Slaesforce FAQ

how to check workflow in salesforce

by Miss Elyssa Toy DVM Published 2 years ago Updated 2 years ago
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Go to workflows and activate the workflow rule. Click on Activate. Checking Salesforce Workflow Rule Output.

From Setup, enter Time-Based Workflow in the Quick Find box, then select Time-Based Workflow. Click Search to view all pending actions for any active workflow rules, or set the filter criteria and click Search to view only the pending actions that match the criteria.

Full Answer

What are Salesforce workflow rules?

Salesforce workflow rules do not only involve setting up an action that is related to the activity and has to be created as and when required. Choose the object to which you want this workflow rule to apply. Automatically: Assignment Rules can add records to a Queue when they are created, based on specific record criteria. ...

How to create workflow rules in Salesforce?

Workflow Rule Examples

  • Follow Up Before a Contract Expires. ...
  • Follow Up When a Platinum Contract Case Closes. ...
  • Assign Credit Check for a New Customer. ...
  • Notify Account Owner About New, High-Priority Cases. ...
  • Set a Default Entitlement for Each New Case. ...
  • Update Shipment Status If Shipment Is Delayed. ...
  • Automatically Activate New Users. ...
  • Notify Sales VP About Cases Filed for Top Accounts. ...

More items...

How to test time based workflow in Salesforce?

  • Bug history related list
  • Debug log
  • Time-based workflow queue
  • Activity history related list

Does Salesforce have workflow engine?

Visual Workflow is the workflow engine embedded in Salesforce. It is an excellent workflow solution that can automate any business process, not just sales for service. What it is not is a rules engine. It compares favorable to RunMyProcess. I don’t have experience with Appian so cannot pass judgement.

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How do I test a Salesforce workflow?

Add Workflow CriteriaFrom Setup, enter Workflow Rules in the Quick Find box, then select Workflow Rules.Click New Rule.Choose the object to which you want this workflow rule to apply.Click Next.Give the rule a name and description.Set the evaluation criteria. ... Enter your rule criteria. ... Click Save & Next.

How do you check the workflow rule?

The best way to test workflow rules is to create/update records as per conditions specified in the workflow. Always test for both positive and negative scenarios.

How do I view a workflow log in Salesforce?

How to debug workflow rules in Salesforce?Go to Setup –> Monitor –> Log –> Debug logs.Click “New” button and add your name to get the debug logs.Create or update the record to meet the workflow criteria.Open the log and view its workflow log.

How do I access a workflow in Salesforce?

Navigate to Your Name > Setup > App Setup > Create > Workflow & Approval > Workflow Rules. Select “New Workflow Rule” and then select the object you want the rule to apply to.

Where can I find workflow rules in Salesforce?

In order to get started with the process, type in “Workflow” in the “Quick Find”, select the “Workflow Rules” under “Process Automation”, and press the “New Rule” button in the center of the page. In the “Object” field select “Opportunity” from the dropdown list and press “Next”.

How do I troubleshoot a workflow in Salesforce?

You can use Debug Logs to troubleshoot Workflow Rules....Click the Gear icon then Setup | Platform Tools | Environments | Logs | Debug Logs | New.On the lookup field, search for the user who is performing the action.Reproduce the action in question (create or edit a record to trigger the workflow).More items...

What is Salesforce workflow?

Workflow in Salesforce is basically a container or business logic engine which automates certain actions based on particular criteria. If the criteria are met, the actions get executed. When they are not met, records will get saved but no action will get executed.

How do I check Salesforce logs?

To view the debug logs, from the setup option in Salesforce, enter 'Debug Logs' in the 'Quick Find box', then select 'Debug Logs'. Once you select the Debug Logs, click the 'View' button to examine the log. Click 'Download' to download the logs as an XML file.

What is workflow task in Salesforce?

Workflow tasks assign a new task to a user, role, or record owner. For example, automatically assign follow-up tasks to a support representative one week after a case is updated. To get started with workflow tasks, from Setup, enter Tasks in the Quick Find box, then select Tasks.

How do I edit a workflow in Salesforce?

Manage Automated Actions in Workflow RulesFrom Setup, enter Workflow Rules in the Quick Find box, then select Workflow Rules.Click the name of the rule with the workflow actions you want to edit.Click Edit in the Workflow Actions section.Manage your workflow actions.Save your changes.

How do I activate a workflow in Salesforce?

To activate a workflow rule, click Activate on the workflow rule detail page. Click Deactivate to prevent a rule from triggering or if you want to edit the time-dependent actions and time triggers that are associated with the rule. You can deactivate a workflow rule at any time.

What is a workflow task?

A Workflow Tasks is a content item which has been assigned to a specific user or a Role, indicating that the user or some member of the Role needs to take action on the content item.

Workflow Rules Contain Mainly Two Components

Criteria: It is the most important part as it only decides whether workflow will execute or not; as in a condition ‘if’ part of an “if/then” statement. This means it should be true to perform any action related to workflow.

Create a Workflow Rule

It is available in Lightning Experience and as well as Salesforce Classic.

How to configure workflow rules?

To configure a workflow rule with scheduled actions, add time triggers and associate actions with them. The associated actions are time-dependent, executing according to the time trigger when a record matches the workflow rule criteria. You can add time triggers to a workflow rule if all of the following are true:

How is approval different from workflow?

Approval processes are different from workflow rules in that users must submit a record for approval whereas workflow rules fire when their conditions are met. Each approval process specifies the steps necessary for a record to be approved and who must approve it at each step.

What type of record can you associate with a workflow?

The type of record you choose determines the rules that you can associate with the workflow task. Workflow tasks can only be associated with workflow rules or approval processes for the same type of record: contact, account, lead, and so on. If you assign a workflow task to an opportunity team role containing more than one person, ...

What is flow trigger?

A flow trigger is a workflow action that launches a flow. With flow triggers, you can automate complex business processes—create flows to perform logic, and have events trigger the flows via workflow rules—without writing code. For example, your flow looks up and assigns the relevant entitlement for a case.

What is workflow task?

Workflow tasks assign a new task to a user, role, or record owner. For example, automatically assign follow-up tasks to a support representative one week after a case is updated.

How to replace a field with a blank value?

To replace a field’s value with a blank value, make sure the field is not required. Before deleting a field update, check if any workflow rules or approval processes use it.

Can you use flow triggers in workflow?

Flow triggers are available only for workflow rules. You can’t use them as actions elsewhere, for example, in approval processes. Flow triggers are available on most—but not all—objects that are supported by workflow rules. Only active, autolaunched flows can be launched by flow triggers.

Salesforce Workflow Actions – Tasks, Send Email

In our previous Salesforce tutorial we have learned about What is workflow rule in Salesforce and learned about different steps involved while creating Workflow rule. In this Salesforce Tutorial we are going to create Salesforce Workflow rules with rule criteria.

How to create Salesforce Workflow Actions?

As discussed in the beginning of this SFDC tutorial we have to create the following Salesforce workflow actions.

Activating Salesforce Workflow Rule

Without activating workflow we can not work on Workflows in Salesforce. Go to workflows and activate the workflow rule.

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