Slaesforce FAQ

how to activate salesforce authenticator

by Everett Ruecker Published 2 years ago Updated 2 years ago
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  • Download and install the Salesforce Authenticator app for the type of mobile device you use. For iPhone, get the app from the App Store. ...
  • From your personal settings, in the Quick Find box, enter Advanced User Details, then select Advanced User Details. No results? ...
  • Find App Registration: Salesforce Authenticator, and click Connect.
  • For security purposes, you’re sometimes prompted to either log in to your account again or enter a passcode sent via email or text message.
  • Open the Salesforce Authenticator app on your mobile device. If you’re opening the app for the first time, you see a tour of the app’s features. ...
  • In the app, tap Add an Account. The app generates a unique two-word phrase.
  • In your Salesforce browser window, enter the phrase in the Two-Word Phrase field.
  • Click Connect.
  • In the Salesforce Authenticator app on your mobile device, you see details about the account you’re connecting. To complete the account connection, tap Connect in the app.

Full Answer

How to enable two factor authentication in Salesforce?

Learning Objectives

  • Set up multi-factor authentication for your users.
  • Use the Salesforce Authenticator app for MFA logins.
  • Get login information about users who log in to your org.

How to enable MFA on Salesforce?

  • New: Does risk-based/continuous authentication meet the MFA requirement? ...
  • Updated: Salesforce is temporarily excluding sandbox environments from the MFA requirement. ...
  • Updated: Salesforce is excluding Developer Edition and Partner Developer Edition orgs from the MFA requirement. ...
  • Updated: Is MFA required for RPA or automated testing accounts? ...

More items...

How do I connect an app in Salesforce?

Learn About Connected Apps

  • Access Data with API Integration. ...
  • Integrate Service Providers with Salesforce. ...
  • Provide Authorization for External API Gateways. ...
  • Manage Access to Third-Party Apps. ...
  • Connected App Developer. ...
  • Connected App Admin

How to setup Authenticator app?

  1. To set up the Microsoft Authenticator app
  2. Sign in to your work or school account and then go to your My Account portal.
  3. Select Security info in the left menu or by using the link in the Security info pane. If you have already registered,...
  4. On the Add a method page, select Authenticator app from the list, and then select Add.
  5. On the Start by getting the app page, select...

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How do I enable authenticator in Salesforce?

From your personal settings, in the Quick Find box, enter Advanced User Details , then select Advanced User Details. No results? In the Quick Find box, enter Personal Information , then select Personal Information. Find App Registration: Salesforce Authenticator, and click Connect.

How do I activate my authenticator?

Set up AuthenticatorOn your Android device, go to your Google Account.At the top, tap the Security tab. If at first you don't get the Security tab, swipe through all tabs until you find it.Under "Signing in to Google," tap 2-Step Verification. ... Under "Authenticator app," tap Set up. ... Follow the on-screen steps.

How do I connect my Salesforce Authenticator?

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Why is my Salesforce Authenticator not working?

Check your phone's network connection. Slow Wi-Fi or cellular connections will affect the speed of push notifications. On the Salesforce Check Your Mobile Device page, tap “Having Trouble?" and then tap "Use a Different Verification Method." Enter the 6-digit code from Salesforce Authenticator.

How do I set up Authenticator on my new phone?

On your new phone, install the Google Authenticator app.In the app, tap Get Started.At the bottom, tap Import existing accounts?.On your old iPhone, create a QR code: ... On your new phone, tap Scan QR code.After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred.

How do I get an Authenticator QR code?

Go to the security verification settings screen. For information on how to get to this screen, see Changing your security settings. Check the box next to Authenticator app then select Configure. This brings up a screen with a QR code on it.

How do I find the QR code for Salesforce Authenticator?

In Salesforce, go to your personal settings, Advanced User Details or Personal Information. You'll be prompted to log in for security. Use Google Authenticator to take a picture of the generated QR code.

How do I transfer my Salesforce Authenticator to a new phone?

Back Up Your Connected Accounts in the Salesforce Authenticator Mobile AppWhen prompted, enter your mobile number and tap Send.Salesforce Authenticator sends you a text message with a link. ... Authorize your mobile device to open the Salesforce Authenticator mobile app. ... Set your four-digit or longer passcode.

How does Salesforce Authenticator app work?

The app generates verification codes as time-based one-time passwords, or TOTPs without an Internet connection on your mobile device, so you can still log in to your other accounts when you're offline.

How do I restore my Salesforce Authenticator?

From the Let's Get Started screen, tap Restore from Backup. When prompted, enter your mobile number and tap Send. Salesforce Authenticator sends you a text message with a link. Tap the link in the text message.

How do I add an account to Salesforce Authenticator app?

Open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take the tour, or go straight to adding your Account Manager account to the app. In the app, tap Add to add your account.

Can't find your Salesforce account in the Salesforce Authenticator app?

We can't find your Salesforce account in the Salesforce Authenticator app. If you have removed your account from the app on your mobile device, you can reconnect it in your personal settings.

What is Salesforce Authenticator?

Salesforce Authenticator is an intelligent, mobile two-factor authentication app that delivers enterprise-class security, while providing simplicity and convenience to your end users . With Salesforce Authenticator, it’s even easier for employees to access business-critical apps through simple push notifications.

Can you log into Salesforce without a password?

With Lightning Login, you can log in to your Salesforce account without having to type in a password. Just click your username and tap to approve the login with Salesforce Authenticator and the added security of your thumbprint.

How to empower multifactor authentication?

Empower Multi-Factor Authentication for clients by appointing the Multi-Factor Authentication for User Interface Logins client authorization. You can do this progression by altering profiles or by making a consented set that you appoint to explicit clients.

What is MFA in Salesforce?

Multi-Factor Authentication (MFA) is a validation strategy that requires the client to give at least two confirmation components to access an asset like an application, online record, or a VPN. Multi-Factor Authentication for Salesforce is accessible at no additional expense! Usernames and passwords alone don't give adequate shields against unapproved account access. Multi-Factor Authentication (MFA) adds an additional layer of security against dangers like phishing assaults, qualification stuffing, and record takeovers.

What is Salesforce security key?

Security keys are a great solution if mobile devices aren’t an option for your users. Salesforce supports USB, Lightning, and NFC keys that support the WebAuthn or U2F standards, including Yubico’s YubiKeyTM and Google’s TitanTM Security Key.

What is Salesforce MFA?

Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. Salesforce products support several types of strong verification methods to satisfy your business and user requirements.

Why is multifactor authentication important?

Multi-factor authentication (or MFA) adds an extra layer of protection against threats like phishing attacks, increasing security for your business and your customers.

What is MFA verification?

MFA requires a user to validate their identity with two or more forms of evidence — or factors — when they log in. One factor is something the user knows, such as their username and password combination. Other factors are verification methods that the user has in their possession.

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