Slaesforce FAQ

how to access payment salesforce

by Terence Ruecker Published 2 years ago Updated 2 years ago
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NOTE: By default, Salesforce directs you to “recently viewed” projects. To see all of your projects, click on the black triangle, located on the top-left corner of your window, and select All. There are two places to see invoice and payment-related information: on the “details” tab and the “related” tab.

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How to use Salesforce for accounts payable?

How to use Salesforce for Accounts Payable. FinancialForce Financial Management gives you the tools you need to drive automation and take back the reigns of your finances, all on Salesforce. It is an extensive financial app delivered on-demand via the Salesforce platform.

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Does the payments portal work with Salesforce?

When the payer makes a BPAY payment and the BPAY details are brought back into Salesforce, the Customer Reference Number is used to locate the Contact by CRN Number. A new Payment Txn is created for the payment amount and then linked to the Contact. In Salesforce, you may have setup a custom object that you wish to record payments against.

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How do I use payment in Salesforce?

Salesforce Billing displays a Payment Summary sidebar listing the total balance paid and remaining balance for each invoice you've selected. Click Next. If you chose partial payments for any of your invoices, choose how much to pay against each invoice's invoice lines. Click Next when you're done.

Where is payment center in Salesforce?

Go to your account and click Payment Center. On the Make a Payment page, click By Invoice and then click Next. The payment center displays a list of your account's posted invoices with balances due. You can choose to pay any number of invoices in full or to make partial payments against their balances.

How do I accept payments in Salesforce?

1:352:52How To Process Payments In SALESFORCE - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo in order to collect payments inside of salesforce. You're gonna need to have a few things and oneMoreSo in order to collect payments inside of salesforce. You're gonna need to have a few things and one of them is a merchant. Account you could use your current merchant.

How do I add a payment method in Salesforce?

Go to your account's Payment Methods related list and click New Payment Method. Set the payment type to ACH. Choose the payment gateway that you want to process this payment method. If you want Salesforce Billing to use this method to automatically make payments toward posted invoices, select Auto Pay.

What is payment center in Salesforce?

The Salesforce Billing Payment Center allows admins, end users, and customers to pay invoices, create payments, and manage their payment methods.

Can Salesforce process payments?

Salesforce Billing supports payment interfaces to process credit card and ACH transactions. Payment gateways are external service providers that process these electronic payments. Salesforce Billing uses out-of-the-box or API integrations to interface with a payment gateway.

What is Salesforce Billing?

Salesforce Billing is an add-on package that inherits key records and information from Salesforce CPQ. After a sales rep finalizes a quote and orders it within Salesforce CPQ, Salesforce Billing picks up the order record for invoicing, payment, and revenue recognition.

Can you invoice on Salesforce?

Salesforce Billing allows you to create an invoice manually from a single order or to automate the invoice creation process with an invoice scheduler. Invoice schedulers evaluate unbilled order products based on user-defined criteria and create an invoice with invoice lines for each matching order product.

Can you store credit card information in Salesforce?

Find the Salesforce Billing package and click Configure. Click the Payment tab. Select Save credit card details. Salesforce Billing adds credit card detail options to the Enter Credit Card Details page.

Is it possible for a user to own the record and still not able to see?

Explanation: It's possible for a user to own a record and not see it if they don't have the Read Permission on the object. A. Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults.

What is the best way to collect payment?

In card-not-present situations, sending a Payment Request is the best method of collecting payment. Instead of taking the payment over the phone or through the mail, a representative can simply send a Payment Request and allow the customer to complete it on their own and at their own convenience.

What is mail in payment?

Mail-in payments are collected by many organizations, including but not limited to mail-order catalog businesses, non-profits, and utility companies. Typically, these payments require the customer to enter their credit card information onto a paper form, or submit a check through the mail.

How to make a one time payment on Salesforce?

To make a one-time credit card payment of an invoice: Navigate to Your Account. Click “View Your Invoices” in the right box. You will be redirected to Salesforce Checkout. Click the “Pay Invoice” button in the Invoices section of the homepage of Checkout.

How to view past statements in Salesforce?

Click “View Your Statements” in the right box. You will be redirected to Salesforce Checkout, where you can view all past Salesforce statements. Click the “Payments” tab for more detail.

How to update credit card on a prepaid card?

Navigate to Your Account [Direct Link]. Click the “View Your Contracts” button. In the upper right corner are your credit card details. To update the credit card, click the “Edit” link and follow the prompts.

How to see past payments in Salesforce?

To view past payments to Salesforce: Navigate to Checkout Home. Click the “Payments” tab. By default, you’ll see the last 365 days of payments. You can use the View filter to view a different time period. Watch demo of retrieving past payment information.

How to pay a past due invoice?

How do I pay a past-due invoice? To make a one-time credit card payment of an invoice: Navigate to Checkout Home. Click the “Pay Invoice” button in the Invoices section of the homepage of Checkout. Alternatively, select “Invoices” in the top navigation bar for a complete list of invoices, then select “Pay Invoice” for the invoice you would like ...

How can I buy additional licenses or add-on products?

Go to “Home” in Checkout and click "Add More Licenses" or "Buy More Products“. Once you select the products and enter quantities, add to cart, accept the terms and place the order.

How can I contact the billing department?

Go to “Home” in Checkout, click "Contact Us“ and select "Billing" Topic. Fill your inquiry in the form and submit it, and someone from the billing team will get in touch soon!

Further questions?

For more details see our Checkout User Guide. If your question is still not answered:

Payments Overview

Sofia has successfully processed all the donations that she received from Robert Bullard's fundraising house party—an event that boasted a variety of No More Homelessness constituents, including NMH alumni, volunteers, and board members.

Create Payments for an Individual Donation

Payments allow you to split a single donation over a fixed period of time and let you track the current and future payment amounts. Payments are particularly helpful when your major donors or grant funders define a multiple payment schedule for their donations or grants.

Write Off One or More Scheduled Payments

When donors pledge a certain amount and cannot keep the payment schedule or are unable to send in one or more payments, you can write off (or cancel) the payments. Sad as they are, missed or abandoned payments are an unfortunate reality of nonprofit fundraising, so we’re going to show you how to handle them.

Quiz

1 Payments allow you to split a single donation over what period of time?

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