Slaesforce FAQ

how to access debug log in salesforce

by Zoe Zemlak Published 3 years ago Updated 2 years ago
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  • To view the debug logs, from the setup option in Salesforce, enter ‘Debug Logs’ in the ‘Quick Find box’, then select ‘Debug Logs’.
  • Once you select the Debug Logs, click the ‘View’ button to examine the log.
  • Click ‘Download’ to download the logs as an XML file.

To view a debug log, from Setup, enter Debug Logs in the Quick Find box, then select Debug Logs. Then click View next to the debug log that you want to examine. Click Download to download the log as an XML file. Debug logs have the following limits.

How to use debug logs in Salesforce to troubleshoot?

  • Processes created in the Process Builder appear as flows and workflow rules in debug logs. ...
  • Record change processes appear as flows of type Workflow. ...
  • Immediate actions that are executed in a block are strung together in the flow. ...
  • Scheduled actions are executed after a FLOW_WAIT element. ...

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How to enable debug logs?

Log on to the computer as a member of the local administrators group. Launch Event Viewer. Select ViewShow Analytic and Debug Logs. Navigate to Event Viewer (Local)Applications and Service LogsMicrosoftUser Experience VirtualizationApp Agent. Right-click on Debug under App Agent and select Enable Log.

What are debug logs and how do I use them?

  • Each debug log must be 20 MB or smaller. ...
  • System debug logs are retained for 24 hours. ...
  • If you generate more than 1,000 MB of debug logs in a 15-minute window, your trace flags are disabled. ...
  • When your org accumulates more than 1,000 MB of debug logs, we prevent users in the org from adding or editing trace flags. ...

How do I collect debug logs?

To collect debug logs

  • Right-click on “Debug” node and select “Save all events as”.
  • Choose a location and a file name and Save.
  • Choose “Display information for these languages” and select “English (United States)”.
  • Click “Ok”.

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How do I view the debug log in Salesforce Developer Console?

Use the Log InspectorFrom Setup, select Your Name > Developer Console to open Developer Console.Select Debug > Change Log Levels.Click the Add/Change link in General Trace Setting for You.Select INFO as the debug level for all columns.Click Done.Click Done.Select Debug > Perspective Manager.More items...

How do I get flow debug logs in Salesforce?

Enable Debug LogsOpen Setup as a System Administrator then search for “Debug Logs” in the quick find textbox.Click Debug Logs.In the Monitored Users, click the New button.Click the magnifying glass and search for the user that will be running the flow.Enter the desired time span for how long the logs are enabled.More items...•

How do I debug a log?

1:427:47Turning on Debug logs in Salesforce | SFDC Online Training - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd the triggers to view saved debug logs from setup enter debug logs in quick fine box and thenMoreAnd the triggers to view saved debug logs from setup enter debug logs in quick fine box and then select debug logs when users start to retain debugging logs user can view download.

How do I give a debug log access to a user in Salesforce?

Enable the Debug Apex permissionLog in to your org.From Setup, enter Permission Sets in the Quick Find box, then click Permission Sets.Create a permission set. ... 4.In the “Select the type of users who will use this permission set” section, choose None from the User License drop-down list. ... Save your changes.More items...•

What's a debug log?

A debug log can record database operations, system processes, and errors that occur when executing a transaction or running unit tests. Debug logs can contain information about: Database changes.

How do I debug a process in Salesforce?

To navigate to Debug Logs or Debug Levels: Setup [Symbol] Logs [Symbol] Debug Logs or Debug Levels. After creating the process, set up the Debug Logs and Debug Levels filter in “Finer” level for Workflows. Then, go to Debug Logs.

What is debug mode in Salesforce?

When you enable debug mode, framework JavaScript code isn't minified and is easier to read and debug. Debug mode also adds more detailed output for some warnings and errors. As with production mode, custom component code is not optimized or minified. Important Debug mode has a significant performance impact.

What is system debug in Salesforce?

System. debug() lets us print any values in our Apex code for debugging purposes. This can be very useful for debugging any errors you encounter. We can access the debug logs from the developer console, there are also some IDE's that support debug logs in Salesforce.

How do I enable debugging in Salesforce?

In Salesforce, from Setup, enter Debug Mode in the Quick Find box, then select Debug Mode Users. Click Enable.

How do I get Apex job logs in Salesforce?

To see all Apex batch classes, click the link at the top of the page to go to the batch jobs page. Click More Info on a particular batch class to show the parent jobs of the batch class, including information about: Status.

How do I view integration logs in Salesforce?

You can find the Integration Log by going to Settings > Integration Log, but in most cases you'll see an alert either in the System Messages Widget or on the Messages area of the main navigation, like this: Clicking on any of the links will bring you to a list of all the integration tasks with uncleared errors.

How do I download a log from the Salesforce Developer Console?

Right click the Log and click Download Log. File –> Download Log.

Key business problem

While I was doing some testing in my sandbox, I encountered an error that I had never seen before. Uh-oh! The feature I was using was custom built by someone who is now long gone. However, it was working just fine in production! At first, I couldn’t tell if it was a “code” problem or an “environment” problem. How would I even figure that out?

Background

My nonprofit organization intervenes in the prison industrial complex by connecting college student volunteers with people who are incarcerated to provide 1:1 or small group tutoring opportunities.

How I solved it

I used the debug log to compare what happens when I load our Scheduling Form, which is a Force.com site that displays volunteer slots and data for determining schedule preferences. This helped me (1) understand what the code does every step of the way and (2) find the problem!

1. Zoom in on the problem

Our Scheduling Form is custom built using Salesforce Sites.

2. Establish parameters for debug log in your sandbox

If you’ve never heard of the debug log, you’re in good company! Neither had I until Jess took me aside for a tutorial. And I had never actually USED one until I started to solve this problem.

3. Rinse and repeat in production

Now that you set up the user trace flag in your sandbox environment, do the same in production!

4. Double, double, toil and trouble!

Now that I have the trace flags set up in the sandbox and production, I need to log in as the “traced user” and follow the same steps in both environments. That way, when I look at the debug logs, I can easily tell why the feature works in production but doesn’t work in the sandbox.

How to set up debug log in Salesforce?

To set the Debug Log, click on ‘New’. Select the user, start date and expiration date (future date) to set up Debug Log.

What is Salesforce debug log?

Salesforce is a widely used CRM tool. It provides one integrated platform for sales, marketing, services and commerce. The Salesforce debug logs can help you to keep track of time, the status of transactions, etc. In this blog, you will learn about Salesforce debug logs, how to create it and how to use it to track issues.

How long are debug logs retained?

System debug logs are retained for 24 hours. Monitoring debug logs are retained for seven days. If you are generating more than 1000 MB of logs files in 15 minutes window, Trace flags will be disabled automatically. You will receive an email with the information so that you can analyze and re-enable it.

What is a log level?

Log Levels are useful to determine the type of information logged when the workflow kicks in. Different log levels will help you to understand the process, status of the job, any internal information about code execution, etc. Below are the log levels listed from the lowest to the highest level.

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