Slaesforce FAQ

how to check flow error in salesforce

by Celestino Schumm Published 2 years ago Updated 2 years ago
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When you see any flow error you can follow below steps: Identify flow name: You can identify flow name by id using workbench from metadata type and component. When there is flow error salesforce send an email to the last modified person with detailed information where flow failed.

To troubleshoot a failed flow interview, use the flow fault email. To test the flow and observe what happens as it runs, use the debug option in Flow Builder. To view the failed flow interview in an interactive environment, click Flow Error: Click here to debug the error in Flow Builder in the flow fault email.

Full Answer

What to do when there is flow error in Salesforce?

When there is flow error salesforce send an email to the last modified person with detailed information where flow failed. It contains every single step of flow and at what steps it failed.

What is Salesforce flow “fault handling?

This is known as Salesforce Flow “fault handling”, the best practices for managing, debugging, and avoiding errors in your Salesforce Flows. I’ve said it before, and I’ll say it again – Salesforce Flow is the greatest tool in a functional Admin’s toolbelt.

How to debug the flow in Salesforce?

For Autolaunch/Record-Triggered/Scheduled-Triggered flow type, you can debug the flow directly on the canvas. After setting the debug options, you will see the details on the canvas, how the flow is executed (Orange arrow), and where the error shows (Red stop sign).

How do I see errors in the flow builder?

If you find it too time-consuming to read through the details, after Spring’21 release you can now see the error in the Flow Builder with a click. You will see the sequence of the flow (Orange arrow) and where the error happened (Red stop sign), following by the details on the right.

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How do I fix a flow error in Salesforce?

If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error. The easiest solution to this issue is to freeze your users and ensure all Flow interviews assigned to that particular user are complete before fully deactivating them.

How do I debug a flow in Salesforce?

Remember, closing or restarting a running flow doesn't roll back its previously executed actions, callouts, and changes committed to the database.Open the flow in Flow Builder.Click Debug.Set the debug options and input variables.Click Run.More items...

How do you troubleshoot a flow?

Identify the errorSelect My flows.Select the flow that failed.In the 28-day run history section, select the date of the failed run. Details about the flow appear, and at least one step shows a red exclamation icon.Open that failed step, and then review the error message.

What happens when a flow fails Salesforce?

Every time a flow interview fails, Salesforce sends an error email in the default language of the user who ran the flow. The email is sent to either the admin who last modified the associated flow or the Apex exception email recipients.

How do I show error messages in flow?

If the flow is used only internally, such as at a call center, use the fault path to display the error message to the running user. In the same Screen element, ask the user to report the error to the IT department. To do so, draw the fault connector to a Screen element with this Display Text field.

How do I check flow logs in Salesforce?

Open Setup as a System Administrator then search for “Debug Logs” in the quick find textbox. Click Debug Logs. In the Monitored Users, click the New button. Click the magnifying glass and search for the user that will be running the flow.

What is the best way to look for flow errors that are occurring within a Power Automate environment?

To access these reports:Go to the navigation bar on the left side.Select Analytics.Select Microsoft Power Automate.View the reports on the right side.

How do I debug a process builder in Salesforce?

To navigate to Debug Logs or Debug Levels: Setup [Symbol] Logs [Symbol] Debug Logs or Debug Levels. After creating the process, set up the Debug Logs and Debug Levels filter in “Finer” level for Workflows. Then, go to Debug Logs.

How do I enable Run flows?

Add Run Flows PermissionsIn Setup, enter Permission Sets in the Quick Find box. Select Permission Sets.Select a permission set to add to.Click System Permissions | Edit.Enable Run Flows.Click Save.

What is fault in Salesforce flow?

Fault Path is also called Fault Connector or Fault Line. With Fault path, you can display a more meaningful message and guide users on what to do. To create a fault path, create a screen element with useful message and connect it to the DML element. Customize the Error Message.

What is a flow error?

If a flow interview encounters an error and takes a fault path, the flow executes the elements in the fault path instead of sending a fault email. Note Process and flow error emails include the data that's involved in the process or flow, including user-entered data.

What is Field_custom_validation_exception?

The FIELD_CUSTOM_VALIDATION_EXCEPTION error can occur during a data deployment if you have added a new custom validation rule or an Apex trigger in your target org.

The Fault Connector

If I expected most readers to have seen the ‘Unhandled Fault’ message, I wonder how many of you have seen ‘Fault Connectors’ which Salesforce provides to handle Flow errors?

Next Stop on the Fault Line

We now know how to create a fault connection, but what do we attach it to? Below is a simple screen flow which lets users create a Contact and Account at the same time. We will use this to demonstrate some of the best elements to use after things have gone wrong.

Time to Relax

Using fault connectors to handle errors in your flows will improve your users’ experience and help deliver the information that Admins need to understand problems with Flows quickly. That new screen flow error message looks so nice… I secretly hope I see it again soon!

How to see if something went wrong in Salesforce?

1. Flow Debug Window. If you encountered the error when you are debugging from flow, you will see the “something went wrong” message, and the error will show up on the right. 2. Salesforce UI. After the flow is activated and deployed, if a user triggers the flow and an error happens, it will show up in the UI. 3.

How to debug a flow in Flow Builder?

How To Debug A Flow. 1. In Flow Builder – Debug Window. For Screen flow type, you can debug the flow in a separate window. When you click Debug on the upper right toolbar, you will see a prompt message where you can set the debug options. Run the latest version of each flow called by subflow elements: By default, ...

What is run flow in rollback mode?

Run flow in rollback mode: For autolaunch flow (all the flows without screen element), you can choose the debug the flow in rollback mode. Simply put, all the debugs are considered a real run of flows. That means the changes will be saved even though the flow is not activated yet.

Can you activate a flow without testing?

However, flow is very error-prone so I do not recommend activate the flow without testing. To resolve this, you can actually save it as a new flow and set the type to autolaunch. Then create an input variable so you can do the testing. (Remember to fix the errors after converting the flow.)

Is it difficult to understand flow errors?

Even though it is not difficult to understand the errors, it will still take some time before you feel super comfortable with it. Also if you have several admins handling flows, the standard error messages might not be friendly to those who didn’t build the flow.

What is flow error handling?

Flow Error Handling helps admins quickly see where a flow error occurred. The template includes an example flow that sends information to a subflow, which emails the admin and current running user, when faults occur.

What is Salesforce Labs?

Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.

Dear User – Computer Says No

It isn’t a very pretty error message and it still makes my blood run cold. I used to imagine what the end-user must think when they see this message:

The Fault Connector

If I expected most readers to have seen the ‘Unhandled Fault’ message, I wonder how many of you have seen ‘Fault Connectors’ which Salesforce provides to handle Flow errors?

Next Stop on the Fault Line

We now know how to create a fault connection, but what do we attach it to? Below is a simple screen flow which lets users create a Contact and Account at the same time. We will use this to demonstrate some of the best elements to use after things have gone wrong.

Time to Relax

Using fault connectors to handle errors in your flows will improve your users’ experience and help deliver the information that Admins need to understand problems with Flows quickly. That new screen flow error message looks so nice… I secretly hope I see it again soon!

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