Slaesforce FAQ

how to assign salesforce inbox user

by Mrs. Kathlyn Hane DDS Published 3 years ago Updated 2 years ago
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  • From Setup, enter Users in the Quick Find box, then select Users.
  • Click New User to add a single user or click Add Multiple Users to add up to 10 users at a time.
  • Enter each user's name, email address, and a unique username in the form of an email address. ...
  • Select the user license you want to associate with the users you create (the license determines which profiles are available for each user).
  • Select a profile.
  • Select Generate passwords and notify user via email to email a login name and temporary password to each new user.
  • Click Save.

Assign Salesforce Inbox license to a User
  1. Click the User you want.
  2. On the User detail page, under Permission Set License Assignments, click Edit Assignments.
  3. Here move the Inbox with Einstein Activity Capture or Inbox without Einstein Activity Capture into the Enable Permission Sets window and save.

How do I assign a user to a Salesforce account?

Select the User License you want to assign your user. Salesforce license is a System admin license, whereas the Salesforce platform is a standard End user license (this includes Site manager and Site owner). You won't need to worry about Identity, Chatter External, or Chatter Free.

Should you give your users access to login credentials in Salesforce?

After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.

How do I get help with Salesforce security questions?

Bring your questions to an Ask the Expert webinar, search sessions and register here, and check out other great events where you can connect with a Salesforce expert. 2. Update your user settings to incorporate profiles, permission sets, roles, and data security.

How do I assign a user to the identity permission set?

For example, if you add the “Use Identity Connect” user permission to the Identity permission set, you can assign only users with the Identity Connect permission set license to the permission set. From Setup, enter Users in the Quick Find box, then select Users.

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How do I enable Inbox for a user in Salesforce?

Admins are prompted to contact Salesforce Customer Support.From Setup, enter Inbox in the Quick Find box, then select Setup Assistant under Inbox.Enable Make Inbox Available to Users.

How do I find my salesforce inbox license?

Log in to User Account. Click the gear in the top right, and then click Setup. Check the "Permission Set Licenses" table for counts of total and assigned Inbox licenses.

What is Salesforce inbox licenses?

An Inbox license unlocks Inbox features in the Outlook integration, Gmail integration, and Lightning Experience, and also provides access to the Inbox mobile app. Outlook and Gmail Integration and Inbox Features.

How does Salesforce Inbox work?

1:455:51Salesforce Inbox for Outlook: Demo Deep-Dive - YouTubeYouTubeStart of suggested clipEnd of suggested clipThanks to Einstein activity capture every email and calendar event I send and receive isMoreThanks to Einstein activity capture every email and calendar event I send and receive is automatically associated with the right records in Salesforce. However as a sales person. Sometimes.

What can sales reps do with Inbox?

With Inbox Features, Reps Can: Schedule meetings with customers and prospects, oftentimes going back and forth trying to get something scheduled. Insert open time slots from their calendar directly in their email message. Recipients select which time works best for them, and the integration schedules the meeting.

How do I assign a license to Salesforce?

Assign Licenses to UsersFrom Setup, in the Quick Find box, enter Permission , and then select Permission Sets.Select one of the two permission set labels. ... Click Manage Assignments.On the Assigned Users page, click Add Assignments.Select the users you want to assign licenses to, and click Assign.

How do I reassign my Salesforce Inbox license?

Assign Salesforce Inbox license to a UserClick the User you want.On the User detail page, under Permission Set License Assignments, click Edit Assignments.Here move the Inbox with Einstein Activity Capture or Inbox without Einstein Activity Capture into the Enable Permission Sets window and save.More items...

Does Salesforce Inbox work with platform licenses?

Inbox work in Core Salesforce platform which is Sales Cloud, Service Cloud, and Lightning Platform. You can get Inbox license through the following products: Sales Cloud Einstein. High Velocity Sales.

Is Salesforce Inbox retired?

In March 2021, we are planning to retire the legacy versions of the Inbox add-in for Outlook and Chrome extension for Gmail. Since your organization may use this older version, we wanted to let you know to move to the new version.

What are Salesforce Inbox features?

Salesforce Inbox is a fully integrated CRM and email management software that combines your email, calendar, and client management system to create a seamless sales experience.

Does Salesforce Inbox automatically log emails?

Automatically captured emails and activities are retained for 24 months by default. You can adjust the retention period to be as short as 30 days and as long as 5 years.

How do I get my Salesforce Inbox in Outlook?

Salesforce Inbox for Microsoft Office 365 installation instructionsGo to Office 365.Navigate to Organization | Add-ins.On the add-ins screen, click the plus icon in the upper-left corner, and then select Add from the Office Store.In the search field, enter Salesforce Inbox and click the magnifying glass search icon.More items...

What is permission set?

Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.

How do roles mimic teams?

Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assign ing users to a role hierarchy makes records accessible within their team.

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