Slaesforce FAQ

how many users are free in salesforce for non profits

by Prof. Zelma Ritchie MD Published 2 years ago Updated 2 years ago
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10 user licenses

Is Salesforce free for nonprofits?

Salesforce advertises itself as "free" for nonprofits. And in reality, the basic CRM and NPSP is free for up to 10 users. However, as we touched on before, your nonprofit will be missing a few tools. Once you've implemented those tools, Salesforce is no longer free.

What are the most common questions nonprofits ask about Salesforce?

We'll be covering some of the common questions that nonprofits ask about Salesforce before their investment and during the configuration process. These questions include: What is the Salesforce Nonprofit Success Pack? Is Salesforce for nonprofits free? How do you execute fundraising with Salesforce for nonprofits?

What is the Salesforce nonprofit success pack?

The Salesforce Nonprofit Success Pack (NPSP) is the pre-configured solution designed by Salesforce for nonprofits to use. The primary features it offers include constituent management, basic campaigns, and reporting features.

How does Salesforce fundraising work for nonprofits?

When your nonprofit invests in a complete fundraising solution in order to build out Salesforce for nonprofits, all of your fundraising software tools work together to accomplish every aspect of your strategy.

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Can nonprofits get Salesforce for free?

The Power of Us Program includes 10 free subscriptions of Sales & Service Cloud Enterprise Edition for all eligible 501(c)(3) nonprofit organizations.

Does Salesforce have non profit pricing?

Salesforce for Nonprofits FAQs The pricing for Salesforce for Nonprofits starts at $36.0 per user per month. Salesforce for Nonprofits has 2 different plans: Sales Cloud Enterprise Edition + NPSP at $36.00 per user per month. Sales Cloud Unlimited Edition + NPSP at $72.00 per user per month.

Do non profits use Salesforce?

Nonprofits work to solve some of the toughest global, social, and local problems we face. More and more organizations are using Salesforce to drive key operations, including Program Management, Fundraising, and Constituent Engagement.

How many nonprofits use Salesforce?

40,000 nonprofit organizationsThrough the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce.

Are nonprofits Cloud free?

Nonprofit Success Pack is the Foundation of Nonprofit Cloud Your first 10 subscriptions are FREE as part of our Power of Us Program.

What is Salesforce nonprofit Success Pack?

The Nonprofit Success Pack (NPSP) is an app that sits on top of Salesforce Enterprise Edition. NPSP is preconfigured for nonprofits as an-easy-to-use fundraising and constituent management application, designed to make the daily life of nonprofits a little easier.

What is non profit cloud Salesforce?

Salesforce Nonprofit Cloud software is an end-to-end platform that is designed for fundraising organizations, educational institutions, and other nonprofits entities to expand their reach digitally, deepen their connections with the people, streamline their internal management by keeping track of the people they work ...

How do charities use Salesforce?

The Power of Us program gives eligible nonprofit organisations access to Salesforce products and resources to help expand their collective impact. The program includes 10 donated Salesforce subscriptions and deep discounts on additional subscriptions, products and services from Salesforce.

Do churches use Salesforce?

We've combined the powerful Salesforce CRM with Community Cloud and App Cloud, revolutionizing the engagement possibilities for one of the largest nonprofit markets in the United States: churches.

What is Salesforce NGO?

NGO Connect is a Salesforce.org Platinum application developed by roundCorner (rC). NGO Connect offers essential fundraising, event, membership and volunteer management tools that enable your organization to manage all of your efforts in one place.

What is nonprofit CRM?

A nonprofit CRM is a type of donor management software that helps organizations understand and maximize their relationships with donors.

Can Salesforce be used for fundraising?

You can use Salesforce to manage donations as well as marketing and programs. What's different about Salesforce is that it's not just a point solution; it's a true platform that helps you track and understand your organization's interactions with donors, volunteers, and constituents.

What is a nonprofit success pack?

Nonprofit Success Pack is the Foundation of Nonprofit Cloud. Many of our customers start their Nonprofit Cloud journey with the Nonprofit Success Pack (NPSP) which takes the world’s #1 CRM and reimagines it for your nonprofit organization. NPSP is a mature, industry standard-data model with objects and capabilities to help manage your income ...

What is NPSP in Power of Us?

NPSP is a mature, industry standard-data model with objects and capabilities to help manage your income streams, inbound grants, and programs in one place . Your first 10 subscriptions are FREE as part of our Power of Us Program. Learn More Watch Product Demo. Let Us Help You Get Started. Get to Know the Product.

Why is Salesforce so popular?

Your nonprofit can transform the software into whatever you need it to be. While Salesforce is popular because of the extensive customization options ...

Why do you need constituent management in Salesforce?

Constituent management is likely the reason you invested in Salesforce to begin with. This tool helps you track and store important information in donor profiles such as their fundraising history, contact information, volunteer hours, and other customizable fields.

What are the tools that nonprofits use to raise money?

Some of the fundraising tools your nonprofit should look for include: Online donation forms. Online donation forms should be customizable so your nonprofit can add your logo, suggested giving amounts, and custom form information from your supporters. Peer-to-peer fundraising.

Is AppExchange fundraising software good?

We recommend finding a complete fundraising software integration rather than investing in individual native apps from the AppExchange. However, it's always good to conduct research about both and come to your own decision as to which will be better for your nonprofit. Don't forget about long-term costs in addition to the short-term while conducting this research.

Is Salesforce free for nonprofits?

Salesforce advertises itself as "free" for nonprofits. And in reality, the basic CRM and NPSP is free for up to 10 users. However, as we touched on before, your nonprofit will be missing a few tools. Once you've implemented those tools, Salesforce is no longer free.

Salesforce Non-Profit Success Pack (NPSP)

The Non-Profit Success Pack (NPSP) from Salesforce is one of the “Clouds” they release.

The FREE NPSP

As part of the Salesforce.org effort, Salesforce has released a version of their Sales Cloud and called it NPSP (Non-Profit Success Pack). With the same underlying engine, Salesforce changed the names of some of the data structures and added additional data structures to fine-tune the Sales Cloud into the NPSP.

The Power of Us Hub

As you go through implementing and using the Salesforce NPSP, you will have many questions and learning curves. What can be a better way than learning from the other nonprofits who went through a similar journey with NPSP? The place to meet these nonprofits is a Hub called Power of Us.

Advantages of NPSP

According to Cloud-for-Good’s survey on the State of Salesforce within the nonprofit sector, 72% of the nonprofits that use Salesforce say they communicate more effectively. In comparison, 76% say that it is easier to do their work on Salesforce. Additionally, 97% of the nonprofits see innovation potential with Salesforce.

Salesforce Nonprofit Success Pack (NPSP) Pricing

Salesforce offers 10 subscriptions of the Nonprofit Success Pack (NPSP) Enterprise Edition for FREE to eligible 501 (c) (3) nonprofit organizations. Many of the nonprofits that Apoorva has implemented enjoyed these FREE subscriptions and seldom need additional licenses.

What is nonprofit cloud?

The Nonprofit Cloud equips organizations, especially program directors and managers, with key insights, analytics and reports. This, in turn, enables them to manage, streamline and measure the impact of multiple, complex programs. The insights help elevate personalized and enhanced client experiences.

Is Salesforce a non profit?

Salesforce for Non-profit Organizations. Does it sound like an oxymoron? Given the popularity of Salesforce as a business tool for CRM, sales and marketing, it is often thought of as something that only big, for-profit organizations use. However, it is not true. Salesforce is a powerful, cohesive and effective CRM tool with wide-ranging features ...

Is Salesforce a good platform?

Pros: Salesforce is a very powerful, customizable platform that allows companies and admins to set up an environment/instance that meets almost all of their communication and tracking needs. Salesforce for Higher Ed takes that powerful platform and directs its power towards recruiting and communicating with students.

Is Salesforce NPSP affordable?

Pros: Salesforce is very customizable. The Power of Us Grant and Hub make Salesforce NPSP very affordable for any size nonprofit. Cons: Salesforce is very customizable so there is not much preset features for nonprofits. To really setup well an outside consultant is needed which is very expensive.

Is Salesforce too powerful?

While it's great that Salesforce is so powerful, in many ways it is too powerful and complex. Even with the nonprofit customizations, it's very difficult to navigate and customize, understand what all the different programs within it are, keep up with all the updates and integrations and who even knows.

What is Power of Us

Power of Us is a program run by Salesforce.org along with thousands of Nonprofit organizations to create positive change.

Eligibility for Salesforce Nonprofit licenses?

If you want to avail the benefits of the Power of Us program then your organization must be –

How to apply for Salesforce NonProfit Licenses

Go to “Getting Started” page on website Salesforce.org and Select “NPSP Free trial” from SALESFORCE FOR Nonprofits.

Need more help?

After you have applied for Power of Us you will be notified with approval at the registered email ID. If there is inordinate delay you can connect with Salesforce or contact Dhruvsoft for any assistance in the process.

Comments

I have read the Nonprofit licenses of Salesforce blog. It’s very interesting thanks for your sharing this kind information

1. Nonprofit Success Pack (NPSP)

Nonprofit Success Pack is a fundraising-focused app that allows for donor and gift management and tracking of fundraising campaigns.

2. Program Management Module (PMM)

The Program Management Module (PMM) is designed to be installed with NPSP. It allows program managers and operational staff to record and track the delivery of programs and services.

3. Outbound Funds Module

Outbound Funds is an open-source product created by the Salesforce community, designed to track and update all funding requests and outcomes. If you have customer community licenses, you can even use Experience Cloud to create a funding portal so that applicants can create their own funding requests directly within your Salesforce system.

4. Education Data Architecture (EDA)

Some charities operate in a very similar way to educational institutions, or indeed are educational institutions! If that’s your organization, take a look at Education Data Architecture (EDA).

Summary

Hopefully you now have a better understanding of the options out there for budget-conscious nonprofits. If you have any questions about approaching a Salesforce build or upgrade, feel free to reach out on LinkedIn!

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