salesforce and a pioneer of cloud computing. Under Benioff's leadership, Salesforce is the #1 provider of customer relationship management (CRM) software globally and one of the world's fastest-growing enterprise software companies.

What exactly Salesforce does?

Salesforce creates and supports customer relationship management (CRM) software that helps break down the technology silos between departments to give companies a complete view of their customer everywhere they interact with your brand.

What is the backend of Salesforce?

Salesforce Backend Apex is an Object Oriented Programming (OOP) Language and is similar to Java. As a Developer, you should be aware of the Salesforce Object Query Language (SOQL) – a language or statement specifically built to search for information in Salesforce data.

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