
What data should I include in my donor profiles in Salesforce?
There are a few key data points that should be accounted for within your donor profiles in Salesforce. Think of them as the essentials or cornerstones for your data strategy: Previous donations, including dates, amounts, and any other details
How to rebuild your lapsed donors?
We’ve dissected a process with 8 easy steps for you to regain your lapsed donors: Use your lapsed donors’ preferred communication methods [Templates!] If you’re ready to rebuild your donor base by turning your lapsed donors into active donors again, let’s begin! 1. Identify lapsed donors
What can Salesforce do for your donations?
For example, Salesforce can track how your donors engage with those thank-you emails, determining how effectively you might use them to promote surveys, matching gift requests, and more post-donation actions.
How to create a Salesforce report?
1 How to Create a Salesforce Report. To get started, head over to the Reports tab. If you don’t see it, click on the App Launcher (9 dots). Then, click ... 2 Salesforce Report Features. 3 Scheduling a Salesforce Report. 4 Salesforce Custom Report Types. 5 Create Your First Report! More items

How to delete a report in Salesforce?
To delete from the Reports tab, To delete from the report’s run page. To delete the Salesforce report from the Reports tab you need to go to the “Report s” at the Navigation Bar. Then click the Arrow Down button next to the report you want to delete and choose “Delete”.
How to export a Salesforce report?
Choose the Report to Export. To select the Salesforce report to export: Click on the “Reports” at the Navigation Bar, Click the “Arrow Down” button next to the report you want to export, Choose “Export”. Choose the Salesforce report to export. Step 2.
Why do we need Salesforce reports?
Among the reasons why you may need Salesforce reports is when you need to export the data to Excel or to build the dashboards. Also, due to the Salesforce report, you can make a data analysis based on your client’s requirements.
What is Salesforce standard report type?
Salesforce standard report type is a predefined standard report type that cannot be customized. For example, “Accounts and Contacts” report type. Salesforce standard report type. Salesforce custom report type is added by an administrator and specified which objects and fields are included in the report.
When will Salesforce be updated?
June 26, 2020. Updated on October 1, 2020. Salesforce offers you a powerful reporting tool that helps to understand your data. In this post, we’ll show how to create Salesforce reports, export them to Excel, subscribe to Salesforce reports, and place them to the dashboard.
How to simplify search in Salesforce?
To simplify your search, you can start typing in some keywords. For example, if you want a report on your deals, you can click and type in “Deals”, and you will see the suitable results to that. Select a Salesforce report type with the help of keywords. Step 3.
Why do organizations need donor data?
Strategically, donor data allows nonprofits to drill down into the performance of their marketing and fundraising campaigns.
Why invest in Salesforce?
Investing in and developing a strong Salesforce instance can fuel serious growth because it allows nonprofits to start truly leveraging their data in ways that many have simply never been able to before. However, many nonprofits aren’t particularly tech-savvy, so the learning curve can be fairly steep for some.
Is Salesforce good for nonprofits?
Thankfully, Salesforce has become an increasingly popular solution for nonprofits, ...
What is recurring donation in NPSP?
Recurring donations in NPSP help you efficiently track gifts that donors give in regular intervals. The Details page on a Recurring Donation record gives you the big picture of donor information and the payment schedule.
How to update a rollup in NPSP?
Go to NPSP Settings and, under Bulk Data Processing > Recurring Donations > Recurring Donations Batch, click Run Batch. Or, you can update the rollups on a single record by clicking Recalculate Rollups on the Recurring Donation record. That’s it!
What is NPSP button?
NPSP overrides the standard New and Edit buttons for recurring donations with a custom entry form. This makes it easier for users to choose the correct field values depending on whether they are entering an Open-Ended or Fixed recurring donation.
Does NPSP have installment opportunities?
NPSP doesn’t create any new installment Opportunities. When users pause or close a recurring donation, they are asked to provide a reason. NPSP includes the most common reasons, and you can add additional picklist values to the Recurring Donation Status Reason field in Setup.
What is a lapsed donor?
Lapsed donors are donors who used to give to your organization, but for one reason or another, have stopped giving. The definition of a lapsed donor differs some among organizations, most tend to define it as a previous donor who hasn’t given to your organization in the last 12 months.
What happens if a donor doesn't want to make a gift?
If, for whatever reason, a donor can’t or doesn’t want to make a financial gift – even after you asked them again, don’t be closed to other options of engaging with your lapsed donors.
How long does it take to recoup a donor?
Additionally, regaining lapsed donors is more cost-effective than acquiring new ones. It can take 18-24 months for nonprofits to recoup the amount of money they spend to attract a first-time donor, as most gifts are generally 2 to 3 times less than the marketing/recruiting cost.
Can you retain a donor long term?
However, if you only ever call about money, you’re not going to retain the donor long-term, even if you manage to gain them after they lapsed once. A donor-centric communication strategy needs to become a priority for your organization if you’re to prevent donors from leaving.

Learning Objectives
What’s Important? Determining Your Key Metrics
- Setting tangible goals informs your outreach strategy and helps your entire team stay in the know and be accountable. Your team will constantly have questions that they want Salesforce data to answer. And because you know how powerful Salesforce is, you might feel the urge to instantly say, “There’s a report for that!” at every inquiry. But before building a report, it’s important to paus…
Meet Your Goals with Salesforce Reporting Tools
- Leveraging Salesforce reporting tools helps your team define and track your institution’s most important advancement metrics. When you see the report results you’ll really appreciate the benefit of report planning. Not only do you avoid creating unnecessary reports, but the ones you create are useful in helping you meet your advancement goals. For example, instead of pouring …
Resources
- Trailhead: Build Reports and Dashboards
- Documentation:Build a Report in Lightning Experience
- Documentation:Customize Report and Dashboard Email Notifications
- Documentation:Schedule and Subscribe to Reports