Slaesforce FAQ

how long are reset password links active for salesforce

by Rae Dibbert Published 2 years ago Updated 2 years ago
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Having an admin send you a password reset link will most likely work as it uses a different format for the token and the link does not expire until the password is actually reset or 24 hours, whichever comes first. Show activity on this post. "Your reset link expired after 24 hours or has already been used.".Dec 2, 2015

Full Answer

How long does a password reset link last?

The password reset link you are being sent expires as soon as the link is visited. Having an admin send you a password reset link will most likely work as it uses a different format for the token and the link does not expire until the password is actually reset or 24 hours, whichever comes first. Share

How do I reset the password for single sign on?

If Single Sign On is on for the user, the internal team that manages the system must assist. Solution 1: Copy and paste the password reset link into your browser, rather than clicking the link directly.

Why does my email password keep changing in Salesforce?

There's a Salesforce Knowledge article about this. It is caused, as other posters have said, by the email server protection software. Salesforce lists Mimecast, McAfee's 'Link Protect' feature, Covenant Eyes and all versions of Outlook. If you go to any profile, scroll down to System and select Password Policies.

What to do if a user forgot their password?

Solution: The user can request a new password by going to the login page for production or sandbox and then click the forgot password link, see Reset Your Forgotten Password. If Single Sign On is on for the user, the internal team that manages the system must assist.

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How long should password reset links be valid?

20-minute resets are generally safe, though be mindful of whether your email deliverablity is good enough for them to get it in that window of time.

How long do Salesforce passwords expire?

every 90 daysBy default, Salesforce will expire your password every 90 days. This feature is useful but it will affect the Integration API Users. The integration process will fail every 90 days when the password is expired. It is troublesome to maintain this password policy every 90 days.

What happens after you reset a user's password in Salesforce?

When you reset a user's password, Salesforce also resets the user's security token and sends the user an email with the new security token. If you reset an API only user's password, Salesforce doesn't automatically reset the user's security token or send a token reset email.

How often does Salesforce make you change your password?

A password can't be changed more than once in a 24-hour period. This policy applies to all password changes, including password resets by Salesforce admins. When selected, apps can use the setPassword() API to change the current user's password to a specific value.

What is a lockout effective period in Salesforce?

Lockout Effective period You are able to set how long a user is locked out of their account, from 15 minutes to forever. If a user is locked out indefinitely, the account must be reset by an admin.

What happens when password expires Salesforce?

As an admin, you can expire passwords for all users anytime you want to enforce extra security for your Salesforce org. After expiring passwords, all users are prompted to reset their password the next time they log in.

How do I reset a mass password in Salesforce?

In Salesforce Lightning ExperienceClick the gear icon.Click Setup.On the Quick Find box, enter Users.Select the names of the Users.Click Reset Password(s).

How can I reset my password in Salesforce without security question?

If you're the only Administrator and you can't access your login, create a case with Salesforce Customer Support and request to reset your password (please include your username in your case details).

How can I reset my Salesforce password without email?

In Lightning Experience Click the gear icon | Setup | Administration | Users | Users. Click the User's name. Click Reset Password. Click OK on the pop-up message that appears.

Can users reset their own password Salesforce?

A user can request to reset a password through the forgot password link a maximum of five times in a 24-hour period. Administrators can reset a user's password as often as needed. When you reset a user's password, Salesforce also resets the user's security token and sends the user an email with the new security token.

Do Salesforce security tokens expire?

Salesforce Access Tokens/Session IDs expire only during periods of inactivity. The window is automatically refreshed for a token if it is used at least 50% of the way through its expiration. For example, if a token has a 2 hour life, and you make an API call at 59 minutes, it will expire in 1 hour, 1 minute.

How do I turn off password expiration in Salesforce?

Remove Password Expiry on a Salesforce User AccountUnder Administration Setup, click Manage Users > Permission Sets.Create a new Permission Set with label 'Password Never Expires' and save.Edit the System Permissions against this Permission Set, select the 'Password Never Expires' permission and save.

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